Gardyn membership is a subscription service that helps you grow plants with ease. For $39 a month (with a 30-day free trial), members get 10 free plants each month, 60% off on extra plants, and access to Kelby, a personal gardening assistant that monitors your plants 24/7. Members also enjoy perks like free shipping on plants, vacation mode to pause plant growth when needed, and exclusive plants you can't get otherwise. If you're seeing charges from them, it's likely for this membership or for extra plants and supplies you purchase at a discount through the subscription.
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The cancellation process is straightforward and can be completed fully within the app by following clear steps to cancel membership, including a few confirmation taps and providing feedback. The steps are intuitive and do not require contacting support or waiting for external processing, making it relatively easy.
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How to Cancel Gardyn membership: Step by Step
If you purchased through mygardyn.com:
- Open the Gardyn app on your mobile device.
- Tap the person icon in the top-left corner of the home screen to go to your profile.
- Select Manage Plan.
- Tap the green Change button.
- Scroll to the bottom and select Cancel membership on the next two screens.
- Choose a reason for cancelling or pausing your membership from the next screen.
- If you intend to cancel, confirm by tapping the white Cancel membership button.
- Provide feedback about your cancellation choice, then submit your feedback.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and select your Gardyn subscription.
- Tap Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store on your Android device.
- Tap on the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap Subscriptions.
- Select your Gardyn subscription.
- Tap Cancel Subscription and follow the prompts to confirm.
Tips & Tricks for Canceling Gardyn membership
- Cancel within the first month after the free trial to avoid ongoing charges.
- Use your membership credits early before cancellation, as some users suggest credits are preserved for a period after cancelling.
- Cancel through the app by navigating to your profile and selecting "Manage Plan" then "Cancel," ensuring you follow procedural steps to avoid auto-renewal.
- Provide cancellation notice before the end of the billing term to prevent being charged for the next period.
- Keep proof of cancellation such as screenshots or emails in case of disputes.
- Be clear and firm in your cancellation request, stating that you want to cancel and prevent further charges.
- Follow up if charges continue,
- Timing is key: some users recommend cancelling right after the cubes or initial benefits are received to maximize value without ongoing costs.
- Reactivating membership is possible
- Avoid relying solely on verbal cancellations; always use documented methods
Gardyn membership Customer Service Info
If you need assistance, here's how you can get in touch with Gardyn membership's support team.
Cancel Gardyn membership Script
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Dear Gardyn Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my Gardyn membership effective immediately. Due to unforeseen personal circumstances, I am unable to continue with my subscription at this time.
I appreciate the service provided and have enjoyed my experience with Gardyn, but I must prioritize my current situation. Please confirm the cancellation of my membership and any subsequent billing.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Gardyn memberships automatically renew at the end of each term unless canceled before renewal; cancellation stops auto-renewal but allows continued access until the term ends. Only Monthly Memberships can be paused, and no prorated refunds are given for cancellations. Membership credits remain available for 90 days if you resume membership within that period. Specific cancellation rights exist for certain Canadian residents.
You do not need your password specifically to cancel your Gardyn membership subscription if you are managing it through the app. You can go to your profile, select Manage Plan, and then cancel membership without a password confirmation step being mentioned in their official cancellation instructions. If for any other reason you need to reset your password, you can do so here: https://mygardyn.com/account/password/reset. This means you can usually cancel without logging in again, but if you do need to access your account for other reasons, password reset is straightforward.
- High monthly cost considered "insane" by users.
- Loss of AI features (Kelby app) when cancelling membership, which automate light and watering schedules.
- Membership benefits seen as insufficient, with many users describing the AI as mostly advertising and not worth the subscription cost.
- Ability to source seeds and supplies cheaper elsewhere, making membership less valuable.
- Users can manually schedule watering and lights without AI, making membership unnecessary.
- Membership mostly offers monthly y-cubes credits and discounts on additional pods/seeds, which some users find excessive or unnecessary.
- Users can reuse or DIY growing mediums like y-cubes, including 3D printing, reducing need for membership supplies.
- Regret for keeping membership too long, feeling it was a waste of money.
- Billing issues and unexpected charges, including complaints about being charged despite cancellation and difficulties with refunds.
- Unclear or restrictive cancellation, pausing, or refund policies causing frustration.
- Delivery issues, such as incomplete seed delivery and unresponsive customer service initially.
- Some users cancel after using membership for initial growing period once familiar with system.
- Vacation mode feature seen as useful but not enough to offset other concerns.
Gardyn membership can be canceled at any time, but you will continue to have access to membership benefits only until the end of the then-current billing period; there are no prorated refunds for cancellation within that period. Monthly memberships can be paused for up to 3 months, but 1-year and 2-year plans cannot be paused and only auto-renewal cancellation is available. Be aware that Gardyn does not issue refunds after 60 days from billing except where required by law, and failure to cancel before the next billing cycle means you will be charged for a new term. Also, Gardyn may terminate your membership immediately for overdue payments or terms violations, which ends access to software and content without notice.
Before cancelling your Gardyn membership, it's important to know that you will lose access to all content and features provided through the Gardyn service once your subscription is terminated. While you can continue to enjoy membership benefits until the end of your current term if you cancel, after that period, features such as personalized recommendations and automated controls for your Gardyn device will no longer be available. You will still have control over the physical device, but content and software-driven features tied to the membership will be inaccessible. Additionally, cancelling stops the membership auto-renewal, but you retain member benefits until the current cycle ends.
- Account login information (username and password) to access the Gardyn app or website
- Access to the profile section within the Gardyn app (tap the person icon in the top-left corner)
- Manage Plan access to locate and select your active membership or subscription
- Selection of cancellation option, including confirmation on several prompts/screens in the app
- Reason for cancellation (choose from provided options or type written feedback)
- Submission of feedback about the cancellation experience
- For Canadian residents: proof of notice date if canceling by mail or outside the app (such as registered mail receipt)
- Billing inquiry information, if requesting a billing correction (such as transaction date and your account email)
- Contact information (email or live chat may be needed for support cases or specific refund/billing requests)
We've actually written a step by step guide on how to get a refund from Gardyn membership. Check it out!
The Easiest Way to Cancel Gardyn membership
If you’re frustrated trying to cancel your subscription, membership, or bill from Gardyn membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Gardyn membership?
Gardyn Membership, Gardyn Subscr, Gardyn AutoPay, GARDYN*MYGARDYN, Gardyn Monthly, Gardyn Membership Fee
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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