Get_Headway (also known as Headway) is a popular app that provides short summaries of nonfiction books, helping users learn key ideas quickly—usually in about 15 minutes. Many people use it to get valuable knowledge from bestsellers without having to read the full book. The service offers different subscription plans that automatically renew unless canceled, and users can be billed weekly, monthly, or yearly depending on their choice. If you see charges from Get_Headway, it's likely from your subscription to their book summary service, which continues until you cancel it.
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Canceling a subscription with Get_headway is relatively easy as it can be done directly through the iOS or Android app subscription settings or via the website with a login. The instructions are clearly provided, and no complex steps are required, making the process straightforward for most users.
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minutes to cancel a Get_headway subscription.
How to Cancel Get_headway: Step by Step
If you purchased through the Website:
- Log in to your account on the Get Headway website.
- Navigate to the account settings section.
- Find the option labeled “Cancel Subscription.”
- Click on “Cancel Subscription” and follow any prompts to confirm your cancellation.
- If you encounter any issues, contact support at support@get-headway.com.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen to access your Apple ID settings.
- Select “Subscriptions.”
- Find the Get Headway subscription in the list.
- Tap on it and then tap “Cancel Subscription.”
- Make sure to cancel at least 24 hours before the next billing cycle to avoid being charged.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the menu icon, then select “Subscriptions.”
- Locate your Get Headway subscription.
- Tap on it and then select “Cancel Subscription.”
- Confirm your cancellation by following the on-screen instructions.
- Ensure you cancel at least 24 hours before the next billing date to avoid being charged.
Tips & Tricks for Canceling Get_headway
- Attempt cancellation through the website if you originally signed up via the website, as in-app cancellation often doesn't work.
- Be persistent with customer support by sending clear email complaints requesting cancellation and refunds if applicable.
- Complete any additional required steps such as surveys that the app might insist on before confirming cancellations.
- Check for multiple subscriptions such as add-ons or separate infographics subscriptions and cancel all related subscriptions.
- Document all communication and cancellation attempts to support escalation efforts such as disputes or chargebacks.
- Consider initiating a chargeback with your bank or PayPal if you fail to get a refund after reasonable attempts and communication.
- Cancel promptly before renewal dates to avoid unwanted charges and difficult refund scenarios.
- Use firm and clear language in communication such as "I demand cancellation and refund due to service issues" to emphasize seriousness.
- Monitor your bank statements closely to catch any recurring charges after cancellation and dispute if necessary.
- Beware of cancellation interface tricks like hidden buttons or multiple confirmations to trap users into maintaining subscriptions.
Get_headway Customer Service Info
If you need assistance, here's how you can get in touch with Get_headway's support team.
Cancel Get_headway Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Get Headway. Due to recent changes in my financial situation, I need to reevaluate my expenses and, unfortunately, must part ways with the service at this time.
I appreciate the value your platform has provided, and I hope to return in the future when my circumstances allow. Please confirm the cancellation and let me know if you require any further information from my side.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Get_headway's subscription policy includes a free trial that requires cancellation at least 24 hours before it ends to avoid charges. Subscriptions automatically renew until canceled, and cancellation must be done at least 24 hours before the period ends to stop auto-renewal, either via App Store, Google Play, or their website support. Deleting the app does not cancel the subscription, and refunds depend on the purchase platform with support provided for processing.
Yes, you need your password to cancel your subscription on Get_headway (get-headway.com) if you subscribed through their website. You have to log in to the Headway Account page using the same password you use on the app to cancel and deactivate the auto-renewal. If you do not remember your password, you can reset it within the application. Unfortunately, there is no direct reset password URL provided, but the reset is done through the app.
- Unawareness of feedback process for unsubscribe leading to unexpected ongoing charges.
- Being charged multiple times or after canceling with disputes about unauthorized charges.
- Subscriptions charged upfront despite free trial advertising and difficult or denied refunds.
- No notification before trial period ends and charges occur.
- App's AI-generated book summaries considered boring and not worth the subscription cost.
- Subscription management via web portal, not mobile iPhone settings, causing confusion.
- Unhelpful customer service often refusing refunds.
- Company accused of predatory and fraudulent practices.
- Users advised to dispute charges through financial institutions due to refund denial.
Get_headway has a lock-in gimmick where you must cancel your subscription at least 24 hours before the end of the current billing period to avoid the next charge; otherwise, you will be charged again automatically. Deleting the app does NOT cancel your subscription, and you must cancel through the platform where you purchased (Apple ID, Google Play, or website) to stop renewals. There are no explicit contracts or early-cancellation fees, but refunds are generally handled through the platform with no guarantee, so be cautious about timing your cancellation to avoid being charged for another period.
Before cancelling your Get_headway subscription, it's important to know that you need to cancel at least 24 hours before the end of your current billing cycle to avoid being charged for the next period. If you have a 7-day free trial, cancelling before the trial ends will prevent any charges as well. After cancelling, you will retain access to all premium features until the end of the trial or paid period, but once that period expires, access to premium content and features will be lost. Cancellation of subscriptions made through iOS or Android must be managed through the respective app stores.
- Email address or account username associated with your Headway subscription
- Original purchase platform (App Store/iOS, Google Play/Android, or Get Headway website)
- Access to your account on the relevant platform (App Store, Google Play, or Headway website)
- Subscription details or plan to identify the correct subscription to cancel
- Password (for website cancellations, or to reset if you forgot it)
- Device access (iPhone/iPad for App Store, Android device for Google Play, laptop/desktop for website)
- Cancel before renewal: Make sure to cancel at least 24 hours before the end of the free trial or billing period to avoid renewal charges
- Follow official process for your purchase platform (App Store, Google Play, or website account settings/support)
- Confirmation of cancellation (look for confirmation email, or confirmation page/message in the app/website)
- Support contact: support@get-headway.com, if you encounter issues
We've actually written a step by step guide on how to get a refund from Get_headway. Check it out!
The Easiest Way to Cancel Get_headway
If you’re frustrated trying to cancel your subscription, membership, or bill from Get_headway—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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