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    How to Cancel GetResponse Subscription

    The Ultimate Step by Step Guide to Cancelling a GetResponse Subscription Subscription or Membership (luyacoffee.com)
    By
    Bella K.
    Angelique. P
    |
    Published
    July 10, 2025
    |
    Updated
    July 10, 2025

    Difficulty

    12345 678910
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    Estimated Time

    On average, it takes 00 00 minutes to cancel a GetResponse Subscription subscription.

    How to Cancel GetResponse Subscription: Step by Step

    Tips & Tricks for Canceling GetResponse Subscription

    GetResponse Subscription Customer Service Info

    If you need assistance, here's how you can get in touch with GetResponse Subscription's support team.
    Get help cancelling subscriptions
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    Frequently Asked Questions

    What is GetResponse Subscription's Cancellation Policy?

    GetResponse subscription cancellation can only be done via a web browser by logging into Profile > Billing, clicking "Cancel subscription," and confirming the cancellation. The cancellation is immediate, no refunds are given for remaining subscription periods, and users are encouraged to cancel just before the next renewal date to fully utilize their subscription. Special offers may be presented before finalizing cancellation for monthly and annual plans.

    Do I Need My GetResponse Subscription Password to Cancel?

    To cancel your GetResponse subscription, you need to log in to your account first, which means you will need your password to access the account. Once logged in, navigate to Profile > Billing and click on Cancel subscription to proceed. If you don't remember your password, you can reset it using the password reset page here: https://hub.getresponse.com/auth/password-reset. This makes sure you can access your account securely to manage cancellations.

    Why Do People Cancel GetResponse Subscription?

    • Unaddressed product bugs: Frustration or negative consequences caused by product-level issues.
    • Unmet value: Product not evolving with customer needs or lack of proper onboarding/support.
    • Checkout friction: Complicated, lengthy, or inconvenient checkout process.
    • Payment failures: Issues with automated payments such as expired credit cards.
    • Inability to modify subscription: No option to downgrade, upgrade, or pause subscription, leading to cancellations.
    • No longer needing the service: Customers outgrow product or use it for one-time needs.
    • Economic pressures: Shrinking discretionary wallets globally causing cancellations of non-essential subscriptions.
    • Migrating to competition: Due to better experience or pricing elsewhere.
    • Price sensitivity: Price changes perceived as not matching value.
    • Product not growing with customer needs: Lack of product development aligned to customers' changing requirements.

    Can I Cancel GetResponse Subscription at Any Time?

    GetResponse subscription allows you to cancel your membership at any time without incurring early cancellation fees or lock-ins. However, once you are charged for a billing period (monthly or annual), you are responsible for that full amount even if you cancel mid-period, as GetResponse does not offer refunds for unused time. So, while you can stop future charges immediately by cancelling, you won't get money back for the current paid period, which is the important catch to be aware of.

    What Should I Know Before Cancelling GetResponse Subscription?

    Before cancelling your GetResponse subscription, know that your account will be terminated immediately upon cancellation, so you lose access to all features right away. You will no longer be able to use premium features such as scheduling newsletters, autoresponders, automation workflows, conversion funnels, webinars, landing pages with custom domains, website builder, and reports. Your contacts will be limited to 500 with restricted functionalities, and you cannot use integrations or API keys. Additionally, you won't have access to customer support beyond the Help Center, and mobile apps will be inaccessible. Consider timing your cancellation near the end of your billing cycle to fully use your paid period, as GetResponse does not issue refunds after cancellation.

    What Information Do I Need to Cancel GetResponse Subscription?

    • GetResponse account login credentials (email and password)
    • Access to the Profile > Billing section within the GetResponse dashboard
    • Knowledge of the subscription type to ensure you are cancelling the correct account or plan
    • Willingness to review cancellation terms and information on the cancellation confirmation page
    • Optional: Reason for cancellation (may be requested, but not required)
    • Confirmation of the intention to cancel (final approval on the cancellation form)

    Can I Get a Refund from GetResponse Subscription?

    We've actually written a step by step guide on how to get a refund from GetResponse Subscription. Check it out!

    The Easiest Way to Cancel GetResponse Subscription

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    What Are Some Alternatives to GetResponse Subscription?

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    GetResponse Subscription May Show Up On Your Statement As:
    GetResponse, GETRESPONSE, GR SUBSCRIPTION, GR PAYMENT, GetResponse.com, Luyacoffee.com

    Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.