Glo is a yoga, meditation, Pilates, and fitness app that offers unlimited access to classes led by top instructors. They provide two main subscription options: a $30 monthly plan or a $245 annual plan, with some slight price variations if you subscribe through platforms like Apple or Google Play. If you see a charge from Glo, it's likely from one of these subscriptions. The app is designed to help you practice anytime, anywhere and improve your mind and body.
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The cancellation process for Glo involves a few straightforward steps via their website or mobile browser, including logging in, navigating to payment settings, and confirming cancellation. The process is not overly complicated or hidden, but the need to confirm via email and distinguish between platforms (Apple, Google Play, Roku, Amazon) adds some minor complexity.
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How to Cancel Glo | Yoga and Meditation App: Step by Step
If you purchased through Glo.com:
- Sign in to Glo.com through a web browser.
- Click on your profile icon or initials in the top right corner.
- Click Account Settings.
- Click Payment.
- Scroll down and click Cancel your account.
- Select your reason for canceling and fill out the other required fields.
- Check the box to confirm.
- Click Yes, cancel my account.
If you purchased through the Glo mobile app:
- Sign in to Glo.com through a web browser.
- Tap the three-line menu icon in the top left corner.
- Tap Settings.
- Tap Payment.
- Scroll down and tap Cancel your account.
- Select your reason for canceling and fill out the other required fields.
- Tap the checkbox to confirm.
- Tap Yes, cancel my account.
If you purchased through the Apple App Store:
- Open your device's Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Find Glo and tap on it.
- Tap Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store.
- Tap on your Profile icon.
- Tap Payments & Subscriptions.
- Tap Subscriptions.
- Find Glo and tap on it.
- Tap Cancel Subscription.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll to Streaming Channels.
- Select Manage Subscriptions.
- Find Glo and select Unsubscribe.
If you purchased through Amazon:
- Go to Amazon.com.
- Log in and click on Your Account.
- Under Memberships and Subscriptions, select Glo.
- Click Cancel Subscription.
Tips & Tricks for Canceling Glo | Yoga and Meditation App
- Cancel early and confirm cancellation immediately: Attempt cancellation well before the next billing cycle and ensure you get a confirmation; multiple users reported being charged despite cancellation attempts if confirmation wasn’t received.
- Use the app or website cancellation link carefully: The "Cancel your account" link can be glitchy or non-functional on some browsers; try multiple browsers or devices if it doesn’t work initially.
- Watch out for offers during cancellation process: Glo may present low-cost yearly offers when attempting to cancel; users sometimes accepted by mistake resulting in unexpected charges.
- Document and save all cancellation attempts and correspondence: Keep records to dispute charges if needed.
- Dispute incorrect charges with your credit card company: If Glo refuses to acknowledge cancellation or refunds, credit card disputes have been recommended by users.
- Consider using disposable credit cards for trials and subscriptions: Using services like privacy.com to create single-use cards can help control unexpected charges.
- Check spam and junk email folders: Important notifications and cancellation confirmations might end up there.
- Contact customer service persistently if charges occur after cancellation: Some users reported bad customer service but persistence sometimes led to partial refunds.
- Try cancellation via the payment platform (App Store/Google Play) if subscribed there: Some cancellations might be easier to handle through app subscription settings.
- Timing matters on free trials: Cancel on the first day of a free trial to avoid automatic conversion to paid subscriptions, as cancellations close to trial end have been problematic.
Glo | Yoga and Meditation App Customer Service Info
If you need assistance, here's how you can get in touch with Glo | Yoga and Meditation App's support team.
Cancel Glo | Yoga and Meditation App Script
Script
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Dear Glo Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription to the Glo Yoga and Meditation App. Due to personal commitments, I am unable to continue utilizing the service as I had hoped.
I appreciate the quality of the content and support provided, but at this time, I must prioritize my current schedule. Please confirm my cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Glo's cancellation policy allows members to cancel their subscription at any time, turning off auto-renewal for the next billing cycle while retaining access for the remainder of the current cycle. Cancellation must be done through the platform where the subscription was purchased (Glo.com, Apple App Store, Google Play Store, Roku, or Amazon). Deleting the app or account does not automatically cancel the subscription; users must follow cancellation steps and receive a confirmation email to finalize it.
To cancel your subscription with Glo | Yoga and Meditation App, you do need to log in to your account on Glo.com, which requires your password. There does not appear to be phone or unauthenticated chat support for cancellation without logging in. If you have forgotten your password, you can reset it here: https://web.glo.com/forgot-password. After logging in, you can navigate to Settings > Payment and select the option to cancel your subscription.
- Charged for subscriptions without adequate warning or notification
- Difficulty or failure in canceling subscriptions, even within the trial period
- Refund requests refused after accidental or unaware renewals
- Double billing and unclear billing methods
- Unresponsive or bot-driven customer service
- No-refund policy and predatory subscription management practices
- Losing access to the service but still being charged
- Deceptive marketing tactics regarding subscription pricing and renewals
- Negative customer experience with subscription terms and billing
- Advice to triple-check cancellations and remove credit card information to avoid unwanted charges
Glo Yoga and Meditation App allows you to cancel your subscription at any time without early cancellation fees or lock-in contracts. However, cancelling does not provide refunds—even partial refunds for unused service periods are not available. To avoid being charged for the next billing cycle, you must cancel before it starts; cancelling simply turns off auto-renewal but you will retain access until the current period ends. Be aware that deleting the app or your account does not automatically cancel your subscription, so you must follow the proper cancellation process through Glo.com or the app store used to subscribe.
Before cancelling your Glo | Yoga and Meditation subscription, know that when you cancel, auto-renewal is turned off but you retain full access to the app for the remainder of the current billing cycle. After your subscription ends, you lose access to the full library of classes and features but can still watch 2-minute previews of classes. Deleting the app or your account does not cancel the subscription — you must cancel through the subscription service you used to pay. If you rejoin later, your saved classes, notes, and progress will still be available to pick up where you left off.
- Account login credentials (email and password) to access your Glo account via glo.com or related app store accounts (Apple, Google, Roku, Amazon).
- Access to the email address associated with your Glo account (to receive cancellation confirmation or to email support if needed).
- Select your reason for canceling (required during the online cancellation process).
- Completion of required fields as prompted during cancellation (such as reason for cancellation or confirmation of your intent).
- Checking a confirmation box to verify you want to cancel.
- Ability to confirm your request via cancellation email sent by Glo (you may need to follow an email prompt to finalize cancellation).
- If contacting support, provide your name and email address to identify your account.
- If you subscribed via a third-party (Apple, Google, Roku, Amazon), access to the relevant app store account to carry out cancellation in that environment.
We've actually written a step by step guide on how to get a refund from Glo | Yoga and Meditation App. Check it out!
The Easiest Way to Cancel Glo | Yoga and Meditation App
If you’re frustrated trying to cancel your subscription, membership, or bill from Glo | Yoga and Meditation App—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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