Gold Presidents is a company that sells a variety of jewelry and accessories like custom name necklaces, gold chains, earrings, rings, and more. They offer easy payment options including credit cards, PayPal, and Shop Pay. If you're seeing a bill from them, it might be because you chose their Shop Pay option, which lets you pay for your purchase in 4 equal installments every two weeks, with email reminders and no extra fees or interest. So basically, if you bought something, you might be billed a few times as part of this payment plan.
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Cancellation is possible by email within 48 hours of purchase with order number, but beyond this window, cancellations or changes are not accepted, which adds some difficulty for consumers who miss the short cancellation period.
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minutes to cancel a Gold Presidents subscription.
How to Cancel Gold Presidents: Step by Step
If you purchased through credit card:
- Email goldpresidents@gmail.com with your order number and request to cancel your subscription. Ensure this is done within 48 hours of purchase.
If you purchased through gift card:
- Email goldpresidents@gmail.com with your order number and request to cancel your subscription. Ensure this is done within 48 hours of purchase.
If you purchased through PayPal:
- Login to your PayPal account.
- Go to Bills or Activity and find the subscription with Gold Presidents.
- Click Cancel beside the subscription to stop future billings.
Tips & Tricks for Canceling Gold Presidents
- Initiate cancellation immediately after purchase: Many users report success by canceling within a very short window (e.g., 48 hours) after subscribing.
- Document all communication: Keep screenshots, emails, or chat transcripts as potential proof if disputes arise.
- Use firm and clear language: Clearly state "I want to cancel my subscription and do not wish to be charged further" to avoid ambiguity.
- Leverage timing: Try calling or contacting customer service early in the week and early in the day when agents are less busy and more likely to accommodate requests.
- Request written confirmation: Ask for an email or message confirming cancellation to safeguard against future claims of active subscription.
- Escalate if needed: If front-line support refuses, ask to speak with a supervisor or manager who may have more authority to cancel subscriptions.
- Use social proof and reviews: Refer to historical user experiences publicly shared on forums where cancellations were difficult but eventually granted after persistence.
- Consider changing payment methods: Some users advise swapping payment info post-purchase as a last resort tactic, though this might violate terms and risks other consequences.
- Check refund eligibility windows: Many report refunds or cancellations are only allowed within a very narrow timeframe (often 48 hours), so act quickly.
- Be polite but persistent: Polite language combined with firmness seems to be more effective than aggression when dealing with support.
Gold Presidents Customer Service Info
If you need assistance, here's how you can get in touch with Gold Presidents's support team.
Cancel Gold Presidents Script
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Dear Gold Presidents Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Gold Presidents, effective immediately. Due to unforeseen changes in my financial situation, I can no longer maintain this membership. I appreciate the services provided but must prioritize my budget at this time.
Thank you for your understanding. I would like to confirm that my account will be terminated without any further charges.
Best regards,
Frequently Asked Questions
Gold Presidents accepts cancellations and changes strictly within 48 hours of placing the order. To cancel, members must email goldpresidents@gmail.com with their order number and concern. There is no detailed public information on recurring membership subscription cancellations, but refunds for returns are subject to a 15% restocking fee.
To cancel your Gold Presidents subscription, you need to contact their customer service via email at goldpresidents@gmail.com including your full name and order number. There is no indication that a password is required for cancellation since their support is handled through email inquiries. Unfortunately, there is no public password reset URL available on their official site for subscription cancellation purposes. So, you can cancel your subscription without needing your password by contacting them directly with your order details.
- Incomplete or partial refunds where customers did not receive the full refund for returned merchandise.
- Strict cancellation and change policies allowing cancellations or changes only within 48 hours of placing the order.
- Restocking fees of 15% deducted from refunds on returned items.
- Return window limits where returns and replacements are accepted only within 30 days of delivery, and only if items are damaged or defective.
- Delayed or missing shipments leading customers to request refunds or cancellations.
- Customer dissatisfaction with product quality especially if items arrive damaged or defective.
- Confusion or dissatisfaction with subscription/billing management due to policies or customer service response times.
Gold Presidents has a strict cancellation policy where cancellations and order changes are only allowed within 48 hours of purchase. After this period, you cannot cancel or change your subscription or order. Additionally, there may be restocking fees (15%) for refunds, and custom or solid gold items are non-refundable. This means you effectively cannot cancel your membership or subscription at any time and are locked in beyond the initial 48-hour window, which is a major landmine to be aware of.
Before cancelling your subscription, membership, or bill with Gold Presidents, be aware that cancellations and order changes are only accepted within 48 hours of purchase, so acting quickly is essential. After cancelling, you will lose access to any membership-specific benefits, exclusive content, or special discounts that come with the subscription. It's also important to note that after 30 days, returns are no longer eligible for a refund, so timely decisions are advised if you plan to discontinue. For cancellation requests, you need to email goldpresidents@gmail.com with your order details within the specified time frame.
- Full Name associated with the subscription or membership
- Order Number for the subscription, membership, or bill
- Email address used for the purchase (if different from the contact email)
- Contacting customer service via the designated email (goldpresidents@gmail.com) within 48 hours of purchase
We've actually written a step by step guide on how to get a refund from Gold Presidents. Check it out!
The Easiest Way to Cancel Gold Presidents
If you’re frustrated trying to cancel your subscription, membership, or bill from Gold Presidents—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Gold Presidents?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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