GolfPass is a golf membership service that offers benefits like monthly tee time credits, golf lessons from top pros, exclusive shows, and more. They have different subscription options, including an annual GolfPass+ membership for $99 which includes perks like $10 monthly tee time credits, waived booking fees, and Peacock streaming service. There's also a more affordable video-only membership for golf instruction and shows. You can try them out with a 7-day free trial, but after that, you'll be billed automatically based on the subscription plan you chose.
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Users can cancel the subscription by simply turning off auto-renew on the Manage Membership page before the renewal date. The process is straightforward and mostly involves navigating the website and toggling auto-renew, but customers might need to contact customer service by phone if dealing with refunds or other issues.
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minutes to cancel a GolfPass subscription.
How to Cancel GolfPass: Step by Step
If you purchased through GolfPass directly:
- Log in to your GolfPass account.
- Navigate to the Manage Membership page: Manage Membership.
- Turn off auto-renew prior to your renewal date.
- Your cancellation will take effect the day after the last day of your current subscription period.
- You will continue to have access to your membership until that date.
If you purchased through Customer Service:
- Call GolfPass customer service during operating hours.
- Request to cancel your subscription.
- Wait for confirmation of your cancellation request.
- Note that cancellations are processed within 72 hours.
Tips & Tricks for Canceling GolfPass
- Call GolfPass customer service directly to cancel, especially since auto-renewal can't always be turned off online.
- Cancel before the renewal date to avoid unwanted charges; mark your calendar immediately after subscribing.
- Use firm, clear language like "I want to cancel my subscription effective immediately" and mention you are aware of your rights.
- Escalate by asking to speak with a supervisor if the first representative resists cancellation or offers unwanted alternatives.
- Keep records of all communication including dates, times, and names of representatives.
- Be persistent—some users noted needing multiple calls to fully cancel.
- Leverage any promotional or billing discrepancies such as changes in subscription terms mid-contract to justify cancellation.
- Turn off auto-renew if possible as a soft cancellation step, then follow up with a call to ensure cancellation is processed.
- Use timing tactics like calling right when customer service opens to reduce wait time and get full attention.
- Check if you subscribed via Apple or Google Play; cancel via their subscription management if applicable.
- Use social proof or mention collective dissatisfaction to push for cancellation: "I've read many others have canceled due to the changes."
- Use old promo codes or points before fully canceling to maximize remaining value.
GolfPass Customer Service Info
If you need assistance, here's how you can get in touch with GolfPass's support team.
Cancel GolfPass Script
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Hello GolfPass Team,
I hope this message finds you well. I am writing to request the cancellation of my GolfPass subscription. Due to personal circumstances and reduced time for golfing, I am unable to continue with my membership at this time.
I appreciate the services provided, and I hope to return in the future when my situation changes. Please confirm the cancellation at your earliest convenience.
Thank you for your understanding!
Best regards,
Frequently Asked Questions
GolfPass membership cancellation requires contacting customer service by phone. Monthly subscription payments are non-refundable with no credits for partial use, while annual subscriptions are refundable only if canceled within 30 days of purchase and no benefits were used. Access to membership benefits continues until the end of the current subscription period after cancellation.
You do not necessarily need your password to cancel your GolfPass subscription. GolfPass offers a member support phone line that you can call to cancel your membership directly by speaking with a specialist. The number to call is 1-833-465-3847. However, if you prefer to manage your membership online or need to reset your password to access your account, you can do so here: https://golfpass.com/authenticate/login.
- Misleading fee waiver policy: Users expected waived convenience fees on tee times with GolfPass+ but were charged fees after a limited number of bookings.
- Refund and customer support issues: Some users reported no refunds or difficulty getting fees adjusted despite misunderstandings about the fee policies.
- Removal of VIP membership benefits: Loss of unlimited no-fee bookings and cancellations caused dissatisfaction.
- Auto-renewal problems: Auto-renewal turned on by default led to unexpected charges and difficulties in cancellation.
- Limited usefulness of deals: "Hot Deals" are often available at unpopular times, reducing value.
- Strict cancellation policy: Only cancellations when a course is closed are allowed, unlike competitors.
- Convenience fees: Fees are charged for bookings unless upgraded to GolfPass+.
- Poor service and website functionality: Users experience poor customer service and website functionality problems.
- Lack of course availability: Limited golf courses in certain areas reduce membership usefulness.
- Perceived poor value: Some users feel they do not get enough value for the cost of the membership.
- Unfulfilled benefits: Promised perks like free golf balls are sometimes not received.
GolfPass allows you to cancel your subscription at any time before the next billing period, but you must do so the day before your renewal to avoid being charged again. The cancellation takes effect at the end of the current subscription term, so you won’t get immediate termination. Refunds for monthly subscriptions are generally not provided, and annual subscription refunds are only available if you cancel within 30 days and haven’t used any benefits. Be cautious of these timing requirements and non-refund policies to avoid unexpected charges or complications.
Before cancelling your GolfPass subscription, know that cancellation takes effect the day after your current subscription period ends, meaning you will retain access to all membership features until then. After cancellation, you lose access to GolfPass member-only benefits such as tee time discounts, exclusive golf content, and other premium features. Monthly memberships are non-refundable, so no partial refunds or credits are given for unused time. It's important to cancel before your next billing cycle to avoid being charged for another period.
- GolfPass account login credentials (email address and password)
- Registered email address associated with the subscription
- Full name of the account holder or consumer
- Mailing address of the account holder (if using cancellation form)
- The goods/service to be cancelled (i.e., "GolfPass membership" or specific subscription type)
- Date subscription was ordered and/or received
- Signature of the consumer (if submitting the cancellation form on paper)
- Date of cancellation request
- Access to the Manage Membership page to disable auto-renew (if canceling online)
- Method of original purchase (direct or through a third party, as this impacts how cancellation is processed)
We've actually written a step by step guide on how to get a refund from GolfPass. Check it out!
The Easiest Way to Cancel GolfPass
If you’re frustrated trying to cancel your subscription, membership, or bill from GolfPass—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to GolfPass?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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