Relish AI chat automation at relishaiapp.com is a GPT-powered chatbot service made for Shopify stores. It helps customers by providing product recommendations, answering questions, and managing orders like tracking, cancellations, and returns anytime, day or night. The company offers subscription plans starting from a free version with limited responses to paid plans that provide more AI responses, support for more products, and additional features like advanced order and subscription management. Customers get billed every 30 days in US dollars, and fees depend on the plan they choose and additional AI responses they use.
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Cancellation requires emailing support from the registered email with a specific subject line, followed by waiting for an email confirmation. This extra step and waiting period make it moderately difficult but not extremely hard.
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minutes to cancel a GPT-powered chat automation subscription.
How to Cancel GPT-powered chat automation: Step by Step
If you purchased through the website directly:
- Log in to your Relish account at relishaiapp.com.
- Click on the circular User Icon in the top right corner.
- Select Subscription from the drop down options.
- Find the Manage Subscription section.
- Click on Cancel Subscription.
- Follow any additional prompts to confirm the cancellation.
If you purchased through Apple (iOS):
- Open the Settings app on your iOS device.
- Tap your name at the top.
- Go to Subscriptions.
- Select the Relish AI subscription.
- Tap Cancel Subscription.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select Relish AI.
- Tap Cancel Subscription.
- Follow the prompts to confirm the cancellation.
Tips & Tricks for Canceling GPT-powered chat automation
- Don’t give a reason. Just say you want to cancel and end it there—no explanations or justifications, as this prevents them from trying to counter your objections.
- Use firm, non-negotiable language. Phrases like "I want to cancel," "End my subscription," or "No further discussion" are effective.
- Be persistent and say "No" multiple times. Sales reps may try to wear you down—stand firm and repeat your cancellation request at least three times if needed.
- Call customer service directly. Search for the cancellation number via Google or the website; live calls are often more effective than online cancellation flows.
- Send a physical letter if needed. Some users had success sending certified mail demanding cancellation, especially with difficult-to-cancel memberships.
- Change address or state in your account. Switching to a region with stricter cancellation laws (like California) may help force the company to comply.
- Use third-party subscription management apps. Tools like Rocket Money can assist in cancelling subscriptions on your behalf.
- Try temporary downgrades or pauses first. Switching to a free plan or pausing the membership can be easier and sometimes leads to cancellation.
- Escalate if needed. Ask to speak to supervisors or managers if initial reps won’t process your cancellation.
- Cancel during off-hours or less busy times. This can improve your chances of reaching a motivated rep more willing to process your cancellation quickly.
- Keep records of all cancellation attempts. Document dates, times, names of reps, and methods used to escalate if disputes arise.
- Grey rock the conversation. Be unemotional and uninterested; treat the call as a formality to minimize attempts to retain you.
- Use creative or absurd reasons if forced. If required to give a reason, some users found success giving humorous or nonsensical excuses to bypass scripts and move to cancellation.
- Threaten chargebacks as a last resort. If the company charges after cancellation attempts, some users sent certified letters and initiated chargebacks through their bank.
GPT-powered chat automation Customer Service Info
If you need assistance, here's how you can get in touch with GPT-powered chat automation's support team.
Cancel GPT-powered chat automation Script
Script
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Dear Relish AI Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. While I have appreciated the features and functionality of the service, I have decided that it no longer aligns with my current needs.
Please let me know if there are any further steps I need to take to complete this process. Thank you for your assistance.
Best regards,
Frequently Asked Questions
GPT-powered chat automation at relishaiapp.com offers a 14-day free trial with the option to cancel anytime during this trial. There is no credit card required to start the trial, implying that users can cancel without charge before the trial ends. Specific details on post-trial subscription cancellation or refund policies are not explicitly stated on the website.
To cancel your subscription at Relish (relishaiapp.com), you need to be logged in to your Relish+ account, which requires your password. From there, you click on the User Icon in the top right and select Subscription to proceed with cancellation. If you have forgotten your password, you can reset it using this link: https://relish.ai/password/reset. So yes, a password is needed to manage and cancel your subscription.
- Service not meeting expectations in terms of quality or accuracy.
- Technical issues or bugs causing interruptions or poor experience.
- Costs too high compared to perceived value or budget constraints.
- Found a better alternative with more features or lower price.
- Subscription auto-renewal without clear consent leading to unexpected charges.
- Limited usage or restrictive limits preventing effective use of the service.
- Privacy concerns regarding data handling or security practices.
- Unclear billing or hidden fees causing dissatisfaction.
- Lack of desired features or customization options.
- Poor customer support response or unresolved issues.
- Change in user needs making the service unnecessary.
- Difficulty in cancellation process which may frustrate users but also trigger cancellation if persistent.
Relish AI's website advertises a 14-day free trial with no credit card required and states you can cancel anytime. However, user reviews and discussions on forums like Reddit reveal complaints about difficulty canceling the subscription, with some users reporting that the service continues charging them despite attempts to cancel. There appear to be no clear contracts or early cancellation fees mentioned officially, but users should be cautious and aware that canceling might not be as straightforward or immediate as advertised, potentially requiring persistence or intervention with payment providers to stop charges.
Before cancelling your subscription or membership with Relish AI, be aware that you will lose access to the AI response limits and specialized features associated with your plan. These include things like AI training, custom FAQs, product support limits, and integrations with other platforms such as Shopify, Gorgias, Klaviyo, and Zendesk. Higher-tier plans offer advanced management tools, onboarding support, and VIP assistance which you will no longer have once you cancel. Also, consider that cancellation means reverting to a free or no-subscription usage tier with limited responses and functionalities.
- Account email address or username
- Subscription or membership details (such as plan name or ID)
- Billing information (sometimes required for verification, e.g., last 4 digits of card)
- Reason for cancellation (optional, but may be requested for feedback)
- Access to the registered account (login credentials)
- Confirmation method (such as a confirmation click, email verification, or support confirmation)
- Any relevant reference numbers (e.g., invoice number, customer ID, if applicable)
We've actually written a step by step guide on how to get a refund from GPT-powered chat automation. Check it out!
The Easiest Way to Cancel GPT-powered chat automation
If you’re frustrated trying to cancel your subscription, membership, or bill from GPT-powered chat automation—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to GPT-powered chat automation?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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