Greenes Shoes is a company that sells a wide range of footwear for both men and women, including trainers, sandals, heels, boots, and slippers. They offer popular brands like Dr Martens, New Balance, and Birkenstock, and have stores in Ireland as well as an online shop that's open 24/7. They provide convenient services like Click and Collect, free delivery on orders over €80, and gift vouchers. If you see a charge from them, it’s because you ordered shoes or items, which are charged as soon as your order is processed, and they accept payments through Visa, Mastercard, PayPal, Apple Pay, and more.
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Greenes Shoes offers cancellation and refund within 14 days, mainly through returning goods rather than a direct subscription cancellation process, suggesting a relatively easy process for consumers to cancel through returns. The website does not provide specific subscription cancellation instructions, implying that it might not be a direct or complex online subscription cancellation but more related to order returns.
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How to Cancel greenesshoes: Step by Step
If you purchased through Credit/Debit Card:
- Log into your account on the Greenesshoes website.
- Navigate to the "Account" or "My Orders" section.
- Select the subscription or order you wish to cancel.
- Look for a cancellation option and follow the prompts to confirm cancellation.
- If you do not see an option to cancel, proceed to contact customer service directly through the Contact Us page.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to "Settings" and then "Payments".
- Select "Manage Automatic Payments".
- Find the Greenesshoes subscription in the list.
- Click on it and then select "Cancel" to stop future payments.
Tips & Tricks for Canceling greenesshoes
- Immediately cancel your payment method (credit/debit card or PayPal) to prevent further charges if the subscription won’t cancel.
- Contact your bank or credit card company to block or dispute future charges from the company.
- Use all available contact forms—email, online chat, phone—persistently and keep records of every communication.
- Be assertive and clear in stating you want to cancel all subscriptions and memberships immediately.
- Try starting a chat and repeatedly request cancellation (even spamming cancel on live chat) to force attention to your request.
- Escalate to consumer protection or trading standard organizations if the company does not respond.
- Change your payment method to a prepaid card with limited funds when re-subscribing if possible, or to a new card after cancellation attempts.
- Look for hidden unsubscribe options especially if cancellation is disabled or requires offline methods.
- Cancel at specific times just before the next billing cycle to minimize charges.
- Check your bank statements thoroughly to catch recurring charges you might have missed.
- If stuck in loops on cancellation websites, try disabling ad-blockers or using a different browser/device.
- Consider publicly sharing your experience on forums or review sites to gain leverage or attention.
greenesshoes Customer Service Info
If you need assistance, here's how you can get in touch with greenesshoes's support team.
Cancel greenesshoes Script
Script
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Dear Greenesshoes Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am unable to continue at this time due to personal reasons.
I appreciate the service provided thus far and hope to revisit my subscription in the future. Please confirm the cancellation of my membership and let me know if there are any further steps that I need to take.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Greenes Shoes offers a cancellation and refund policy allowing customers to cancel and receive a refund within 14 days from when goods are delivered, provided the returned items are received back at their warehouse or returned in-store within 14 days from the cancellation notice. A €4.99 charge is deducted from the refund for returns, and customers are responsible for return shipping costs. Items returned after 14 days but within 28 days are accepted for store credit only. There is no specific mention of membership or subscription cancellation, suggesting the policy mainly applies to product orders.
Based on available information from Greenes Shoes' website, there is no clear or direct mention of a subscription service cancellation process or the need for a password to cancel. Their FAQ and returns policies indicate you can cancel or change orders if not processed or return goods within 14 days for a refund, but subscription-specific details are not provided. It is likely you would need an account login to manage subscriptions, which means a password would be required. You can reset your password here if needed: https://greenesshoes.com/account/login. For accurate guidance, contacting their support directly via their contact page is recommended.
- Order dissatisfaction: Customers may want to cancel if they are unhappy with their purchase.
- Received damaged or faulty goods: Customers may request cancellation or refund if the product is defective.
- Change of mind: Customers might decide not to keep the item after receiving it.
- Order processing delays: Customers may cancel if their order hasn't been processed yet and they want to change or cancel it.
- Return policy limitations: Customers might cancel if they prefer a refund over an exchange, as exchanges are not offered online.
- Return shipping cost: A €4.99 charge for returns may influence cancellations if customers are reluctant to pay return fees.
- Time limits for cancellation: Customers must notify and return within 14 days, which may lead to cancellations if they act within this window.
Greenesshoes allows cancellation and refunds within a 14-day cancellation period from the delivery date, provided items are returned in original condition. However, a return shipping fee applies, and €4.99 is deducted from the refund if using their courier. There do not appear to be any subscription lock-ins or early cancellation fees, but you must return the goods to cancel if the order has already been processed.
Before cancelling a subscription, membership, or bill with Greenes Shoes, it's important to know that refunds for returned goods are only available within 14 days of delivery, and the returned items must be received back at their warehouse or returned in-store within that timeframe. You will lose access to any upcoming deliveries or shipments once cancelled. Returns require that items be unworn, undamaged, and repackaged in the original box, and there is a return shipping fee of €4.99 deducted from refunds if using their preferred courier. Keep in mind there are no free returns, and any refunds will be processed to your original payment method within 7 working days after receipt of the return.
- Order confirmation or order number
- Name used for the purchase
- Email address associated with the order
- Contact phone number (optional, but useful)
- Reason for cancellation (may be requested)
- Method of contact (phone, email, or online contact form)
- Date of delivery or receipt (to check if within cancellation period)
- Return of goods to warehouse or in-store (if applicable for cancellation)
We've actually written a step by step guide on how to get a refund from greenesshoes. Check it out!
The Easiest Way to Cancel greenesshoes
If you’re frustrated trying to cancel your subscription, membership, or bill from greenesshoes—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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