Hawx Pest Control offers a subscription-based pest control service where they provide ongoing care, inspections, and prevention with quarterly visits for general pests. They also have a monthly subscription service for outdoor pest control that focuses on ticks and mosquitoes. If you have specific pest problems like fleas or rodents, they offer one-time or occasional treatments. After an initial one-time treatment with inspection and follow-up, you usually get billed monthly or quarterly depending on the service plan you choose, and they come with a warranty for repeat pests.
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The cancellation process requires contacting customer service via phone, email, or the website interface. Additionally, there may be early termination fees and paperwork involved, making it moderately difficult compared to simple online cancellations without penalties.
Estimated Time
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minutes to cancel a Hawx Pest Control subscription.
How to Cancel Hawx Pest Control: Step by Step
If you purchased through Hawx Pest Control directly:
- Visit the official website: Go to hawxpestcontrol.com.
- Access the Contact Us page: Scroll to the bottom of the page and click on the "Contact Us" link.
- Choose your contact method: You can either:
- Email: Send an email to info@hawxservices.com and request to cancel your subscription.
- Chat: Use the chat feature available on the website to connect with an agent for assistance in canceling your subscription.
- Provide necessary information: When contacting customer service, make sure to include:
- Your account details (full name, email associated with the account, and address).
- A clear statement requesting the cancellation of your subscription.
- Confirm cancellation: Await a confirmation email or message from the customer service regarding the cancellation of your subscription.
- Check your billing: After a few days, verify your bank statement to ensure that no further charges have been made.
Tips & Tricks for Canceling Hawx Pest Control
- Persistently call customer service, even if initially transferred to no-answer departments.
- Document all communication attempts including dates and transcripts of calls and emails.
- Send cancellation requests via email
- Avoid using debit cards
- Remove your payment method (card) from your online account
- Dispute charges with your bank
- Escalate to external authorities
- Beware of long contract terms and hidden fees
- Time cancellations before the next service billing cycle
- Use strong, clear language stating you want to cancel and expect confirmation
- Be prepared for a frustrating process
Hawx Pest Control Customer Service Info
If you need assistance, here's how you can get in touch with Hawx Pest Control's support team.
Cancel Hawx Pest Control Script
Script
Copy
Dear Hawx Pest Control Team,
I hope this message finds you well. I am writing to request the cancellation of my pest control subscription. Due to a recent change in my circumstances, I am no longer able to continue with the service. I would appreciate it if you could confirm the cancellation and ensure that no further charges are applied to my account.
Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Hawx Pest Control requires customers to contact their customer service to initiate cancellation, either by phone, email, online form, or in person. Their cancellation policy includes potential early termination fees if the contract is ended before completion, and customers should be prepared with their account number and desired termination date. After cancellation, customers receive confirmation to ensure no further services or charges occur.
To cancel your subscription with Hawx Pest Control, you generally need your account number and termination date, and you must contact their customer service either by phone, email, or through their client interface. There is no explicit statement that a password is required for cancellation, but since login may be necessary for accessing your account online, having your password might be important for authentication. If you need to reset your password, you can do so at their password reset page here: https://hawx.pestportals.com/forgotPassword.
- High cancellation fees such as $199 or requiring additional proof (like a real estate purchase agreement) to cancel.
- Persistent billing issues even after cancellation requests, including being billed for months after ending service.
- Poor customer service and difficulty in contacting or getting a satisfactory response.
- Disappointment with service quality, including inadequate pest control results and missed service appointments.
- Perception of deceptive practices or feeling scammed due to billing or contract terms.
- Annual contracts with less flexibility and frustration with long-term commitments.
- More affordable or better alternatives causing customers to switch providers.
- Unwillingness to waive or refund fees even when service dissatisfaction is reported.
Beware that Hawx Pest Control typically has contracts with early termination fees that can be costly if you try to cancel your subscription before the contract ends—some customers reported paying $400 to cancel early. Cancellation usually requires calling customer service and possibly filling out a cancellation request form, and the company may charge for any discounts initially given and an early termination fee. So, you are not free to cancel at any time without potential financial penalties or contractual lock-ins.
Before cancelling your Hawx Pest Control subscription or membership, it's important to know that you may incur early termination fees if you end your contract before its completion. You will also be charged for any discounts or reductions you received during the service period. Once you cancel, you will lose access to their limitless warranty services for pest problems, which are only available to active customers who schedule visits. To cancel, you need to contact their customer service directly by phone, email, or through their website, and you will receive a confirmation to ensure no further services or fees occur.
- Account number or customer ID
- Name and contact information (e.g., phone number, email address on account)
- Signed service agreement or contract number (may be referenced for terms and verification)
- Chosen termination (cancellation) date
- Reason for cancellation (optional, may be requested but not always required)
- Proof of change in circumstances (such as a real estate purchase agreement for new residence, if terminating early for relocation)
- Knowledge of any early termination/cancellation fee (may need to pay a fee as specified in the contract)
- Outstanding balance (ensure all payments are up to date)
- Access to customer support phone number (as cancellations typically require a phone call with customer service or an account manager)
- Completed cancellation request form (in some cases, may be provided or required by customer service)
We've actually written a step by step guide on how to get a refund from Hawx Pest Control. Check it out!
The Easiest Way to Cancel Hawx Pest Control
If you’re frustrated trying to cancel your subscription, membership, or bill from Hawx Pest Control—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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