Hidrate Spark is a company that offers smart water bottles and an app to help you stay hydrated by tracking your water intake. They provide a PREMIUM membership subscription for their app, which costs $1.99 per month or $14.99 per year. This PREMIUM membership gives you extra features like tracking over 40 drink types, a daily hydration score, custom glow settings for certain products, and colorful wallpapers. If you're seeing a charge from Hidrate Spark, it's likely for this subscription service to enhance your hydration tracking experience.
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The cancellation process is straightforward and guided through common device subscription management settings (iPhone or Android). Users just need to navigate to subscription settings and select cancel, which is typical for app subscriptions and thus relatively easy.
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minutes to cancel a Hidrate Spark subscription.
How to Cancel Hidrate Spark: Step by Step
If you purchased through Apple:
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the HidrateSpark Subscription.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
If you purchased through Google Play:
- On your Android device, go to your Subscriptions in Google Play.
- Select the Subscription you want to cancel.
- Tap Cancel Subscription.
- Follow the instructions provided.
Tips & Tricks for Canceling Hidrate Spark
- Document everything including dates, times, and names when contacting support.
- Use clear, polite, but firm language emphasizing your intent to cancel immediately.
- Request confirmation of cancellation in writing (email or message).
- Escalate politely if initial customer service is unhelpful — ask to speak to a supervisor or higher-level support.
- Use the app or platform subscription settings (like Apple or Google Play subscriptions) to cancel directly.
- Cancel before the next billing cycle to avoid unwanted charges.
- Block or disable notifications if the company sends frequent reminders or attempts to retain you.
- Share your cancellation success on forums to warn or help others.
Hidrate Spark Customer Service Info
If you need assistance, here's how you can get in touch with Hidrate Spark's support team.
Cancel Hidrate Spark Script
Script
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Dear Hidrate Spark Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to unforeseen circumstances, I am unable to continue my membership at this time.
I appreciate the service provided so far, but I believe it is best for me to discontinue my subscription for now. Please confirm the cancellation and let me know if any further action is required on my part.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Hidrate Spark's PREMIUM membership cancellation policy states that if you cancel, you retain access to benefits until the end of the free trial or the current billing cycle (monthly or yearly). Cancellation must be done at least 24 hours before the current subscription period ends. Renewal of a canceled membership can be done after the free trial or billing cycle ends. Cancellation steps differ by platform: on iPhone through the Settings app under Subscriptions, and on Android via Google Play subscriptions.
To cancel your Hidrate Spark subscription, you do not need your password specifically for Hidrate Spark itself. If you subscribed via iPhone, you can cancel through your device's Settings under Subscriptions without entering your Hidrate Spark password. For Android users, cancellation is done through Google Play Subscriptions. If you do need to reset your password for Hidrate Spark for any reason, you can do so at https://hidratespark.com/account/reset-password.
- Sensor (puck) frequently falls out or stops working, causing frustration for users.
- Poor customer service, including unresponsiveness and lack of effective resolution.
- App syncing and tracking issues, leading to unreliable performance.
- Delivery delays and problems with order fulfillment.
- Lid getting moldy repeatedly, and refusal by company to replace affected bottles.
- Short product warranty (100 days) and refusal to refund beyond that period.
- Receiving broken or defective components in the product package.
- Additional app features locked behind a paywall, causing dissatisfaction.
- Repeated need to troubleshoot or reset the sensor and app, with little effective support.
- Loss of access to previously purchased features after app updates causing confusion and dissatisfaction.
Hidrate Spark allows you to cancel your subscription at any time, but you must do so at least 24 hours before the end of the current billing cycle (monthly or yearly) for the cancellation to take effect after that period. There are no contracts, lock-ins, or early cancellation fees, but canceled subscriptions remain active until the current paid period ends. The cancellation process depends on your device store (Apple App Store or Google Play) and there are no hidden gimmicks or forced retention policies mentioned in their official terms or cancellation guidance.
Before cancelling a Hidrate Spark subscription, know that you will retain access to all PREMIUM membership benefits until the end of your current billing cycle or free trial period. You must cancel at least 24 hours before your subscription period ends to avoid being charged for the next cycle. Once cancelled, you lose access to PREMIUM features like advanced tracking and insights. If you delete your app account, all your hydration data will be permanently erased within 7 days, and this action cannot be undone unless you log back into the app within that timeframe to cancel the deletion process.
- Account login credentials (Apple ID or Google Play account) for the app store where you purchased the subscription.
- Access to the device (iPhone or Android) where the subscription is managed.
- Subscription details (which plan you subscribed to: monthly or yearly, and confirmation of the subscription name—HidrateSpark PREMIUM).
- Knowledge of your app store (Apple App Store or Google Play Store), as cancellation must be performed through the original purchase platform.
- Timing of cancellation: Must cancel at least 24 hours before the membership or current subscription period ends.
- Email used for account creation (in case customer support needs to locate your account).
- Order or transaction confirmation (may be requested for verification by support if you reach out).
- Reason for cancellation (optional, but sometimes requested for feedback).
We've actually written a step by step guide on how to get a refund from Hidrate Spark. Check it out!
The Easiest Way to Cancel Hidrate Spark
If you’re frustrated trying to cancel your subscription, membership, or bill from Hidrate Spark—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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HIDRATESPARK, HIDRATE SPARK, HIDRATESPARK.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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