HobbyBox is an app designed to help trading card collectors at in-person card events. It allows users to easily find and import their graded card collections into the app, track real-time changes as they trade or sell cards, and see price comparisons from multiple selling platforms. While the app is currently free to use for these features, there is no publicly available information on subscriptions or billing. So if someone is getting billed by HobbyBox, it may be related to a future service or third-party arrangement not clearly detailed on their official site as of now.
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To cancel a HobbyBox subscription, the user needs to send an email to help@hobbybox.app, which is straightforward but requires additional waiting time for a response. The process is not automated on the app or website itself, making it moderately easy but a bit inconvenient compared to instant online cancellation.
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How to Cancel HobbyBox: Step by Step
If you purchased through HobbyBox website:
- Log in to your HobbyBox account.
- Navigate to the "Subscriptions" section in your account dashboard.
- Select the subscription you wish to cancel.
- Click on the "Cancel Subscription" button.
- Follow any on-screen prompts to confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines) in the top-left corner.
- Go to "Subscriptions."
- Select your HobbyBox subscription from the list.
- Tap on the "Cancel Subscription" button and follow the prompts to complete the cancellation.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to open Apple ID settings.
- Select "Subscriptions."
- Find and tap on your HobbyBox subscription.
- Tap on "Cancel Subscription" and follow any additional prompts.

Tips & Tricks for Canceling HobbyBox
- Use direct and firm language when requesting cancellation, such as 'I want to cancel my subscription immediately.'
- Call customer service if online cancellation is difficult; persistence on the phone often results in success.
- Request to speak to a supervisor if the initial representative resists cancellation or tries to offer retention deals.
- Time your cancellation to avoid automatic renewal periods to prevent additional charges.
- Ignore retention offers if you are sure about canceling; politely refuse and restate your cancellation request.
- Document all communications including dates, times, and names of representatives in case you need to escalate.
- Check your bank or card statements to ensure no further payments are withdrawn after cancellation.
- Some users have found success by changing payment information to force a payment failure, prompting cancellation.
HobbyBox Customer Service Info
If you need assistance, here's how you can get in touch with HobbyBox's support team.
Cancel HobbyBox Script
Script

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Dear HobbyBox Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to changes in my personal circumstances, I am unable to continue with the service at this time.
I appreciate the value that HobbyBox provides and hope to revisit the subscription in the future. Please confirm the cancellation of my membership.
Thank you for your assistance!
Frequently Asked Questions
HobbyBox allows you to cancel your subscription or stop using the service at any time through their platform. However, they also reserve the right to terminate or suspend your account at their discretion, which may result in the loss of any content associated with your account. Certain obligations, such as payment responsibilities and intellectual property rights, survive after termination of the account or service.
To cancel your subscription on HobbyBox (hobbybox.app), you will generally need to log in, which requires your password. If you do not remember your password, you can reset it by entering your email for a verification code here: https://hobbybox.com/customer_authentication/redirect. HobbyBox does not appear to provide phone or unauthenticated chat support for subscription cancellations, so having access to your account and password is important.
- Payment Failures - issues like expired cards without reminders cause cancellations.
- Lack of Updates - product fails to evolve to meet customer needs.
- Unresolved Product Bugs - technical issues cause frustration and mistrust.
- Complicated Checkout Process - multi-step or slow payment processes discourage continued subscription.
- Inflexible Plan Modifications - no options to pause, downgrade, or upgrade plans.
- Shifting Customer Needs - customers outgrow the product or hobby interest.
- Reduced Purchasing Power - economic pressures lead to cancellations.
- Switching to Competitors - customers find better offerings elsewhere.
- Sensitivity to Price Changes - price hikes without perceived added value lead to backlash.
- Lack of Innovation - failure to scale or update offerings to keep customers interested.
HobbyBox subscriptions are recurring purchases which means your payment method will be charged at regular intervals until you cancel. While it is possible to cancel, you may need to save your welcome email to easily log in and manage or cancel your subscription. There is no explicit mention of lock-ins, early cancellation fees, or contracts preventing cancellation immediately, but users should be aware that the subscription typically continues until the current billing cycle is complete after cancellation is requested.
Before cancelling your HobbyBox subscription, be aware that you will lose access to any new hobby content and materials provided through the monthly subscription service. Since HobbyBox delivers curated hobby projects each month, cancellation means you will no longer receive these boxes and any ongoing support or updates related to those hobbies. While there are no explicit cancellation fees mentioned, your account and associated content could be terminated or suspended at HobbyBox's discretion, which might include the removal of any data linked to your account. Lastly, it's important to understand that stopping your subscription means you might lose any benefits tied to active membership, so consider if you want to pause or skip a month instead if you are uncertain.
- Account holder's name
- Email address used for registration
- Subscription or membership ID (if available)
- Billing information (last 4 digits of card or payment method, if requested for verification)
- Reason for cancellation (sometimes required)
- Access to account dashboard or app (to manage or confirm cancellation)
- Contact method for support (such as an email sent to help@hobbybox.app)
- Proof of identity (if requested for security reasons)
We've actually written a step by step guide on how to get a refund from HobbyBox. Check it out!
The Easiest Way to Cancel HobbyBox
If you’re frustrated trying to cancel your subscription, membership, or bill from HobbyBox—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to HobbyBox?
- Ludex - Sports and trading card scanner app providing instant card values and hobby trend insights.
- CollX - App for scanning, pricing, tracking, buying, selling, and trading sports and TCG cards with community features.
- Trading Card Database - Catalog collections, track wishlist, and trade cards with a large database focused on older sets.
- CardBase - Collection management app tracking prices from over 30 marketplaces and auction houses.
- Card Ladder - Provides sales data, historical sales, market indexes, population reports, and value tracking for sports and TCG cards.
- Facebook Groups and Online Forums - Communities for discussion and trading of specific sports or brands.
- Market Movers Tool - Card market analysis tool with free trial and paid subscription.
- eBay Sold Prices - Track completed and sold listings for current pricing trends.
- PSA APR Pricing History - Pricing data for PSA graded cards useful for grade comparisons.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.