Holiday Extras annual travel insurance is for people who travel multiple times a year and want to avoid buying insurance for each trip. It covers trips anywhere from Europe to worldwide with different plans based on trip length and coverage needs. You pay once for the whole year, which can save money and hassle compared to buying single-trip insurance each time. The policy includes medical coverage, help with emergencies, baggage protection, and options to add extras like cruise or winter sports cover, and you might see a yearly billing from them if you subscribe to this plan.
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Cancellation within the 14-day cooling-off period is straightforward via the Trips and Bookings page, but cancellations after that require filling out a support form and possibly contacting support, which adds some complexity and time. The process is relatively simple to initiate but with limited refund options after 14 days, the overall difficulty remains low to moderate.
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How to Cancel Holiday Extras annual travel insurance: Step by Step
If you purchased through HolidayExtras.com:
- Go to the Holiday Extras Help Page.
- If your cancellation is within 14 days of purchasing, ensure you haven't claimed and your trip hasn't started.
- If eligible, request a full refund through the support form provided on the help page.
- If you are outside the 14-day period, contact customer support via the provided link on the help page.
- Follow any additional instructions given by customer support.
Tips & Tricks for Canceling Holiday Extras annual travel insurance
- Call during off-peak hours to avoid long hold times and get quicker response.
- Be clear and firm in stating that you want to cancel and do not want any further charges.
- Use specific cancellation language like "I want to cancel my annual travel insurance subscription effective immediately."
- Ask for confirmation of cancellation via email or official communication to have proof.
- Escalate politely to a supervisor or manager if the first representative resists or tries to retain you.
- Time your cancellation close to the renewal date or annual billing to avoid paying extra months.
- Leverage cooling-off periods if recently purchased (e.g., 14-day period) to get a full refund or easy cancellation.
- Document all interactions including dates, names of agents, and what was said.
- Use social media or public forums to escalate issues if customer service is unresponsive.
- Be persistent; sometimes multiple calls or contacts are needed to ensure cancellation.
Holiday Extras annual travel insurance Customer Service Info
If you need assistance, here's how you can get in touch with Holiday Extras annual travel insurance's support team.
Cancel Holiday Extras annual travel insurance Script
Script
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Dear Holiday Extras Team,
I hope this message finds you well. I am writing to request the cancellation of my annual travel insurance subscription. Due to unforeseen circumstances, I no longer require this coverage and would appreciate your assistance in processing this cancellation.
Thank you for your prompt attention to this matter. I look forward to your confirmation of the cancellation.
Best regards,
Frequently Asked Questions
Holiday Extras annual travel insurance offers a 14-day cooling-off period from the date you receive your documents, allowing full cancellation with a refund if your trip hasn't started and no claims are made. After this period, you can still cancel at any time by contacting Holiday Extras, but refunds are typically not provided unless there are exceptional circumstances such as bereavement or significant medical changes. No refund is given once travel under the policy has commenced.
To cancel your Holiday Extras annual travel insurance subscription, you will need to log in to your account, which requires your password. If you do not remember your password, you can reset it by visiting the password reset page here: https://www.holidayextras.com/help-with-your-account.html. There is no readily available phone or unauthenticated chat option for cancellation, so having your password is necessary to access your booking and make changes such as cancellations.
- Illness or injury making it impossible to travel
- Death of a family member or close relative
- Travel disruption due to severe weather or natural disasters
- Government or employer mandates such as jury duty or military leave
- Quarantine requirements or COVID-19 related restrictions
- Changes in health status withdrawn by underwriters
- Cancellations due to force majeure events like pandemics
- Frustration over no cash refunds, only vouchers issued
- Administration charges deducted from refunds
- Poor customer service, lack of response to refund requests
- Unexpected changes in terms and conditions after purchase
Holiday Extras annual travel insurance allows cancellation at any time, but beware that it only offers a full refund within a 14-day cooling-off period after receiving your policy documents, provided the trip hasn't started and no claims have been made or are intended. After this period, you can still cancel anytime, but you will not receive any premium refund except in exceptional cases like bereavement. There are no lock-ins or early cancellation fees, but canceling ends your coverage immediately, and no claims can be made thereafter.
Before cancelling your Holiday Extras annual travel insurance, keep in mind that you have a 14-day cooling-off period from the date you receive your insurance documents during which you can cancel for a full refund, provided your trip hasn't started and you haven't made or planned any claims. Outside of this period, cancellation is possible but usually without a refund, unless in exceptional circumstances like bereavement or major medical changes. Cancelling the policy means losing all coverage including cancellation cover up to £5,000 and protection for multiple trips over 12 months. Additionally, once travel covered by the policy has started, you cannot get a refund or reinstate coverage. It's important to consider if you still need multi-trip protection or any extra cover benefits before cancelling.
- Name as shown on Policy Schedule
- Policy number
- Email address or contact details
- Details of the policy to be cancelled (annual travel insurance)
- Whether cancellation is within 14-day cooling-off period
- If applicable, booking reference or details found in your "Trips and Bookings" page
- Reason for cancellation (may be required for exceptions or exceptional circumstances)
- Claim number (if your query is about a claim)
We've actually written a step by step guide on how to get a refund from Holiday Extras annual travel insurance. Check it out!
The Easiest Way to Cancel Holiday Extras annual travel insurance
If you’re frustrated trying to cancel your subscription, membership, or bill from Holiday Extras annual travel insurance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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