Hostworld offers various web hosting services like cPanel Hosting, Cloud Hosting, WordPress Hosting, VPS, and more. They provide subscription plans, typically billed annually, with features like free domain registration, 24/7 support, and a 30-day money-back guarantee on some plans. You might see charges from Hostworld if you have a subscription for hosting your website or use their additional services like security tools or website builders. Their pricing is transparent without hidden costs, aiming to provide good value consistently.
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Cancelling a subscription with Hostworld requires submitting a written cancellation request through a form in the client area, which is straightforward but may take some time to locate and fill out. The process is moderately easy but involves separate cancellations for individual services and managing PayPal subscriptions separately, which adds some complexity.
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How to Cancel Hostworld: Step by Step
If you purchased through Hostworld:
- Log in to your Hostworld Client Area using your account credentials.
- Locate the cancellation form, which is typically found in the account management section.
- Complete the cancellation form for the service you wish to cancel.
- Submit the cancellation request.
- If you want a refund, raise a support ticket via the portal to request your refund separately.
- Keep an eye on your email for confirmation of your cancellation.
Tips & Tricks for Canceling Hostworld
- Contact the hostel directly: Hostels may be more flexible with cancellations than Hostworld itself.
- Use the excuse "I'm moving to another country where this service isn’t available" during cancellation to get instant cancellation without offers or hassle.
- Prepare to escalate: If Hostelworld won’t cancel, contact your credit card company to dispute the charge.
- Try cancelling online repeatedly: Some users succeeded after multiple attempts despite website loops or delays.
- Cancel just after booking: Immediate cancellation might save you from being charged the full amount.
- Be persistent with contact attempts: Emails and social media may be unresponsive; keep trying periodically over several days.
- Use firm language: Clearly state you want to cancel the subscription/membership immediately and will dispute charges if not honored.
- Check for non-refundable clauses: Be aware that many bookings are non-refundable; prevention by double-checking details before booking is critical.
- If bank won’t help, consider canceling the payment card: This can force a stop on future unauthorized bookings.
- Be wary of pending charges labeled "payable later": Often these do not convert to actual charges after cancellation.
Hostworld Customer Service Info
If you need assistance, here's how you can get in touch with Hostworld's support team.
Cancel Hostworld Script
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Dear Hostworld Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription, effective immediately. The reason for this cancellation is due to changing circumstances that have made it necessary for me to reduce my expenses. I have appreciated the quality of service provided during my time as a subscriber but need to discontinue my membership at this stage.
Please confirm the cancellation at your earliest convenience and let me know if there are any final steps I need to complete. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Hostworld allows you to choose your subscription term at sign-up with no contracts required, and you can cancel at any time by submitting a written cancellation request via their client area. If payment for renewal invoices is not received within 3 days after the due date, the service will be suspended, and after 5 days overdue, the account will be terminated; Hostworld makes efforts to contact clients before termination. Cancellation does not automatically stop other services, and refunds must be requested separately through a support ticket. PayPal subscriptions must be cancelled separately by the client.
To cancel your Hostworld subscription, you typically need to access your account, which requires your password. If you don't remember your password, you can reset it using the URL https://portal.hostworld.uk/index.php/password/reset by entering your registered email and following the instructions. There is no indication that Hostworld offers cancellation via phone or chat without authentication, so having your password or access to reset it is necessary to proceed with cancellation.
- Poor customer support or unresponsiveness to issues or queries.
- Technical problems or frequent downtime affecting service reliability.
- High or unexpected pricing compared to value received.
- Lack of necessary features or updates that meet changing customer needs.
- Better offers or pricing from competitor providers.
- Complicated cancellation or billing processes causing frustration.
- Payment failures or billing errors leading to unwanted charges.
- Switching needs such as moving to another platform or change in business requirements.
- Unmet expectations regarding service performance or delivery.
- Concerns about trustworthiness or security of the hosting provider.
Hostworld requires a written cancellation request submitted via a designated cancellation form for each service individually, meaning you must cancel each service (like domain and hosting) separately. Cancellation does not automatically trigger a refund; you must submit a separate refund request within 30 days of the initial purchase, and refunds may be subject to fees and discretion. Additionally, services renew automatically unless you provide written notice 5 days before renewal, and restoration after account termination is not guaranteed and can incur extra charges—these points highlight important potential hurdles to immediate and seamless cancellation.
Before cancelling your Hostworld subscription, membership, or bill, there are several important things to know. You must submit a written cancellation request through the client area using the designated cancellation form, and each service must be cancelled separately (e.g., domain and web hosting). Cancellation does not automatically trigger refunds; you need to submit a refund request via a support ticket. If payment is not made within 3 days after the renewal date, your service will be suspended, and after 5 days overdue, your account will be terminated with all data purged, and restoration—if possible—may incur an administrative charge. Also, PayPal subscriptions must be cancelled by you directly, as Hostworld will not cancel them on your behalf. Written notice to avoid automatic renewal must be given at least 5 days before the renewal date.
- Access to your Hostworld client account (login credentials to the portal)
- Service or subscription to be cancelled (specify each service, if you have multiple)
- Written cancellation request (submitted via the designated cancellation form in the client area)
- Support ticket (if a refund is required, submit a support ticket in addition to the cancellation request)
- Reason for cancellation (may be requested within the form or support ticket, though not always mandatory)
- Confirmation of service to be cancelled (ensure you identify the right service if you have more than one)
We've actually written a step by step guide on how to get a refund from Hostworld. Check it out!
The Easiest Way to Cancel Hostworld
If you’re frustrated trying to cancel your subscription, membership, or bill from Hostworld—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Hostworld?
Hostworld, Hostworld UK, Hostworld Hosting, Hostworld Web Services, Hostworld VPS, Hostworld Domains
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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