HotspotShield VPN offers a free plan and two paid subscription plans: Premium and Premium Family. The free plan has data limits and fewer features, while the Premium plans include unlimited data, faster speeds, access to many VPN locations, and additional protections like malware blocking and password manager access. Subscriptions can be billed monthly or annually, with annual billing offering discounts. You might see charges from HotspotShield if you subscribe to their VPN service for better privacy and streaming access on multiple devices.
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The cancellation process for Hotspot Shield VPN subscriptions is straightforward if you follow the proper steps for your platform (Google Play, Apple, or Hotspot Shield Dashboard). The instructions are well-documented, and cancellations typically involve a few simple steps through subscription settings or the user account dashboard, making it relatively easy for consumers.
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How to Cancel HotspotShield VPN - Wifi Proxy: Step by Step
If you purchased through Google Play:
- Open the Google Play app.
- Tap the profile icon at the top right.
- Tap Payments & subscriptions, then Subscriptions.
- Select the subscription to cancel.
- Tap Cancel subscription and follow the instructions.
If you purchased through Apple:
- Ensure you are signed in to the same Apple ID used for the subscription.
- For iOS: Launch Settings, tap your name, then Subscriptions, select Hotspot Shield, and tap Cancel Subscription.
- For Mac: Open the App Store, sign in, click View Information, scroll to Manage, and click Edit next to subscriptions, then click Cancel Subscription.
If you purchased through Hotspot Shield's website with a Credit Card or PayPal:
- Sign in to your Hotspot Shield account.
- Select Account info on the left side.
- Click Cancel in the membership section.
- Specify the reason for cancellation.

Tips & Tricks for Canceling HotspotShield VPN - Wifi Proxy
- Call your bank or credit card company to stop payments if the company delays or refuses cancellation.
- Cancel auto-renewal directly in the platform you subscribed from (Apple App Store, Google Play, or website subscription) to avoid being charged again.
- Be persistent and polite but firm with customer service agents; they often attempt retention scripts designed to keep you subscribed.
- Prepare for delays; cancellation can take unexpectedly long with repeated follow-ups often necessary.
- Request confirmation emails to keep proof of your cancellation request and date.
- Escalate if necessary by asking to speak to supervisors or raising disputes through payment providers like PayPal or credit card chargebacks.
- Use timing strategically—some users report canceling around renewal time to leverage company policy or processor delays.
- Avoid giving detailed VPN usage information when asking for refunds; some users report customer service prying into their activity as a tactic to deny refunds.
- If difficulties persist, cancel payments from the bank side as a last resort to prevent unwanted charges.
HotspotShield VPN - Wifi Proxy Customer Service Info
If you need assistance, here's how you can get in touch with HotspotShield VPN - Wifi Proxy's support team.
Cancel HotspotShield VPN - Wifi Proxy Script
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Hello,\n\nI am writing to request the cancellation of my Hotspot Shield VPN subscription. Due to recent changes in my personal circumstances, I no longer require this service.\n\nI appreciate your assistance in processing this cancellation. Please confirm when it has been completed.\n\nThank you for your help!\n\nBest regards,
Frequently Asked Questions
HotspotShield VPN subscription cancellation depends on the platform. For Google Play and Apple users, cancellation must be done through their respective app stores by stopping auto-renewal in the subscription settings. For payments made via credit card or PayPal, users must log in to their Hotspot Shield account dashboard, navigate to Account info, and select Cancel in the membership section; the subscription remains active until expiration, and cancellations do not automatically refund payments but support can be contacted for refund requests.
To cancel your HotspotShield VPN - Wifi Proxy subscription (flycricket.io), you need to sign in to your account first, which implies needing your password. There is no phone or unauthenticated chat support option that allows cancellation without account access. If you have forgotten your password, you can reset it at this link: https://app.hotspotshield.com/restore-password. Once signed in, you can cancel your subscription through your account dashboard.
- Data privacy concerns: Exposure of HotspotShield selling user data, violating VPN principles.
- Difficulty in canceling subscriptions: Cancellation option sometimes removed or hard to find, requiring emailing customer support.
- Continued charges after cancellation: Users experiencing charges even after cancellation and refund claims by support.
- Poor customer support: False claims of refunds and cancellations, slow or no resolution.
- Subscription auto-renewal issues: Charges made before subscription expiry without clear notice.
- Limited functionality for free users: Frequent ads, data caps, and forced upgrades to access more servers.
- Login and account issues: Difficulty logging in and not receiving promised premium access after payment.
- Refund delays and disputes: Need for third-party intervention (e.g., PayPal claims) to receive refunds.
- Performance concerns: Some users mention app speed and price as reasons for staying despite issues.
HotspotShield VPN allows cancellation of subscriptions at any time without early termination fees or lock-in contracts. However, uninstalling the app does not cancel the subscription; cancellation must be done through the platform of purchase (Google Play, Apple, or directly through Hotspot Shield). After cancellation, the subscription remains active until the end of the current billing period, and auto-renewal stops to prevent future charges. Refund eligibility depends on the plan and timing (e.g., a 45-day money-back guarantee may apply), but once canceled, the account reverts to a free basic plan without further charges. Be wary that cancellation is not automatic upon app removal and requires manual action to avoid being billed again.
Before cancelling your HotspotShield VPN subscription, know that you will lose access to all premium features, including unlimited data, access to over 115 server locations, streaming on Netflix, optimized gaming, and smart VPN with anti-malware protection. Your access will revert to the free plan, which supports only one device, comes with limited data usage and speeds, includes ads, and offers only a few server locations without Netflix streaming. Additionally, you will lose premium customer support with 24/7 live chat and revert to support center assistance only. If you decide to cancel, there's a 45-day money-back guarantee for a full refund after purchase.
- Email address associated with your Hotspot Shield account
- Account password to sign in to the Hotspot Shield dashboard (if canceling through website)
- Order purchase number or transaction ID (typically required when requesting refunds)
- Apple ID credentials (for cancellation via iOS or Mac App Store)
- Google account credentials (for cancellation via Google Play)
- Reason for cancellation (often prompted, especially if selecting "Other reason")
- Payment method details (sometimes helpful for verification or refund support)
- Access to device Settings (if canceling on iOS/Android)
- Proof of purchase or receipt (may be requested for refund inquiries via support channels)
- Contact method for support (such as chat or email, required if requesting refunds or further assistance)
We've actually written a step by step guide on how to get a refund from HotspotShield VPN - Wifi Proxy. Check it out!
The Easiest Way to Cancel HotspotShield VPN - Wifi Proxy
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.