Inito Health offers a smart fertility tracking system that measures important hormone levels using a test strip and your iPhone camera. They provide personalized predictions of your fertile days and confirm ovulation with hormone data displayed right in their app. For convenience, they offer subscriptions for automatic reordering of test strips, so you can keep tracking without worrying about running out. These subscriptions are billed automatically until you cancel, which you can do through their app or by emailing support.
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The cancellation process requires either emailing support or using the mobile app if the feature is available, which adds a moderate level of difficulty compared to instant online cancellation. The subscription cannot be canceled for an already processed shipment, further complicating timing and potentially causing delays.
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minutes to cancel a Inito Health services subscription.
How to Cancel Inito Health services: Step by Step
If you purchased through Inito.com:
- Log in to your Inito account on the website.
- Navigate to your Account Settings.
- Find the section labeled Subscriptions or Manage Subscriptions.
- Select the subscription you wish to cancel.
- Look for an option to Cancel Subscription and click it.
- Follow any on-screen prompts to confirm the cancellation.
- If you cannot cancel online, send an email to help@inito.com requesting cancellation.
If you purchased through the Inito Mobile App:
- Open the Inito Mobile App on your device.
- Log in to your account.
- Go to Account Settings.
- Tap on Subscriptions.
- Select the subscription you want to cancel.
- Choose the option to Cancel Subscription.
- Confirm the cancellation when prompted.
Tips & Tricks for Canceling Inito Health services
- Use the Inito app: Navigate to the "Shop" section, select "subscriptions" at the top right, dismiss any error message, then input your email to receive a passwordless magic link.
- Use the magic link sent to your email: Click it, then scroll all the way to the bottom of the subscription management page to find and select "Not satisfied? Cancel Subscription."
- Avoid giving reasons for cancellation: Simply state you want to cancel without explanation to prevent offers or delay tactics.
- Be firm and concise: Use a firm “I want to cancel” statement to avoid drawn-out conversations or upselling attempts.
- Prepare for glitches: The app might show errors; dismiss them and continue with the cancellation steps.
- Escalate if needed: If initial attempts fail, consider escalating by sending a firm email or contacting customer service multiple times.
- Timing matters: Cancel just before a new billing cycle to avoid being charged for the next period.
- Keep evidence: Save cancellation confirmation emails or screenshots of cancellation pages for potential disputes.
Inito Health services Customer Service Info
If you need assistance, here's how you can get in touch with Inito Health services's support team.
Cancel Inito Health services Script
Script
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Dear Inito Health Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I find that I no longer need the service and would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your help!
Best regards,
Frequently Asked Questions
Inito Health's subscription policy states that subscriptions include recurring charges that will continue until the customer terminates the subscription. Cancellations or modifications must be made before the next shipment is processed, either by emailing help@inito.com or via the Inito mobile app if available. Subscription cancellations will be applied to the next order not yet processed, and promotional pricing ends when the promotional period expires, renewing at the full price thereafter.
You do not need your password to cancel your subscription with Inito Health. According to user experience shared on Reddit, you can go to the app, navigate to Shop, then Subscriptions, and when you proceed, you'll be prompted to enter your email to get a password-less cancellation link sent to your inbox. After clicking the link in your email, you can cancel your subscription without needing to enter a password. If you do need to reset your password for other reasons, Inito Health's password reset URL can typically be found on their login page, often linked as a 'Forgot password?' option.
- Inaccuracy of product testing results leading to unreliable and imprecise outcomes.
- Poor or unresponsive customer service with delayed or no replies to inquiries and complaints.
- Shipping delays and poor tracking causing frustration and lack of timely delivery.
- Product damage on arrival, such as tubes being busted open.
- Lack of an effective return policy, complicating refunds or exchanges.
- Incomplete deliveries, where customers do not receive all ordered items.
- Difficulty in communication with support, including unclear phone support and repeated excuses.
Inito Health subscriptions cannot be cancelled or modified for an upcoming shipment once it has been processed, meaning you must cancel ahead of the next shipment processing to avoid being charged for that cycle. Cancellation requests can be made via email or possibly through their mobile app if available, but there is no mention of lock-in contracts or early cancellation fees. However, if you subscribed under a promotional discounted price, the subscription will renew at the full price once that period ends, which can be a cost consideration to be aware of.
Before cancelling your Inito Health subscription or membership, know that you must cancel prior to the processing of an upcoming shipment to avoid being charged for that order. Cancellation can be done by emailing help@inito.com or via the Inito mobile app if the feature is available. Once cancelled, you will lose access to the Inito services and any data stored in your account. Also, if your subscription included a promotional discount, cancellation means future renewals will be charged at the full price if you re-subscribe. Additionally, Inito is not obligated to return any of your information upon cancellation or termination of service.
- Name associated with the account or subscription
- Email address used for the subscription or Inito account
- Residence address (in specific opt-out or dispute circumstances)
- Order or subscription ID (if available/applicable)
- Reason for cancellation or clear statement indicating the intent to cancel
- Requestor identity verification details (if necessary)
- Any outstanding invoices or payment method details for final billing, if required
- Submission through email (help@inito.com) or the Inito mobile app
We've actually written a step by step guide on how to get a refund from Inito Health services. Check it out!
The Easiest Way to Cancel Inito Health services
If you’re frustrated trying to cancel your subscription, membership, or bill from Inito Health services—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Inito Health services?
Inito Health, Inito Fertility, Inito Health Services, Inito Labs, Inito Diagnostics, Inito Testing, Inito Digital Health
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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