USLI offers insurance policies where you can manage your payments easily online by creating an account. They provide flexible payment options like paying your premium in full or spreading it out in installments, with a small fee for additional installment payments. You can also set up automatic payments or pay by phone using major credit cards or debit cards. If you're getting billed by them, it's likely for your insurance premium, and you can contact them anytime for payment help or to make changes.
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Cancellation requires contacting the local agent listed on the invoice or website, which is straightforward but involves an additional step of finding and reaching out to the agent rather than direct online cancellation.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a Insurance Policy subscription.
How to Cancel Insurance Policy: Step by Step
If you purchased through USLI directly:
- Locate your invoice to find your local agent's contact information.
- Contact your local agent to request cancellation of your membership or subscription.
- If you have trouble finding your agent, visit the Policyholder Services page on the USLI website for assistance.
- Confirm cancellation with your agent via email or phone to ensure it has been processed.

Tips & Tricks for Canceling Insurance Policy
- Don't directly say you want to cancel to automated systems as it often leads to delays or hang-ups; instead, keep the conversation focused on policy changes or coverage adjustments.
- Stay calm and polite throughout the process; agents are often bound by retention rules and metrics.
- Use language like "I'd rather not say, I'd like to just continue with cancelling my policy" to avoid engaging in retention pitches.
- Request politely for escalation with phrases such as "I know your job requires you to do this, but could you please pass me along to a supervisor?"
- Be prepared for questions about new coverage, but know you can refuse to answer while repeating your cancellation request firmly and politely.
- If calls get disconnected, try calling back and avoid frustration, as some companies make cancellations difficult on purpose.
- Ask for backdated cancellation to the date you stopped using the insured item to potentially receive prorated refunds.
- Time the cancellation to be effective the exact day your new policy starts to avoid lapse of coverage and unwanted charges.
- Send written cancellation requests via certified mail in addition to calls when possible to have proof and a formal record.
- If phone cancellations fail, consider contacting your bank to stop payments, but be aware of risks or debt that might arise.
- Escalate to insurance regulators if the company refuses to process your cancellation properly after following these steps.
Insurance Policy Customer Service Info
If you need assistance, here's how you can get in touch with Insurance Policy's support team.
Cancel Insurance Policy Script
Script

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Dear USLI Customer Service,
I am writing to formally request the cancellation of my insurance policy with your company, effective immediately. The reason for my request is that I have decided to switch providers to better meet my current needs.
Please confirm the cancellation of my subscription and any further actions I may need to take.
Thank you for your assistance.
Frequently Asked Questions
Insurance Policy (usli.com) cancellation policy requires you to contact your local agent to request cancellation. Your local agent's contact information is available on your invoice and several screens on their website, including Insurance Coverage and Billing & Payment Activity. This makes the cancellation process straightforward but agent-dependent for action.
To cancel your insurance policy with USLI (usli.com), it appears you primarily need to contact them via phone support. They provide billing and policy assistance through these numbers: 1-866-632-2003 (USA) and 1-866-539-2150 (Canada). There is no clear indication that a password is needed to cancel your subscription over the phone. However, if you need to reset your password for online access, you can do so here: https://secure.usli.com/ResetPassword. It's best to call their support directly to cancel your policy smoothly.
- Mergers or going out of business leading to no need for coverage.
- Switching insurance companies to find better rates or deals.
- Relocation to a new residence or business location necessitating cancellation.
- Selling property or vehicles covered by the insurance.
- Rate hikes or premium increases causing customers to seek more affordable options.
- Removing coverage types such as dropping collision coverage.
- Decreasing policy limits or changing policy terms.
- Personal or business operational changes like downsizing or closing a business.
- Dissatisfaction with customer service or communication.
- Dissatisfaction with coverage or costs of the insurance policy.
- Insurance company cancellations due to non-payment or frequent claims.
- Lack of need for coverage anymore or policy no longer required by lenders or regulations.
- During free-look period, canceling due to dissatisfaction with terms and conditions.
To cancel a policy with USLI, you must contact your local agent as there is no direct online cancellation. While cancellation is possible, be aware that there may be small installment fees (generally $5 or less) applied to each installment after the first. There are no explicit early cancellation fees stated publicly, but policies likely have terms that require precise communication with the agent. Always check your specific contract for exact terms.
Before cancelling your insurance policy with USLI, it is important to contact your local agent as cancellation requests are handled through them. Upon cancellation, you will lose access to all insurance coverage, policyholder services, and claims benefits associated with your policy. This means you will no longer have protection for events covered by the policy and will lose access to any free or discounted resources available to active policyholders. Make sure to review your policy documents and confirm outstanding claims or billing matters before proceeding with cancellation to avoid any unexpected issues.
- Policy number
- Name of the policyholder (as it appears on the policy)
- Current contact information (phone number or email)
- Reason for cancellation (may be requested by agent)
- Effective date for cancellation
- Identification of your local agent (agent contact details may be needed)
- Copy of your invoice or policy document (to identify account and agent, if required)
- Method to verify identity (may require confirmation via phone or email)
We've actually written a step by step guide on how to get a refund from Insurance Policy. Check it out!
The Easiest Way to Cancel Insurance Policy
If you’re frustrated trying to cancel your subscription, membership, or bill from Insurance Policy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Insurance Policy?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.