Interval Gold is a membership program offered by Interval International that gives you extra benefits when you vacation. With it, you get discounts on hotels, dining, and leisure activities, plus perks like $25 off Getaways, ShortStay exchanges, and a free first-year Hertz car rental membership. You also get access to a 24/7 VIP concierge service and emergency travel assistance. Basically, if you see charges from Interval Gold, it's for these extra travel perks tied to your regular Interval vacation membership.
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Cancellation requires action within a strict 3-day window after membership enrollment, and must be done via phone, mail, or telegram with signed and dated written notice, which is somewhat inconvenient and restrictive for consumers.
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3 days
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minutes to cancel a Interval Gold subscription.
How to Cancel Interval Gold: Step by Step
If you purchased through Credit Card:
- Log in to your Interval International account.
- Navigate to the "Account" section.
- Select the option for "Manage Subscriptions" or similar.
- Locate the subscription you wish to cancel.
- Click on the "Cancel Subscription" button next to the relevant subscription.
- Follow any prompts to confirm the cancellation. You should receive a confirmation email once completed.
If you purchased through Phone:
- Call Interval International at 800-843-8843 (U.S. and Canada) or 305-666-1884 (outside toll-free limits).
- Request to cancel your membership from the customer service representative.
- Provide any necessary information such as your membership details or account number.
- Ask for a confirmation of cancellation once completed.
If you purchased by Mail:
- Prepare a written notice stating your desire to cancel your membership.
- Address the notice to: Interval International, Inc., 6262 Sunset Drive, PH, Miami, Florida 33143, ATTN: Interval Customer Service Dept.
- Mail the notice before midnight of the third business day following your membership enrollment.
- For proof, it is recommended to send the notice by certified mail, return receipt requested.
- Keep a photocopy of the cancellation notice for your records.
Tips & Tricks for Canceling Interval Gold
- Start the cancellation process early, at least 60 days before your next billing or check-in date to maximize your options.
- Use the 24-hour grace period immediately after confirming an exchange to cancel with a full refund of fees or points.
- Be persistent and escalate—call multiple times, ask to speak to supervisors or managers if initial agents refuse to process cancellation.
- Request a replacement week or accommodations certificate to hold value for future exchanges if outright refunds are denied.
- Use clear, firm language like "I want to cancel and not be charged further" and reference your membership details.
- Do not accept non-refundable options without exploring alternatives like rebooking or certificates that preserve your credit.
- Document all interactions and keep records of names, dates, and confirmation numbers for follow-up.
- Watch for policy updates especially if there are external events like COVID-19 affecting cancellations.
- Consider letting membership lapse if cancellation fees are prohibitive, and avoid renewing.
- Leverage timing of payments by trying to cancel just before a scheduled renewal billing to prevent automatic charges.
- Be aware that getaways are generally non-refundable—focus on alternative solutions rather than refunds.
- Remain calm but assertive throughout calls or emails to increase your chances of success.
Interval Gold Customer Service Info
If you need assistance, here's how you can get in touch with Interval Gold's support team.
Cancel Interval Gold Script
Script
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Dear Interval Gold Customer Service,
I hope this message finds you well. I am writing to formally request the cancellation of my Interval Gold membership. Due to changes in my personal circumstances, I am unable to utilize the services offered and believe it is in my best interest to discontinue my membership at this time.
I appreciate your assistance in processing this cancellation. Please confirm the cancellation and any final steps I may need to complete.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Interval Gold membership cancellation policy states that upon cancellation, your week will not be returned, and if you own points, refunds are based on your membership’s specific cancellation policy window. Exchange fees are refundable only if the exchange cannot be confirmed or if cancellation is received before confirmation. Membership cancellation due to unacceptable changes to terms requires notifying Interval, and some state-specific statutory rescission rights may apply. Hotel exchange reservations at Interval sourced resorts are final and nonrefundable.
To cancel your Interval Gold subscription, you generally need to notify Interval of your cancellation, which can be done by calling their phone support or emailing their membership department. Phone support is available, and no explicit mention of needing your password to cancel was found, suggesting you may not need your password for phone cancellations. However, if you do require your password for any account access, you can reset it at this URL: https://intervalworld.com/web/my/account/forgotSignInInfo. For cancellation or clarification, you can call 800.828.8200 or email customerservice@intervalintl.com for assistance.
- Frequent and annoying phone calls from Interval International that members want to stop.
- Unauthorized use of membership by others without permission.
- Membership benefits do not provide significant value; not worth the cost.
- Difficulty reaching customer service; multiple phone numbers tried with no connection.
- Unexpected additional fees charged, such as $79 for early check-in, seen as money grabs.
- Long hold times and poor issue resolution; members lose money without satisfactory service.
- Inability to get desired vacations even when booking far in advance, possibly due to overselling or lack of available resorts.
- Exchange process unfair and expensive, especially for American members sent to foreign resorts.
- Customer service offices closed on weekends, causing frustration when assistance is needed.
- Discrepancies and overcharging compared to advertised prices; refusals to explain or allow supervisor access.
- Assigned exchange resorts often in poor condition and not livable.
- Poor customer service overall, perceived fraudulent promises, disappointing value for money, dissatisfaction with exchange, refund, and cancellation policies.
Interval Gold membership has several tricky points to be aware of when canceling. Membership fees are refundable on a pro-rata basis only if the membership card is returned, but upgrades to Platinum status are nonrefundable. If you cancel an exchange, you only get a partial refund of points depending on how far in advance you cancel, with fees paid to Interval retained, and hotel reservations made through Interval resorts are nonrefundable. Additionally, if you become ineligible or blocked, your membership is canceled with no refund. So, while you can cancel, there are lock-ins with partial refunds, retained fees, and stringent conditions that can be painful.
Before cancelling your Interval Gold subscription, it is important to know that once you relinquish your Home Resort week, it immediately becomes available to Interval and will not be returned to you. If you own points, they will only be refunded according to the specific cancellation policy applicable to your membership. Exchange fees are refundable only if an exchange cannot be confirmed or is cancelled prior to confirmation. Additionally, hotel exchange reservations made through Interval sourced resorts are final and nonrefundable, and if you are not in good standing, you may owe the full amount or cancellation penalty for hotel exchanges. Be aware that Interval may modify terms and continuing participation after changes implies acceptance; if you find modifications unacceptable, cancellation is your only option. Also, becoming a Blocked Party results in membership cancellation with no refund of monies paid. These considerations are important to avoid unexpected losses upon cancellation.
- Full name of the account holder
- Membership details (such as account number or membership ID)
- Contract number (if applicable)
- Personal identification (such as DOB, address, or other verifying info)
- Formal written request specifying your intent to cancel (signed and dated)
- Return of membership card(s) (if received, required for refund)
- Contact information (phone number and/or email address for confirmation)
- Proof of payment or purchase date (for rescission periods or refunds, if required)
- Confirmation of cancellation (request confirmation email or letter after submitting request)
We've actually written a step by step guide on how to get a refund from Interval Gold. Check it out!
The Easiest Way to Cancel Interval Gold
If you’re frustrated trying to cancel your subscription, membership, or bill from Interval Gold—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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INTERVAL GOLD, Interval Gold Membership, IntervalGold, Interval World
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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