JoinFreeDelivery is a membership service that offers a 7-day free trial and then charges $25 per month. The service helps you save money by giving you cash-back rebates on delivery and service fees from popular food and grocery delivery services like DoorDash, Grubhub, Uber Eats, and more—up to $100 a month. It also offers rebates on memberships from stores like Amazon Prime, Walmart+, and Costco, plus money back on shipping and tickets for movies and events. If you see a charge from joinfreedelivery.com, it's likely for the monthly membership subscription, which you can cancel anytime on their website.
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The cancellation process requires contacting customer service or using a messaging option with specific wording, and confirmation can take up to 24 hours. User reports indicate some difficulty due to potential unauthorized charges and the need to dispute them, making the process somewhat cumbersome but not impossible.
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How to Cancel joinfreedelivery: Step by Step
If you purchased through joinfreedelivery.com:
- Visit the joinfreedelivery.com homepage.
- Scroll to the bottom of the page and click on the "Contact Us" link.
- Select the option to cancel your subscription.
- You can either:
- Chat with Customer Service for immediate assistance.
- Email support@joinfreedelivery.com for cancellation requests if you prefer written communication.
- Provide your account details and request cancellation clearly in your message.
- Follow up if you do not receive a confirmation of your cancellation within a few days.
Tips & Tricks for Canceling joinfreedelivery
- Immediately monitor your bank or card statements for unknown charges to spot the subscription early.
- Contact the company directly via email or online chat to request cancellation and a refund.
- Use strong language threatening legal action or disputes if the company is uncooperative; this has prompted cancellations and refunds.
- Block the merchant's charges directly through your bank or card provider to prevent further billing.
- Consider canceling and replacing your credit or debit card if charges persist after cancellation attempts.
- Watch out for pop-up offers during checkout that enroll you into a 7-day free trial followed by monthly charges unless cancelled.
- Keep records of all communications while requesting cancellation and refunds for leverage if escalation is necessary.
- Escalate by reporting the company to consumer protection agencies or your bank if cancellation and refund attempts fail.
- Act quickly as some users noticed charges recurring monthly ($19-$25) if unattended.
joinfreedelivery Customer Service Info
If you need assistance, here's how you can get in touch with joinfreedelivery's support team.
Cancel joinfreedelivery Script
Script
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Dear Join Free Delivery Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that the service does not align with my current needs and, after careful consideration, I believe it is best to discontinue my membership at this time.
I would appreciate your assistance in processing this cancellation and ensuring that no further charges are made to my account. Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
JoinFreeDelivery allows you to cancel your subscription anytime to avoid future charges. Cancellation can be done through the membership tab on your account on their website or mobile app prior to your next billing period, or by emailing their support at support@joinfreedelivery.com.
To cancel your subscription at joinfreedelivery.com, you do need to log in to your account, which requires your password. If you have forgotten your password, you can reset it at this URL: https://www.joinfreedelivery.com/forgot-password. There does not appear to be an option to cancel without logging in or using a password, although you can also contact customer support via email or chat for assistance. So, having your password or resetting it is generally necessary to efficiently manage your subscription cancellation.
- Unexpected charges on credit cards that customers did not authorize.
- Difficulty canceling the service after subscription.
- Poor customer service and unhelpful support when requesting assistance or refunds.
- Charges related to subscription fees such as monthly or annual fees.
- Refunds requested due to unauthorized or incorrect charges.
- Requests for refunds when customers were not aware of ongoing charges or did not understand the billing.
- Refund requests made because customers want to dispute charges before contacting their bank.
- Refunds due to errors or misunderstandings about billing terms.
JoinFreeDelivery offers a 3-day free trial, but if you do not cancel before the end of the trial, your payment method will be charged $25 monthly automatically. You can cancel at any time, but you must do so before the trial ends to avoid being charged. There are no explicit lock-ins or early cancellation fees mentioned, but the automatic renewal means if you miss the cancellation window before the trial expires, you will be billed monthly until you cancel.
Before cancelling your JoinFreeDelivery subscription, know that you will lose access to all the exclusive delivery service features and benefits provided under the membership. This includes the convenience of free delivery offers that are part of your subscription plan. It's important to cancel before the end of any free trial period to avoid being charged the monthly membership fee. Cancellation can be done through their website or by contacting customer support via email.
- Full Name associated with the account
- Email address used for the subscription
- Account login information (username, if separate from email)
- Order details (invoice number, order reference, etc.)
- Payment information related to the charge (last 4 digits of payment card, payment method)
- Date of the most recent charge
- Amount of the most recent charge
- Reason for cancellation (optional, but may help with request processing)
- Clear statement requesting cancellation
- Request for a refund (if applicable)
We've actually written a step by step guide on how to get a refund from joinfreedelivery. Check it out!
The Easiest Way to Cancel joinfreedelivery
If you’re frustrated trying to cancel your subscription, membership, or bill from joinfreedelivery—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to joinfreedelivery?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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