The Keto Diet App at myketo.care helps you with a custom weight loss plan, offers over 4000 low-carb and keto recipes, and gives you support from health experts and certified diet coaches. You can track your meals easily with their macros calculator and tools like a barcode scanner. They have subscriptions that include daily keto inspiration, video recipes, and Q&A sessions with keto coaches. You might be billed for a subscription or for personal coaching services if you choose extra help from a health coach.
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Canceling the Keto Diet App subscription is relatively straightforward if the user remembers their login details and uses the Profile tab to manage subscriptions. Some complexity arises if the user forgets their password or where the subscription was purchased, but support options are available to assist.
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How to Cancel Keto Diet App: Step by Step
If you purchased through the Keto Diet App directly:
- Open the Keto Diet App on your device.
- Go to the Profile tab.
- Scroll down to the Purchases section.
- Click on Manage Subscriptions.
- Follow the provided instructions to cancel your subscription.
- If you cannot log into the app, visit the app's website, enter your credentials, and select 'Cancel Subscription'. If needed, click 'Forgot your password?' to reset it.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap on Keto Diet App.
- Tap on Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- On your Android device, open the Google Play Store.
- Tap the profile icon at the top right.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Select Keto Diet App.
- Tap Cancel Subscription and follow the instructions.
If you purchased through email request:
- Compose an email to support@myketo.care.
- In the subject line, write Request to Cancel Subscription.
- Include your account details and request cancellation.
- Send the email and wait for a confirmation from customer support.
Tips & Tricks for Canceling Keto Diet App
- Cancel during or immediately after the trial period to avoid unexpected charges.
- Use the app's settings menu: Click the user icon, go to 'Settings' > 'Subscription', then select 'Cancel Subscription' at the bottom.
- Cancel through device subscription management: If the app doesn't show a cancel option, use the phone's app store subscription management (Apple App Store or Google Play Store) to cancel the subscription directly.
- Remove payment methods won't stop subscription: Deleting card information doesn't cancel the subscription; it needs to be canceled through subscription settings.
- Contact app developer or support directly if cancellations options are missing or unclear in the app or app store.
- Be firm and clear if contacting support: Explicitly state that you want to cancel and not renew; retain screenshots or email confirmations.
- Check subscription status regularly to ensure cancellation has taken effect and no further charges occur.
- Be aware that subscription may continue till the end of the billing period after cancellation, do not expect immediate service termination.
- Use careful timing: Cancel at least 24 hours before the renewal date to prevent automatic charges.
- Escalate by reporting issues to your app store support (Apple/Google) if app developer is uncooperative or if subscription cannot be canceled through normal means.
Keto Diet App Customer Service Info
If you need assistance, here's how you can get in touch with Keto Diet App's support team.
Cancel Keto Diet App Script
Script
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Dear Keto Diet App Team,
I hope this message finds you well. I would like to request the cancellation of my subscription to the Keto Diet App. I have decided to discontinue my use of the app due to personal reasons.
Please confirm the cancellation of my subscription and let me know if you need any further information from my end.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
The Keto Diet App (myketo.care) allows you to cancel your subscription anytime by requesting cancellation via support@myketo.care or through the app; simply deleting the app does not cancel the subscription. Refunds for purchases made directly on the website require contacting support within 30 days, having followed the program for at least 14 consecutive days, and not achieving visible results; refunds, if approved, are processed within 14 days. For subscriptions via Apple, refunds must be requested through Apple, typically honored within 30 days at their discretion. Refunds are not given for personal or financial reasons unrelated to the service results.
To cancel your subscription for the Keto Diet App (myketo.care), you do need your password to log into the app and perform the cancellation. If you are unable to log in because you forgot your password, you can reset it by clicking on the 'Forgot your password?' link within the app's login page. This process will allow you to regain access and cancel your subscription. There is no mention of phone support or unauthenticated chat support to cancel without the password.
- Did not like the product or it did not meet expectations
- Unexpected charges leading to financial concerns
- Trial period converting into paid subscription without clear consent
- Automatic subscription renewals causing unplanned payments
- Difficulty in canceling subscription properly (e.g., deleting app does not cancel subscription)
- Lack of visible results after using the program for the required time
- Personal reasons unrelated to the product or service itself
The Keto Diet App (myketo.care) allows you to cancel your subscription at any time by contacting support or through the app, but be aware that deleting the app or your account does not automatically cancel the subscription. There are no explicit contracts, lock-ins, or early-cancellation fees, but refunds are generally not provided except under specific conditions or where required by law, and subscriptions purchased through app stores follow the respective app store refund policies. Automatic renewal is standard unless you cancel before the renewal date, so it is important to actively cancel to avoid being charged for the next period.
Before cancelling your subscription to the Keto Diet App (myketo.care), it's important to know that you can cancel anytime by contacting support or through the app, but simply deleting the app or your account does not cancel the subscription. Upon cancellation, you will lose access to all premium features and content tied to the subscription. Refunds are only eligible if you meet specific criteria such as requesting within 30 days and having followed the program for at least 14 consecutive days; personal or financial reasons generally do not qualify for refunds. If you subscribed through an app store like Apple, refunds are managed through that provider and cancellation must also be handled there.
- Email address used to subscribe or your User ID from the app (required if contacting support).
- Login and password for your myketo.care account (for cancellations via website or Android app).
- For iOS, cancel directly via Apple’s support page or your Apple ID subscriptions.
- Request cancellation either through the app, by email to support@myketo.care, or via your account on their website.
- Understand that deleting the app or your account does not cancel your subscription; you must perform an active cancellation.
We've actually written a step by step guide on how to get a refund from Keto Diet App. Check it out!
The Easiest Way to Cancel Keto Diet App
If you’re frustrated trying to cancel your subscription, membership, or bill from Keto Diet App—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Keto Diet App?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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