All Points Broadband offers high-speed internet services mainly through fiber and fixed wireless connections, designed especially for rural communities. They provide fiber internet plans starting at $59.99 per month, which include unlimited data and managed Wi-Fi with 24/7 support. They also offer home phone service for $19.99 per month when added to an internet plan, featuring unlimited U.S. and Canada calling and several convenient features like call forwarding and voicemail via email. While they provide fast and reliable internet ideal for streaming TV, the streaming services themselves need to be subscribed to separately by the consumer through providers like Netflix or Hulu.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancelling Kings Dominion subscription involves calling customer service which is not difficult but requires direct contact and some waiting time. It is a standard cancellation process with clear guidance available online.
Estimated Time
On average, it takes
15 minutes
00
00
minutes to cancel a Kings Dominion, All Points Broadband subscription.
How to Cancel Kings Dominion, All Points Broadband: Step by Step
If you purchased through All Points Broadband:
- Log in to your account on allpointsbroadband.com.
- Navigate to the "Billing" section of your account.
- Look for your current subscription details.
- Select the option to manage subscription.
- Click on "Cancel Subscription".
- Follow the prompts to confirm the cancellation.
- If you encounter issues, use the support page to contact customer service for assistance.
Tips & Tricks for Canceling Kings Dominion, All Points Broadband
- Use invalid payment method: Change payment info to an invalid card to cause payment decline and effectively pause the subscription without penalties (Kings Dominion tip from users).
- State moving abroad: When canceling, claim you are moving to another country where the service is not available to get instant cancellation without hassle.
- Expect retention offers: Be prepared for calls or messages offering discounts, pauses, or freebies; use these offers only if beneficial, otherwise stay firm on cancellation.
- Cancel at strategic times: Try canceling at the end of a billing cycle to avoid unexpected charges and to minimize service overlap.
- Be polite but firm: Use polite language but maintain a firm stance on canceling to reduce pushback from customer service.
- Escalate if necessary: If frontline staff resist cancellation, ask politely to escalate the call or issue to a supervisor or retention specialist.
- Document communication: Keep records of dates, times, the representatives' names, and cancellation confirmations in case of disputes.
- Use online chat or email: Sometimes cancelling through chat or email can be easier and gives you written proof of cancellation requests.
- Avoid last-minute payments: For payment plans, avoid paying just before canceling to prevent lock-in or account flags.
- Try gentle pressure tactics: Mention considering chargeback or complaint filings if cancellation is unfairly blocked (used cautiously).
Kings Dominion, All Points Broadband Customer Service Info
If you need assistance, here's how you can get in touch with Kings Dominion, All Points Broadband's support team.
Cancel Kings Dominion, All Points Broadband Script
Script
Copy
Dear Kings Dominion and All Points Broadband,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with both Kings Dominion and All Points Broadband.
Due to some recent changes in my financial situation, I need to cut back on expenses, and both of these services are no longer within my budget.
I appreciate the services provided thus far and hope to return in the future when my circumstances allow. Please confirm the cancellation of my subscription at your earliest convenience.
Thank you for your assistance.
Frequently Asked Questions
All Points Broadband allows you to terminate your service at any time by following their cancellation procedures or calling customer service, but requests made less than ten days before your billing cycle will take effect at the cycle's end. Upon cancellation, you must pay any outstanding balance and possibly an Early Termination Fee, return any equipment or pay an Equipment Non-Return Fee. No refunds are given for fees already paid, and the provider is not responsible for data stored on its servers.
To cancel your Kings Dominion subscription, you do need your account password to access your account and proceed with cancellation. If you've forgotten your password, you can reset it here: https://www.kingsdominion.com/profile/forgot-password. For All Points Broadband, there isn't clear information indicating you need a password for cancellation if you contact their support. They offer phone support at 1-888-217-7827, where you can likely handle cancellation assistance without needing a password upfront. So, Kings Dominion requires a password for cancellation, while All Points Broadband cancellation can be initiated via phone support without necessarily needing your password.
- Kings Dominion cancellation/refund reasons:
- Park closures due to weather events like hurricanes without rescheduling or refunds.
- Issues with payment plans where purchased add-ons (e.g., meal plans) were not properly applied.
- Refund delays or failure to issue refunds for tickets bought for incorrect dates despite promises.
- All Points Broadband cancellation/refund reasons:
- Service speeds consistently not meeting promised download/upload rates.
- Frequent service outages with no billing adjustments or refunds for downtime.
- Poor customer support and communication regarding service issues.
- Unexpected and disputed early termination fees charged without customer approval.
- Equipment issues contributing to service dissatisfaction.
Kings Dominion season passes are non-refundable and non-cancellable once purchased, effectively binding you to the contract with no refunds or exchanges. You should be aware that if you misuse the pass or break terms, it can be revoked without refund. All Points Broadband allows cancellation but requires following specific cancellation procedures, including potential verification steps, and requests made after the 10th day before your billing cycle take effect the following month. Notably, All Points Broadband may charge an early termination fee if you cancel before your contract expires, and there are no refunds on fees already paid upon disconnection.
Before canceling your Kings Dominion season pass, know that the pass is non-refundable and non-transferable, and you will lose access to all park benefits including admission which excludes special events like Tricks & Treats, Halloween Haunt, and WinterFest. If you lose your pass ID card, it can be replaced only at the park of issue for a non-refundable fee. No refunds are offered due to park closures or capacity limits as per government orders.
For All Points Broadband, cancelling your service may incur an early termination fee if done before your contract expires. Upon cancellation, you must return any provider equipment or pay a non-return fee. You will lose access to internet service, email hosting, online account management, and any optional IT support. No refunds will be given for suspended or terminated accounts, and the provider is not responsible for stored data or reconfiguring your equipment post-cancellation.
- Account holder name (first and last name)
- Email address associated with the account or order
- Phone number on file
- Mailing address for the account
- Ticket or membership type (e.g., Season Pass)
- Order/ticket number connected with the subscription or pass
- Date of visit or purchase (if applicable)
- Description or reason for cancellation (brief explanation may be required in form)
- Contact Guest Services via phone (804-876-5000), online form, or mail for Kings Dominion
- For All Points Broadband:
- Call Sales and Billing at 888-217-7827 (Mon–Fri 9AM–5PM)
- Account information (name, contact details, account number)
- Written confirmation of cancellation if requested
- Return all provider equipment to avoid non-return fees
- Be prepared to pay outstanding balances or Early Termination Fees if cancelling during contract term
We've actually written a step by step guide on how to get a refund from Kings Dominion, All Points Broadband. Check it out!
The Easiest Way to Cancel Kings Dominion, All Points Broadband
If you’re frustrated trying to cancel your subscription, membership, or bill from Kings Dominion, All Points Broadband—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Kings Dominion, All Points Broadband?
KINGSDOMINION, ALLPOINTSBROADBAND, ALLPOINTS BROADBAND, APSBROADBAND, KD VIP SERVICES, KINGS DOMINION ENTRY, AP BROADBAND, KDOM, KINGSDOM, APBILLING, ALL POINTS BROADBAND
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
