Kradle at kradlemypet.com offers natural, CBD-infused wellness products for pets like dogs and cats, including calming chews, dental treats, and skin & allergy support. They have a "Subscribe & Save!" program where you can get your favorite products automatically delivered on a schedule, saving money on every order with bigger discounts for each refill. You can easily customize, pause, or cancel your subscription whenever you want, so you'll never run out of the pet products your furry friend needs. Basically, if you see a charge from Kradle, it's likely from an easy, regular delivery of pet wellness products you signed up for.
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The cancellation process for Kradle subscriptions is straightforward and can be done by accessing the user's account profile and making changes to the subscription settings. The cancellation takes effect immediately for new orders, indicating a user-friendly and easy-to-navigate system.
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How to Cancel Kradle: Step by Step
If you purchased through Kradle's website:
- Visit kradlemypet.com.
- Log into your account by clicking on the Login button.
- Navigate to the Account Settings section.
- Locate the Subscriptions tab.
- Find the subscription you wish to cancel and click on Manage Subscription.
- Select Cancel Subscription.
- Confirm the cancellation when prompted.
If you purchased through a third-party platform:
- If you subscribed via a third-party service (e.g., Amazon or another online retailer), visit that platform and log into your account.
- Navigate to your Orders or Subscriptions section.
- Find the Kradle subscription you want to cancel.
- Select the option to Cancel the subscription.
- Follow any further prompts to confirm the cancellation.
Tips & Tricks for Canceling Kradle
- Contact customer support directly via phone for faster response and less chance of getting caught in automated cancellation loops.
- Be persistent and patient, as some users report needing multiple calls or messages to complete cancellation.
- Use clear, firm language such as "Please cancel my subscription immediately" without providing unnecessary reasons to avoid retention offers.
- Record the date and time of cancellation requests, and ask for a confirmation number or email as proof.
- Try cancelling right before a billing cycle starts to minimize unwanted charges.
- If online cancellation fails, escalate by requesting to speak to a supervisor or manager.
- Some users found success by changing billing information to prevent payment, forcing the company to cancel the subscription.
- Leverage public forums or social media mentions, which sometimes prompts a quicker resolution.
- Use multiple cancellation channels: app, website, email, phone to ensure the cancellation request is registered.
- Don't reveal a reason or justification for cancelling, which can invite retention efforts by the company.
Kradle Customer Service Info
If you need assistance, here's how you can get in touch with Kradle's support team.
Cancel Kradle Script
Script
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Hello Kradle Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, my current circumstances require me to make adjustments to my expenses, and I can no longer continue with the service.
I would appreciate it if you could confirm the cancellation and ensure that no further charges are applied to my account. Thank you for your assistance, and I look forward to your prompt response.
Best regards.
Frequently Asked Questions
Kradle allows members to easily customize, adjust, pause, or cancel their subscription at any time to fit their needs. Cancellation becomes effective immediately for new orders, but any orders already scheduled and charged prior to cancellation will be completed as usual. This can be done by changing settings in the user's account profile on their website.
To cancel your subscription with Kradle (kradlemypet.com), you typically need to manage your account settings, which usually requires you to log in with your password. There does not appear to be an option for cancellation without authentication such as phone support or unauthenticated chat. If you need to reset your password to access your account and cancel your subscription, you can use their password reset page: https://my.kradle.com/Account/ForgotPassword/. This link will let you enter your username and receive a password reset email to regain access.
- Lack of improvement in pet's behavior after using the product.
- Dissatisfaction with the product's effectiveness or quality.
- Unused product returned within the refund period.
- Product fatigue from receiving the same items repeatedly.
- Too expensive or no longer fitting the customer's budget.
- Subscription redundancy or overstocking of the product.
- Preference changes where the pet no longer uses or needs the product.
- Lack of value perception over time leading to cancellation.
Kradle allows you to cancel your subscription at any time by managing your account profile, and cancellation takes effect immediately for new orders. However, be aware that if you do not see results or are not satisfied, you must initiate a refund by contacting customer support within 30 days and return any unused product portion to get a full refund. There are no apparent lock-ins or early cancellation fees, but you should document all communications and act promptly to avoid complications with refunds or charges from automatic renewals.
Before cancelling your Kradle subscription, keep in mind that cancellation stops any new orders immediately, and you won't receive future shipments. You will lose access to subscription-specific benefits like discounted pricing and any promotional offers tied to active subscriptions. Also, consider that once cancelled, you may need to manually reorder products at regular pricing if you wish to continue using them. It's a good idea to review your account settings to confirm cancellation and any final charges or refunds.
We've actually written a step by step guide on how to get a refund from Kradle. Check it out!
The Easiest Way to Cancel Kradle
If you’re frustrated trying to cancel your subscription, membership, or bill from Kradle—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Kradle?
Kradlemypet, Kradle My Pet, trykradle, kradlemypet.myshopify.com, TRYKRADLE.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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