Lalal.ai is a service that helps you split audio and video files into separate parts like vocals and instrumentals. They offer different subscription plans and one-time purchase packs based on how many minutes of processing you need, from a free Starter plan to premium packages for heavy use. Subscriptions are billed automatically every month or year, and they also have an auto-purchase option to add more minutes when you’re running low. You might see charges from them if you subscribe to a plan for easy access to these audio editing features.
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The cancellation process is straightforward, involving just a few clicks within the user profile on the website. There are clear instructions and no mentions of complicated steps or customer service intervention required.
Estimated Time
On average, it takes
3 minutes
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minutes to cancel a Lalal subscription.
How to Cancel Lalal: Step by Step
If you purchased through Lalal.ai:
- Hover the cursor over the minute balance at the top right corner of the page.
- In the expanded window, click on the Profile section.
- On your Profile page, click the Manage Subscription button.
- Click the Cancel Subscription button.
- You can use the service until the expiration date specified in the same menu in the top right corner.
Tips & Tricks for Canceling Lalal
- Hover over the minute balance at the top right corner of the page to find the Manage Subscription button as it might not be obviously visible.
- Click 'Cancel Subscription' in the subscription management page but be aware that your subscription remains active until the expiration date.
- Use your remaining minutes or features until the subscription period ends; cancellation does not immediately stop access.
- If you cannot find cancellation options, double-check the profile page as the button is often nested there.
- Timing matters: Cancelling close to the renewal date ensures you won’t be charged next cycle but you retain current benefits.
- Escalation path: If self-service cancellation does not work, contact support via their official contact channels.
- Be persistent with support if the UI doesn't match instructions; users report sometimes the cancellation button is missing or not responsive.
- Keep records of interactions and subscription status screenshots to prove cancellation attempts if disputes arise.
- No refunds: Users note subscription fees are non-refundable, so aim to cancel before the renewal period.
- Language tips: Use clear, polite but firm language like "Please cancel my subscription immediately and confirm the cancellation," and mention the renewal date to prompt quick action.
Lalal Customer Service Info
If you need assistance, here's how you can get in touch with Lalal's support team.
Cancel Lalal Script
Script
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Dear Lalal Support Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, I have not been using the service as much as I anticipated and believe it's best to discontinue it at this time.
I appreciate your assistance with this matter and look forward to receiving confirmation of my cancellation.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Lalal.ai allows users to cancel their subscription by managing it through the Profile section on their account page. After cancellation, users can continue to use their remaining minutes and premium features until the current subscription period expires. The subscription is non-refundable, and no further payments will be requested after the subscription ends.
To cancel your subscription on Lalal.ai, you need to log in to your account since you must access your profile and manage subscription settings on the site. This implies that you do need your password to log in and cancel the subscription. If you don't remember your password, you can reset it by visiting this link: https://www.lalal.ai/auth/forgot-password. No unauthenticated or phone cancellation options are mentioned, so having your password or resetting it is necessary.
- Technical issues or errors that prevent proper use of the service.
- Difficulty with cancellation process or feeling that cancellation is confusing or complicated.
- Unexpected recurring charges after attempting to cancel subscription.
- Subscription cost or value dissatisfaction, feeling the service is not worth the price.
- Lack of features or updates reducing the perceived value of the service.
- Change in personal needs where the service is no longer required.
- Better alternatives available that provide similar services at lower cost or better quality.
- Customer support issues, such as insufficient help with problems or delays resolving issues.
Lalal.ai allows you to cancel your subscription at any time by clicking the Cancel Subscription button, and you can continue using the service until your current subscription period expires. There are no contracts, lock-ins, or early cancellation fees, but subscriptions are not refundable once purchased, so you won't get money back for the unused time. Be mindful that cancellation stops future charges but does not provide refunds for the duration already paid.
Before cancelling your Lalal.ai subscription, know that you will retain access to your premium features and any remaining minutes until the subscription expiration date. Once the subscription period ends, you will lose access to all premium features, including Fast and Relaxed splitting modes, and the allocated splitting minutes associated with your subscription. There is no refund available for cancelled subscriptions. After cancellation, you won't be charged further, but you will no longer enjoy the advanced AI audio processing tools offered in the subscription.
- Lalal.ai account login information (username/email and password)
- Access to the Lalal.ai website via web browser
- Knowledge of the minute balance location (top right corner of the page)
- Ability to access the Profile section after hovering over minute balance
- Ability to click and access the Manage Subscription page from Profile section
- The email address used to sign up (if contacting support directly)
- Subscription information and remaining balance details (displayed in the UI, not required to input)
- Optionally, access to support email (support@lalal.ai) if unable to cancel via the website interface
We've actually written a step by step guide on how to get a refund from Lalal. Check it out!
The Easiest Way to Cancel Lalal
If you’re frustrated trying to cancel your subscription, membership, or bill from Lalal—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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