Las Vegas Elements offers a variety of cheerleading and gymnastics programs for kids and adults, including competitive cheer teams, beginner cheer basics sessions, gymnastics classes, summer camps, and special events like Parents Night Out. They also have open gym sessions that are pay-per-visit, costing $10 each time. Some programs, like their FUNdamentals sessions, have specific sign-up periods, and summer camps require registration ahead of time. So, if you see a charge from them, it’s likely for one of these classes, camps, or open gym visits you or your child signed up for.
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There is no clear or straightforward information on the website about how to cancel a subscription or membership. Users likely need to contact the company directly, which can be time-consuming and potentially frustrating due to the lack of transparent cancellation instructions.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a Las Vegas Elements subscription.
How to Cancel Las Vegas Elements: Step by Step
If you purchased through the Las Vegas Elements website:
- Log in to your account on lasvegaselements.com.
- Navigate to the Memberships section.
- Select the membership you wish to cancel.
- Follow the prompts to select Cancel Membership.
- Confirm your cancellation.
- You will receive a confirmation email regarding the cancellation.
If you purchased through Xpendy:
- Visit xpendy.com and access the cancellation section.
- Fill out the required details for your membership cancellation.
- Select a cancellation date.
- Choose your payment method (registered letter fee or credit card).
- Xpendy will generate a cancellation letter and send it to Las Vegas Elements.
- You will receive proof of posting.
If you purchased using a credit card:
- Contact customer support via phone or email at least 10 days before the next billing cycle.
- Inform them of your desire to cancel your membership.
- Follow any additional instructions provided by the customer service representative.
Tips & Tricks for Canceling Las Vegas Elements
- Cancel at least one month in advance to avoid automatic renewal charges.
- Send a clear cancellation request via email to infoservice@magix.net including your customer number.
- If no response or cancellation occurs, open a dispute with your credit card or PayPal to stop payments.
- Create a support ticket as backup and keep records of all correspondence.
- Cancel subscription payment methods directly through PayPal or your bank if the company does not properly cancel your subscription.
- Use firm and direct language in emails, clearly stating the cancellation and termination of contract.
- Be prepared to escalate by disputing unauthorized charges if they continue billing after cancellation.
- Do not rely on any self-service cancel options on their website, as they may not work or be intentionally confusing.
- Keep all records and take screenshots of cancellation attempts and communication to have proof if needed.
Las Vegas Elements Customer Service Info
If you need assistance, here's how you can get in touch with Las Vegas Elements's support team.
Cancel Las Vegas Elements Script
Script
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Dear Las Vegas Elements Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to personal circumstances, I am unable to continue my membership at this time.
I appreciate the services provided and your understanding regarding this matter. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance.
Best regards.
Frequently Asked Questions
Las Vegas Elements requires that bookings be cancelled at least 30 days prior to the scheduled day to avoid forfeiture of the deposit. This implies a strict cancellation policy to ensure deposits are protected with sufficient notice for cancellations or changes.
To cancel your subscription with Las Vegas Elements, it appears you may need to access their Parent Portal at app.iclasspro.com/portal/lvelements, which would likely require your password. There is no direct information about cancelling without a password or via phone or chat support. If you forgot your password for the portal, you can typically reset it on the iClassPro portal's login page via a 'Forgot Password' link, although no direct reset URL for Las Vegas Elements was found. It's advisable to try the Parent Portal link and look for a password reset option there.
- Early termination fees: High cost fees ($300 to $600) for withdrawing from teams which discourages cancellation.
- Non-refundable competition fees: Fees for competitions are non-refundable even if the athlete does not compete.
- No refunds policy: LVE explicitly states no refunds will be issued for any reason.
- Written notice required for cancellation: Must notify LVE in writing at least 10 days before next billing cycle, or fees apply.
- Penalty fees for unexcused absences: Fees charged for missed competitions or absences.
- Late or declined payments consequences: Services and practice privileges are suspended until payment is made.
- Account delinquency consequences: Delinquent accounts are turned over to collections with additional fees.
- Restrictions based on behavior: LVE may remove athletes or parents causing problems or negativity.
- Additional costs not included in payments: Merchandise, camps, extra classes, and travel expenses are additional and sometimes surprising costs.
Las Vegas Elements VIP membership locks you in for a one-year term with no automatic renewal, meaning you cannot cancel early to avoid charges within that year. There are no explicit early termination fees mentioned, but the membership is non-refundable and non-transferable, so once purchased, you are committed for the full year. Regular appointments require 24 hours notice to avoid full charges for missed appointments, and there are no refunds on services, so cancellations or dissatisfaction can become costly or complicated.
Before canceling your subscription or membership with Las Vegas Elements, know that monthly tuition and fees cover your classes and competitions, but cancellation does not include refunds—no refunds are given for any reason. You may lose access to all classes, competitions, and team events immediately upon cancellation. Additionally, any penalty fees for missed competitions or unexcused absences are due in the next billing cycle. It's important to understand these financial obligations and the immediate loss of access before you cancel.
- Written notification of cancellation at least 10 days prior to the next month’s billing cycle
- Full name of member or account holder
- Program name/team name associated with the membership, if applicable
- Date of intended cancellation/withdrawal
- Reason for cancellation or withdrawal (if required in communication)
- Contact information (phone number and email registered with your membership)
- Driver’s License (or other state issued ID) and Credit/Debit Card copy (as referenced in membership documentation)
- Termination fee payment info (early termination fees apply; details per team and timing)
- Outstanding balances (confirm all balances are paid or will be charged to the card on file)
- Written notification method (typically to be sent to admin@lasvegaselements.com or delivered per program instructions)
We've actually written a step by step guide on how to get a refund from Las Vegas Elements. Check it out!
The Easiest Way to Cancel Las Vegas Elements
If you’re frustrated trying to cancel your subscription, membership, or bill from Las Vegas Elements—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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