Lean Greens offers a subscription service where you can pick your favorite products and have them delivered regularly at a schedule that works for you. You get free shipping on your orders, and you can save up to about 16% by subscribing. It's super flexible—you can change, pause, or cancel your subscription anytime. Plus, subscribers get some extra perks like priority support and early access to new products.
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The process is relatively easy as customers can cancel their subscription anytime either via their customer portal or by contacting support via email. There is no lock-in contract, simplifying cancellation without additional hurdles.
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minutes to cancel a Lean Greens subscription.
How to Cancel Lean Greens: Step by Step
If you purchased through the Lean Greens website:
- Log in to your customer portal on the Lean Greens website.
- Navigate to the subscription section within your account.
- Select the subscription you wish to cancel.
- Click on the option to **cancel** your subscription.
- Follow any prompts to confirm your cancellation.
If you purchased through email support:
- Compose an email to support@leangreens.co.uk.
- In the email, clearly state your request to **cancel your subscription**.
- Include any necessary details such as your account information to assist with processing your request.
- Send the email and await confirmation of your cancellation.
Tips & Tricks for Canceling Lean Greens
- Start cancellation early in the billing cycle to avoid being charged for the next period.
- Use firm, clear language such as "I want to cancel my subscription effective immediately" to avoid ambiguity.
- Contact customer support via email and keep a record of correspondence in case of disputes.
- Call customer service directly for quicker response and escalation if emails are ignored.
- If on a contract, be prepared to pay off the remainder but clarify what you are obligated to pay.
- Go through the cancellation process fully online as you may be offered incentives or discounts to retain you before finalizing the cancellation.
- Mention any dissatisfaction or reasons for cancellation like not following the plan or product issues to strengthen your case.
- Escalate to a supervisor if initial customer service representatives are unhelpful.
- Use forums and Reddit to check the timing and methods that have worked recently since company policies and personnel change frequently.
- Stay polite but assertive to maintain a constructive dialogue with customer service.
Lean Greens Customer Service Info
If you need assistance, here's how you can get in touch with Lean Greens's support team.
Cancel Lean Greens Script
Script
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Dear Lean Greens Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. After careful consideration, I have decided to discontinue my membership as I am currently unable to utilize the service as intended. I appreciate the quality of your offerings, but I believe this is the best decision for me at this time.
Please confirm the cancellation and let me know if you need any further information from my side. Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
Lean Greens offers flexible subscription options with no lock-in contracts, allowing members to amend, reschedule, or cancel their deliveries at any time. You can manage cancellations by contacting their support via email at support@leangreens.co.uk or through your customer portal.
To cancel your Lean Greens subscription, you can either contact their support at support@leangreens.co.uk or use your customer portal. Typically, using the customer portal for cancellation would require you to log in, which means you would need your password. If you've forgotten your password, you can reset it at this URL: https://leangreens.com/account/login. Alternatively, you can try canceling by emailing support which may not require a password. This gives you flexible options depending on your situation.
- Unaddressed Product Bugs - Frustration from bugs or poor product quality.
- Unmet Value from the Product or Service - Customer needs evolve and are not met, or lack of strong onboarding and support.
- Checkout Friction - Complicated or slow checkout processes causing inconvenience.
- Payment Failures - Issues such as expired credit cards or failed transactions causing involuntary cancellations.
- Inability to Downgrade, Upgrade, or Pause Subscription - Lack of flexible subscription options.
- Customer Is Happy but No Longer Needs the Service - Customers outgrow the product or their one-time needs are met.
- Shrinking Discretionary Wallet - Economic pressures leading customers to cut discretionary spending.
- Migration to Competition - Customers move to competitors offering superior experiences or better incentives.
- Price Sensitivity - Price increases not matched by perceived value.
- Product’s Inability to Grow with Evolving Needs - Product does not evolve as customer's needs change.
Lean Greens may require you to adhere to specific cancellation terms that include notifying them by email or post and returning the goods within 14 days at your own cost, unless they offer to cover it. There is a 'Cancellation Period' of up to 60 days after you receive the goods during which you can cancel, but you must do so formally and follow their return instructions. This means you cannot cancel instantly without following these steps, which can be inconvenient and potentially costly due to return shipping and collection fees.
Before cancelling your Lean Greens subscription, membership, or bill, it's important to know that as a subscriber you benefit from free shipping, up to 16.6% savings, priority VIP support, and early access to new products. You can amend, reschedule, or cancel deliveries anytime, with no lock-in contract. Once you cancel, you lose these subscription privileges such as free shipping and VIP membership benefits. Additionally, if you cancel an order within 7 days of receipt, you may request a full refund if the package is unopened and returned at your own shipping cost. For any cancellations or amendments, you should contact support@leangreens.co.uk.
- Your full name
- Your address
- Your order reference number
- A clear statement of your wish to cancel
- Contact email: support@leangreens.co.uk or support@leangreens.com
- If mailing: Lean Greens Ltd, Suite 21, 58 Low Friar Street, Newcastle Upon Tyne, Tyne And Wear, NE1 5UD
We've actually written a step by step guide on how to get a refund from Lean Greens. Check it out!
The Easiest Way to Cancel Lean Greens
If you’re frustrated trying to cancel your subscription, membership, or bill from Lean Greens—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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