Liberty Home Guard offers home warranty plans that protect your major home systems and appliances from normal wear and tear. They have three main plans: one for home systems like heating and plumbing, one for kitchen appliances, and a combined plan that covers both. Customers pay a monthly subscription plus a flat service call fee when repairs are needed. The service is available nationwide, with 24/7 support and no home inspection needed to start coverage.
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Liberty Home Guard allows consumers to cancel their subscription easily through an online customer portal by selecting the 'Cancel Coverage' link under 'Policy Details.' Alternatively, they can cancel by calling customer support or emailing, which makes the process straightforward and quick.
Estimated Time
On average, it takes
5 minutes
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00
minutes to cancel a Liberty Home Guard subscription.
How to Cancel Liberty Home Guard: Step by Step
If you purchased through the Liberty Home Guard website:
- Log in to your online customer portal at libertyhomeguard.com.
- Select the ‘Policy Details’ tab.
- Click on the ‘Cancel Coverage’ link.
- Follow any further prompts to confirm your cancellation.
If you purchased through phone:
- Call Liberty Home Guard at (866) 465-2403.
- Request the cancellation of your policy.
- Follow the representative’s instructions to complete the cancellation process.
If you purchased through email:
- Email Liberty Home Guard at accounts@libertyhomeguard.com.
- Include your policy details and request cancellation in the email.
- Wait for confirmation from Liberty Home Guard regarding your cancellation.
Tips & Tricks for Canceling Liberty Home Guard
- Always document every interaction—call times, names of representatives, and what was said.
- Contact customer service early in the billing cycle to avoid having the cancellation processed too late.
- Be firm and clear in stating you want to cancel immediately and request confirmation in writing or email.
- Use email or the online portal to get a written record of your cancellation request.
- Reference their cancellation policy but be prepared to negotiate, as some users report difficult refund processes.
- Escalate to supervisors or managers if front-line support resists or delays cancellation.
- Highlight any misleading or poor service you experienced when speaking to customer service; it can prompt faster resolution.
- Avoid mid-claim periods to cancel, as they might complicate your refund or cancellation.
- Be persistent if your initial cancellation is denied or ignored; follow up repeatedly until confirmed.
- Expect prorated refunds only if cancellation happens after the initial 30 days and be wary of refund delays or denials.
- Consider disputing charges with your credit card company if Liberty Home Guard refuses cancellation or refund despite your efforts.
Liberty Home Guard Customer Service Info
If you need assistance, here's how you can get in touch with Liberty Home Guard's support team.
Cancel Liberty Home Guard Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Liberty Home Guard. Unfortunately, I have found my current financial situation is not permitting me to continue with this service, and I believe it’s best to cancel my membership at this time.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Please confirm once it has been completed. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Liberty Home Guard allows you to cancel your home warranty at any time. If cancelled within the first 30 days, you will receive a refund of contract fees minus claim costs and a small administrative fee. If cancelled after 30 days, a prorated refund for the remaining contract term minus claim costs and a small admin fee is provided. Cancellations can be done via the online customer portal, phone, or email.
To cancel your Liberty Home Guard subscription, you do need to log in to your online customer portal, which requires your username and password. On the portal, you can select the 'Policy Details' tab and use the 'Cancel Coverage' link to submit your cancellation. Alternatively, you can cancel by calling their support or emailing accounts@libertyhomeguard.com without needing the password. If you need to reset your password, you can do so via their login page at https://www.libertyhomeguard.com/my-account where there is a 'Forgot Password?' option to reset it.
- Budget constraints leading to cancellation.
- Lack of perceived value in the coverage offered.
- Dissatisfaction with customer service, including difficulty contacting management and being given the runaround.
- Claims and coverage issues, such as low payout caps that don't cover actual damage, denial or partial denial of claims, and non-coverage of certain parts or repairs.
- Delays in service and repairs, causing extended periods without functioning appliances.
- Lack of transparency in payout amounts and coverage terms, including undisclosed caps.
- Difficulty obtaining proper refunds, with refusals or delays in prorated refunds.
- Unprofessional technicians or parts not installed as promised.
- Billing issues, including charges after cancellation and unexplained fees.
- Misleading sales tactics, such as bait and switch and unclear communication about limitations and waiting periods.
- Finding cheaper and more effective local alternatives for service and repair.
Liberty Home Guard allows you to cancel your home warranty at any time, but be aware of some important details. If you cancel within the first 30 days, you'll get a refund of your contract fees minus the cost of any claims paid and a small administrative fee. Cancelling after 30 days means you'll receive a prorated refund for the remaining contract term, again minus claims paid and a small administrative fee. These fees and the claims costs might feel like hidden landmines, so keep them in mind if you plan to cancel early.
Before cancelling your Liberty Home Guard subscription, know that you can cancel at any time through your online customer portal or by contacting Liberty Home Guard by phone or email. If you cancel within the first 30 days, you'll get a refund of your contract fees minus costs of any claims and a small administrative fee. Cancelling after 30 days results in a prorated refund for the remaining contract term, also minus claims paid and an administrative fee. After cancellation, you will lose access to all home warranty coverage and services provided by Liberty Home Guard.
- Account holder's full name
- Policy or agreement number
- Property address covered by the policy
- Contact phone number associated with the account
- Contact email address associated with the account
- Login credentials for the Liberty Home Guard customer portal (if canceling online)
- Reason for cancellation (if requested)
- Date of cancellation request
- Written confirmation or documentation for record keeping
We've actually written a step by step guide on how to get a refund from Liberty Home Guard. Check it out!
The Easiest Way to Cancel Liberty Home Guard
If you’re frustrated trying to cancel your subscription, membership, or bill from Liberty Home Guard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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