MediaFire is a service that lets you store and share files like photos, music, and documents online. They offer a free plan with 10GB of storage, which can increase with bonuses, and you can share files easily by email or link. If you subscribe to their Pro plan, you get 1TB of storage, no ads, direct download links, and more sharing control, which is why you might see a billing from them. It's designed for people who want more space and features beyond the free version.
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The cancellation process involves multiple steps in the account settings menu but is straightforward and clearly described with no requirement for contacting support or waiting for approval. The user must navigate to billing settings, confirm cancellation, and provide a reason, making it somewhat deliberate but not difficult.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a MediaFire subscription.
How to Cancel MediaFire: Step by Step
If you purchased through MediaFire:
- Log in to MediaFire using a web browser.
- In the upper left corner of the page, click on the down arrow next to your user name and avatar.
- Select Account settings.
- The Account Settings screen will be displayed. In the Account Details section, click Edit.
- The Account and Billing Information screen will appear. Click Cancel Subscription.
- After reviewing the cancellation page, click Continue Cancellation.
- On the next screen, please select a reason for cancelling. Also, please leave a comment. Once you are finished, click Cancel My Subscription.

Tips & Tricks for Canceling MediaFire
- Cancel immediately after subscribing to avoid being charged beyond the trial period.
- Use app store subscriptions (Apple/Google) to facilitate easier cancellation rather than through web or credit card.
- Cancel via account settings: Log in, navigate to Billing or Subscription settings, then select and confirm cancellation.
- Provide a clear reason for cancellation if prompted to expedite processing.
- Document your cancellation attempts by taking screenshots or saving emails as proof against unwanted charges.
- If automatic renewal occurs, escalate by contacting customer support repeatedly via email or support forms until resolved.
- Consider disputing charges with your bank or credit card issuer if the company does not recognize cancellations.
- Cancel subscriptions a few days before renewal date to avoid last-minute auto-charges.
- Be persistent and firm in communication, mentioning consumer protection if support is unresponsive.
- Seek advice from forums and Reddit if basic cancellation methods fail, as others may share successful tactics.
MediaFire Customer Service Info
If you need assistance, here's how you can get in touch with MediaFire's support team.
Cancel MediaFire Script
Script

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Dear MediaFire Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to recent changes in my storage needs, I no longer require the service. I appreciate the quality of service provided, but I believe it is best for me to discontinue my membership at this time.
Thank you for your assistance in processing this cancellation promptly. I would appreciate confirmation once my subscription has been successfully canceled.
Best regards,
Frequently Asked Questions
MediaFire subscription cancellation can be done by logging into your account, navigating to Account Settings, and selecting "Cancel Subscription" under Account and Billing Information. You will retain premium features until the end of the current billing period, after which your account reverts to a free plan. Customer support is available for assistance, and you can resubscribe anytime through your account menu.
To cancel your MediaFire subscription, you need to be logged into your account. For a Pro subscription, you can cancel it directly by going to your account billing page at https://www.mediafire.com/myaccount/accountbilling.php and clicking the 'cancel subscription' button. Password entry is required for account login to access this page. If you have forgotten your password, you can reset it at https://www.mediafire.com/reset_password. Once your Pro subscription ends, if you want to delete your free account, you will also need to enter your password at deletion.
- High subscription cost compared to perceived value
- Limited use of the service leading to no need for continued access
- Difficulties in file uploads or downloads impacting user experience
- Poor customer support or unresolved technical issues
- Availability of better alternatives with more features or lower cost
- Lack of new or improved features over time
- Automatic renewal without clear notification leading to unexpected charges
- Concerns over security and privacy when storing files online
- Billing or payment failures causing subscription interruptions
- Account hacking or suspicious activity prompting cancellation for safety
- Temporary need during which subscription is no longer necessary
- Complicated subscription management or cancellation process causing frustration
MediaFire allows you to cancel your subscription at any time by logging into your account, going to the 'Billing' or 'Subscription' settings, and selecting 'Cancel Subscription.' There are no known contracts, lock-ins, or early cancellation fees that prevent you from stopping future billing immediately. Just be aware you may need to confirm cancellation via email, and it's important to keep an eye on your subscription status to avoid unintended charges.
Before cancelling your MediaFire premium subscription, know that once cancelled, you will retain premium features until the end of your current billing period. After that, your account will revert to a free account and you will lose all premium benefits. These benefits typically include faster download speeds, larger file upload limits, and priority on MediaFire's optimized servers. Also, consider that any premium-only features and enhanced storage capabilities will no longer be available, so plan accordingly to avoid inconvenience or loss of access to premium-level service.
- MediaFire account login credentials (username/email and password)
- Access to the MediaFire Account Settings
- Billing or Subscription section within your account
- Ability to identify your current subscription or active plan
- Selection of a cancellation reason (often required during the cancellation process)
- A working email address (to confirm cancellation, if prompted)
- Access to email inbox (to check for confirmation or follow-ups)
- Knowledge of your payment method (in case of pending payments or refunds)
- Ability to contact MediaFire support if issues arise (such as account access problems or unresolved billing)
We've actually written a step by step guide on how to get a refund from MediaFire. Check it out!
The Easiest Way to Cancel MediaFire
If you’re frustrated trying to cancel your subscription, membership, or bill from MediaFire—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to MediaFire?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.