Medical Associates Health Plans has been helping people in the Tri-State area with health insurance for over 40 years. They offer health plans, including a special Medicare program, that connect you with a care team to make sure you get the right care when you need it. Their approach helps keep premiums often about 10% lower than others. So, if you see a bill from them, it's likely for your health insurance subscription that helps cover your medical care in an affordable and simple way.
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The process to cancel requires filling out a disenrollment form and mailing, faxing, or emailing it. The instructions are clearly provided, but the need to mail or fax can add slight complexity compared to instant online cancellations, making it moderately easy but not immediate.
Estimated Time
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minutes to cancel a Medical Assoc HP subscription.
How to Cancel Medical Assoc HP: Step by Step
If you purchased through Medical Associates Health Plans directly:
- Download the Disenrollment Form from the following link: Disenrollment Form [PDF].
- Fill out the form with the required details including your name, member ID, and the effective date you wish to cancel.
- Submit the completed form to Medical Associates Health Plans:
- You can mail the form to the address provided on the form.
- Alternatively, you may call Member Services at 563-584-4885 or 1-866-821-1365 for assistance.
- Confirm the cancellation with Member Services if you do not receive any confirmation within a reasonable timeframe.
Tips & Tricks for Canceling Medical Assoc HP
- Call the customer service center directly and be persistent, as phone lines may have long wait times or hang-ups.
- Prepare to escalate by asking to speak with supervisors or higher-level representatives if the initial rep is unhelpful.
- Document every interaction including call times, names of representatives, and what was discussed or promised.
- If online cancellation fails due to website errors or session timeouts, try clearing browser cache, disabling ad blockers, or switching devices/browsers.
- Use your bank or credit card company to stop future payments or request chargebacks if the subscription continues after cancellation attempts.
- Time your cancellation towards the end of a billing cycle or free trial period to avoid unexpected charges.
- Be aware that for HP Instant Ink, cartridges often become unusable immediately after cancellation.
- Leverage qualifying life events or other formal reasons when attempting to cancel health-related subscriptions that have strict enrollment periods.
- Stay firm and polite but assertive in your communication to increase chance of success.
- Use forum posts and community advice to find contact numbers and recent tactics that have worked for others.
Medical Assoc HP Customer Service Info
If you need assistance, here's how you can get in touch with Medical Assoc HP's support team.
Cancel Medical Assoc HP Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Medical Assoc HP. Due to personal circumstances, I am unable to continue my membership at this time. I appreciate the services provided, but I believe this is the best course of action for me right now.
Please let me know if you need any further information to process my cancellation. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Medical Assoc HP allows members to voluntarily end their membership at any time by submitting a written request, with the membership ending on the last day of the month when the request is received. For switching plans, enrolling in a new plan automatically disenrolls you from Medical Assoc HP, while switching back to Original Medicare requires a written disenrollment request. Coverage continues until hospital discharge if a hospital stay overlaps the membership end date, and membership may also be ended involuntarily under limited circumstances.
To cancel your subscription with Medical Associates Health Plans, you need to make a written disenrollment request to the plan. You can also contact their Member Services by phone for assistance. There is no mention of needing a password to cancel your subscription, and disenrollment can also be done through Medicare if applicable. If you need to reset your password for any online services, you can visit their Employee Login page here: https://www.mahealthcare.com/employee-login.
- Change in family status such as marriage or divorce affecting insurance needs.
- Loss of previous health coverage such as aging off a parent's plan.
- Moving to a new ZIP code where different plans are available.
- Obtaining new health benefits like a health reimbursement arrangement (HRA).
- Plan no longer offered because carrier stopped selling the plan or exited the market.
- Premium payment issues such as failing to pay on time.
- Qualifying life events that allow cancellation outside of regular periods.
- Dissatisfaction with plan coverage or cost leading members to seek better options.
- Employer no longer offering the plan, requiring cancellation.
Medical Assoc HP (mahealthplans.com) may implement typical industry practices such as requiring notice periods for cancellation and possibly having contracts that specify terms around renewals and cancellation. Users should be aware that cancellations might not be immediate and there could be mandatory notice periods (e.g., 10 to 60 days), and cancellations may often only be allowed at policy anniversaries or for certain reasons like nonpayment. There may also be grace periods for payments, and early cancellation fees or lock-ins could exist depending on the specific policy terms, so reviewing the member handbook and cancellation policies carefully before subscribing is essential.
Before cancelling your Medical Assoc HP membership, it's important to know that you can disenroll at any time, but the membership usually ends on the last day of the month the request is received. You must submit a written request to end the membership, and until your membership officially ends, you must continue to receive medical care through the plan and use the plan's network providers. Canceling your membership means losing access to the plan's medical items and services, and if you are hospitalized on the membership end day, your hospital stay is covered until discharge even if it extends beyond your new coverage start date. Also, if you cancel Medicare prescription drug coverage and go more than 63 days without other credible coverage, you may face a late enrollment penalty for Part D drug plans.
- Full Name as listed on the policy or plan
- Member ID Number
- Effective date of cancellation (desired date to end coverage)
- Signature (required on written or form-based requests)
- Date of request (when the form or written letter is signed)
- Disenrollment Form (completed and signed; required for most cancellation requests)
- Mailing address for submission: 1605 Associates Drive, Dubuque, IA 52002
- Fax number for submission: 563-556-5134
- Email address for submission: memberservices@mahealthcare.com
- Member Services phone number for questions/assistance: 563-584-4885 or 1-866-821-1365
- Written request (if not using official form, must include name, member ID, effective date, signature and must be received by last day of month to end that month)
We've actually written a step by step guide on how to get a refund from Medical Assoc HP. Check it out!
The Easiest Way to Cancel Medical Assoc HP
If you’re frustrated trying to cancel your subscription, membership, or bill from Medical Assoc HP—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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