Meetup is a website that helps people find and join groups or events based on their interests, like hiking, books, or tech. If you're getting billed by Meetup, it’s often because you or someone organizing a group you belong to is paying for a subscription to manage the group. There are different subscription plans for organizers, starting around $30 a month for basic features, which include creating events and communicating with group members. Some organizers also pay for a PRO plan with extra tools to manage multiple groups and advanced event settings, so the billing might show up under their account.
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The cancellation process on Meetup is moderately straightforward with clear steps on desktop and mobile platforms. The user needs to navigate through their account settings and confirm cancellation, which is relatively easy, but the process involves multiple steps and understanding the consequences like grace period and organizer stepping down.
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minutes to cancel a Meetup subscription.
How to Cancel Meetup: Step by Step
If you purchased through Meetup.com:
- For Desktop Web:
- Log in to your account on Meetup.
- Click on your profile icon in the top-right corner, then select Settings.
- Click on the Meetup+ Subscription (for Meetup+ members) or go to your Organizer Subscription page (for organizers).
- Click Cancel subscription.
- On the next page, click Cancel my subscription at the bottom.
- For iOS or Android Mobile App:
- Open the Meetup app.
- Open your profile.
- Tap the Settings gear in the upper-right corner.
- Tap Meetup+ subscription, then Manage your subscription, and select the option to cancel your Member+ subscription.
- For organizer subscriptions, tap your profile icon, open Account Settings, tap Organizer subscription, then Cancel subscription, and follow the cancellation flow to answer questions and confirm.
- For the Meetup Organizer App:
- Tap your profile icon, open Account Settings.
- Tap Organizer subscription, then Cancel subscription.
- Follow the cancellation flow to answer questions and select Cancel subscription, followed by the red Proceed to cancel button.
Tips & Tricks for Canceling Meetup
- Be persistent and firm: State your case clearly when requesting cancellation and refunds.
- Use direct language: Explicitly ask for cancellation of the subscription and refund of charges.
- Mention legal action: Indicate possibility of legal steps to prompt quicker responses.
- Escalate if ignored: Request to speak with higher management or escalate issues when frontline support is unhelpful.
- Document everything: Keep records of all communications, charges, and cancellation attempts for evidence.
- Request cancellation promptly: Make cancellation and refund requests soon after an unwanted charge to improve chances of success.
- Use multiple channels: Attempt cancellation via the Meetup website, support emails, help center forms, and social media platforms for public visibility.
- Delete or transition groups: For group organizers, removing or transitioning inactive Meetup groups may prevent ongoing charges or cancellation blocks.
- Do not just remove payment methods: Ensure subscription is officially canceled before removing payment methods to avoid continued charges.
- Use social pressure: Public complaints on forums and social media can sometimes expedite resolution.
- Sample polite but firm language for requests: "Hi Meetup Support, I am writing to request a refund for a recent charge made in error. I hope we can resolve this promptly. Thank you."
Meetup Customer Service Info
If you need assistance, here's how you can get in touch with Meetup's support team.
Cancel Meetup Script
Script
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Hello Meetup Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changes in my personal circumstances, I am unable to actively participate in events and believe it would be best to discontinue my membership at this time.
Please confirm the cancellation and let me know if there are any further steps I need to take. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Meetup subscriptions, including organizer and Meetup+ memberships, automatically renew to prevent disruption of benefits. To avoid automatic renewal, you must cancel your subscription, which triggers a 30-day grace period at the end of your billing cycle; after this period, if you are an organizer, you will be stepped down and the group's leadership will be notified to take over, or the group will close if no one volunteers. Refunds are available under specific conditions: for the first subscription payment if requested within 14 days, for subscription renewals if requested within 30 days (excluding monthly and PRO subscriptions), and partial refunds under certain organizer handover circumstances; however, Meetup Plus fees are non-refundable and Pro subscriptions have separate policies.
To cancel your Meetup subscription, you do need to log in with your email address and password first. Once logged in, you can navigate to your profile settings and find the option to cancel your subscription. If you have forgotten your password, you can reset it here: https://www.meetup.com/password/reset/. Unfortunately, Meetup does not offer cancellation through phone or unauthenticated support, so having your password is necessary for the cancellation process.
- Frequency of events may decrease or not meet expectations.
- Cost concerns or subscription fees might become too expensive.
- Change in personal interests leading to less relevance of Meetup groups.
- Difficulty in finding local events or groups nearby.
- Lack of time to attend events regularly.
- Changes in personal circumstances such as moving to a new city or changes in work schedule.
- Technical issues with the platform or app usability problems.
- Cancellation of popular groups or events that users mostly engaged with.
- Concerns about safety or the environment of events or groups.
- Redundancy due to finding alternatives such as other social platforms or interest groups.
- Inactivity or lack of communication from group organizers.
- Repeated event cancellations or rescheduling causing frustration.
- Negative experiences at events such as conflicts or dissatisfaction with group culture.
- Preference for free events available elsewhere without needing membership.
Meetup allows you to cancel your subscription at any time, but your subscription will remain active through a 30-day grace period at the end of your billing cycle before it fully ends. During this grace period, you can step down as organizer and nominate a new organizer; if no one volunteers afterwards, the group will automatically close and cannot be reinstated. There are no early-cancellation fees or long-term lock-ins, but once a group is closed, it cannot be recovered, which is the main caveat to be aware of.
Before cancelling your Meetup subscription, it's important to know that after you cancel, you have a two-week grace period at the end of your billing cycle during which you can still make changes, such as stepping down or nominating a new organizer for your group. Once this grace period ends, you will lose organizer access and all your groups will either be taken over by new organizers or automatically closed if no one volunteers. You will no longer have access to create or manage Meetup groups or events, which means losing the ability to use Meetup's event organizing features. Additionally, confirm cancellation and any changes via email notifications to avoid unwanted charges, and if you face billing issues, contact Meetup support through their help form as they do not provide phone support.
- Meetup account credentials (username/email and password) for signing in
- Access to the email address associated with the Meetup account (in case of verification or confirmation)
- Knowledge of current subscription plan (Meetup+, Organizer Starter, Organizer Standard, Organizer PRO)
- Payment method details (for checking which subscription is billed, if unclear)
- Access to web or mobile app (for desktop: profile settings; for mobile: app settings)
- Willingness to answer a brief survey or questions during the cancellation flow
- Ability to confirm cancellation by clicking necessary buttons or submitting confirmations
We've actually written a step by step guide on how to get a refund from Meetup. Check it out!
The Easiest Way to Cancel Meetup
If you’re frustrated trying to cancel your subscription, membership, or bill from Meetup—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Meetup?
MEETUP*STANDARD, MEETUP*PRO PLAN, MEETUP+ SUBSCRIPTION, MEETUP MEMBER DUES, MEETUP EVENT FEE, MEETUP GROUP DUES, MEETUP ORGANIZER SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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