Mercedes-Benz of Walnut Creek offers new and certified pre-owned Mercedes-Benz vehicles including AMG, electric, and hybrid models. They provide services like vehicle maintenance, parts, and collision repairs, and also have financing options including lease deals, with clear information on fees and charges. You might see bills from them if you lease a vehicle, buy a car, or use their service and parts departments. They also offer convenience with online shopping and home delivery of vehicles.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process for subscription packages with Mercedes-Benz's MB.CHARGE platform is straightforward and can be completed online via the contract dashboard. However, some packages have fixed runtimes that prevent early cancellation, and cancellations take effect after the current billing cycle, which slightly complicates the timing of the cancellation for the user.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Mercedes-Benz of Walnut Creek subscription.
How to Cancel Mercedes-Benz of Walnut Creek: Step by Step
If you purchased through Sunbit:
- Log in to your account on the Sunbit platform.
- Navigate to your account settings.
- Select the Billing section.
- Locate the subscription you wish to cancel.
- Click on the Cancel Subscription option next to the active subscription.
- Confirm the cancellation when prompted.
- Check your email for a confirmation of the subscription cancellation.
If you made a payment through an app:
- Open the Sunbit app on your mobile device.
- Log in to your account.
- Go to the Payments section.
- Find the pending payment or subscription.
- Select the payment you want to cancel.
- Choose the Cancel Payment option.
- Confirm the cancellation in the app.
- Verify the cancellation through the confirmation notification on the app.
Tips & Tricks for Canceling Mercedes-Benz of Walnut Creek
- Act quickly: Cancel within the first week if possible to avoid complications.
- Be persistent: Follow up repeatedly with the dealership staff; unresponsiveness is common so don’t give up.
- Escalate when ignored: If initial contacts don’t help, escalate by contacting dealership management or filing complaints with the California BAR or consumer protection agencies.
- Use clear, firm language: State that you want a cancellation and refund per their initial spoken agreement and keep all communications documented.
- Time your requests: Try to cancel before billing cycles or contract renewals to minimize charges or fees.
- Prepare for delays: Expect refund processes to take 60-90 days; patience combined with persistence is key.
- Consider legal action as last resort: Lawsuits may be necessary if the dealership refuses to honor cancellations or refunds.
- Keep documentation of promises: If told verbally that cancellation is allowed within a certain period, record dates and names to support your claim.
Mercedes-Benz of Walnut Creek Customer Service Info
If you need assistance, here's how you can get in touch with Mercedes-Benz of Walnut Creek's support team.
Cancel Mercedes-Benz of Walnut Creek Script
Script
Copy
Dear Mercedes-Benz of Walnut Creek Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to unexpected personal circumstances, I am unable to continue with the service at this time. Please confirm the cancellation and let me know if any further information is needed from my side. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Mercedes-Benz of Walnut Creek does not have a specific membership, subscription, or bill cancellation policy available on the referenced site sunbitbnpl.com. However, Sunbit, the payment method referenced, states that once they are notified of a cancellation or purchase adjustment, the original payment method on file will be reimbursed accordingly. Refunds are subject to the merchant's return policy and applicable laws.
To cancel your subscription with Mercedes-Benz of Walnut Creek through sunbitbnpl.com, you will likely need your password to access your account and manage the subscription. There does not appear to be an option to cancel without authentication, such as phone or chat support handling cancellation without logging in. If you have forgotten your password, you can reset it at this URL: https://sunbit.com/im-a-consumer/customer-service/ where you can find account recovery options. For direct support, you can also call Sunbit customer service at 855-678-6248.
- Unexpected or hidden fees associated with the payment plan.
- Difficulties with understanding complex terms and conditions of the buy now, pay later service.
- Late fees and penalties for missed or delayed payments causing financial stress.
- Poor customer service experiences, including long response times and challenges with automated phone systems.
- Changes in financial situation making continued payments or subscriptions unaffordable.
- Return or cancellation of purchased services or products that affect the associated loan or membership.
- Feeling trapped by costs that resemble high interest or payday loans.
Sunbit loans, such as those used by Mercedes-Benz of Walnut Creek for service financing, generally require the merchant to notify Sunbit if a loan needs to be canceled or adjusted, meaning you may not be able to cancel the loan yourself directly with Sunbit. There are no explicit lock-ins or early cancellation fees mentioned on Sunbit's terms, but the loan term can range from 3 to 72 months with APR up to 35.99%, so depending on your payment schedule, early payoff may be necessary to avoid further interest. Be aware that the loan is reported to credit bureaus and that adjustments rely on the merchant initiating the cancellation or changes, which could delay your ability to cancel immediately on your own.
Before canceling a subscription, membership, or bill connected to Mercedes-Benz of Walnut Creek through Sunbit (sunbitbnpl.com), know that canceling might impact your financing arrangement. If you cancel a service included in your Sunbit loan, the merchant (Mercedes-Benz of Walnut Creek) will notify Sunbit, and your purchase amount will be adjusted or canceled accordingly. Any payments already made may be reimbursed to your original payment method. Make sure to consider that canceling could stop your access to any ongoing services or benefits tied to the subscription or financing plan, and check for any outstanding balances or terms you must fulfill before fully canceling.
- First and last name associated with the account or loan
- Email address on file with Sunbit
- Loan agreement number or account number
- Phone number used for your Sunbit account (if required for contact)
- Name of the merchant, such as Mercedes-Benz of Walnut Creek
- Date and amount of the original transaction or subscription
- Reason for cancellation (e.g., return, service not needed, incorrect billing)
- Any supporting documentation (such as invoice, receipt, or proof of payment/identity) if requested
- Confirmation request for account closure or cancellation
We've actually written a step by step guide on how to get a refund from Mercedes-Benz of Walnut Creek. Check it out!
The Easiest Way to Cancel Mercedes-Benz of Walnut Creek
If you’re frustrated trying to cancel your subscription, membership, or bill from Mercedes-Benz of Walnut Creek—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Mercedes-Benz of Walnut Creek?
MBFS.COM DES:Auto Pay ID:XXXXX29860 INDN:ACME LLC, MBFS WEB PAY XXXXXXXXXXXXX, MBFS.COM Auto Pay 5001867588 WEB ID: 1850860002, MBFS.COM DES:AUTO PAY ID:XXXXX11410 INDN:JOHN DOE, MBFS Financial Services Bill Payment
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
