The Metropolitan Museum of Art offers memberships that give you free admission for you and guests, plus special perks like early access to exhibitions, discounts at The Met Store and dining spots, and invites to members-only events. Membership options range from individual to family and special levels with more benefits, costing between $90 and $1,500 per year. These memberships are billed yearly and membership cards take a few weeks to arrive, but you can enter by showing your ID. Some parts of the membership fee might also be tax-deductible.
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The cancellation process requires contacting the Membership Department either by phone or email to opt out of automatic renewal or membership cancellation. The instructions are straightforward but lack an automated online cancellation option, making it relatively easy but slightly less convenient than a self-service option.
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minutes to cancel a Metropolitan Museum of Art subscription.
How to Cancel Metropolitan Museum of Art: Step by Step
If you purchased through Credit or Debit Card:
- Log in to your account on the Met's membership portal.
- Navigate to the "Membership" section of your account.
- Locate your active membership and select the option to cancel.
- Follow the prompts to confirm the cancellation.
- If you have trouble, email the membership team at membership@metmuseum.org for assistance.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to "Settings" (the gear icon).
- Select “Payments” and then “Manage Automatic Payments.”
- Find the Metropolitan Museum of Art in the list of agreements.
- Select the agreement and then choose the option to cancel.
If you purchased through a Third-party Reseller:
- Contact the reseller directly and inquire about their cancellation policy.
- Follow their specific instructions for cancellation.
Tips & Tricks for Canceling Metropolitan Museum of Art
- Keep email confirmation of cancellation as proof in case charges still occur.
- Contact Met support directly via phone for faster resolution rather than online forms.
- Prepare bank or card statements that show wrongful charges to support refund requests.
- If subscribed via third parties like iTunes or Roku, cancel through them following their procedures.
- Remove stored payment information from your account to prevent further charges.
- Use social media channels such as Facebook or Instagram to escalate if normal support channels fail.
- Act quickly after the billing date to dispute unexpected charges promptly.
- Be polite but firm in your communications, emphasizing you cancelled before the charge date.
- Document all interactions with customer support including names, dates, and what was discussed.
- Expect to escalate to phone support as online cancellations or FAQs might not fully resolve billing issues.
Metropolitan Museum of Art Customer Service Info
If you need assistance, here's how you can get in touch with Metropolitan Museum of Art's support team.
Cancel Metropolitan Museum of Art Script
Script
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Dear Metropolitan Museum of Art Team,
I hope this message finds you well. I would like to request the cancellation of my subscription to the museum. Due to personal circumstances, I am currently unable to continue my membership and would appreciate your assistance in processing this cancellation.
Thank you for your attention to this matter. I have enjoyed the benefits of my membership and appreciate the valuable experiences the museum provides.
Best regards.
Frequently Asked Questions
The Metropolitan Museum of Art's membership contributions are non-refundable and non-transferable. Additionally, membership benefits cannot be resold, exchanged, or transferred, and admission tickets associated with memberships are not valid for group visits.
To cancel your subscription with the Metropolitan Museum of Art, it appears there is no direct online cancellation tool that explicitly states whether a password is needed or not. However, the Museum suggests contacting their membership support via email at membership@metmuseum.org for membership issues, including cancellations. Since there's no mention of phone or chat support for cancellation without logging in, it is likely that you would need to access your account using your password to manage your subscription. If you have forgotten your password, you can reset it at this link: https://store.metmuseum.org/account/forgot-password. Contacting membership support is a good approach if you cannot access your account.
- Lack of engagement or value perceived from the membership, such as infrequent updates, uninspiring programming, or limited access to special events.
- Financial reasons including the desire to reduce expenses or no longer having discretionary income for memberships.
- Lack of time or opportunity to visit the museum or use the membership benefits.
- Dissatisfaction with customer service or policies, such as refund restrictions and automatic renewals.
- Change in interests or lifestyle that makes the membership no longer relevant or appealing.
- Negative experiences at the museum, including issues with visitor conduct or feeling unwelcome.
- Confusing or inconvenient cancellation processes that frustrate members.
Membership contributions to the Metropolitan Museum of Art are non-refundable and non-transferable, so if you pay for a membership, you will not get your money back upon cancellation. While you can cancel or opt out of the Automatic Renewal program at any time by notifying the Membership Department, the initial membership payment itself is not refundable, which is an important consideration to avoid losing money if you change your mind. There are no explicit early cancellation fees noted, but the no-refund policy acts as a significant lock-in on the membership payment.
Before cancelling a subscription or membership with the Metropolitan Museum of Art, it's important to know that membership benefits, such as free admission and exclusive access to events, will be immediately lost upon cancellation. Memberships and benefits are non-refundable and non-transferable, meaning you won't receive a refund for any unused portion. Additionally, certain membership benefits, like admission tickets, cannot be used for group visits and cannot be resold or exchanged. Consider these factors carefully as cancellation ends your access to member-only content and perks.
- Member ID number
- Full name as it appears on the membership
- Mailing address associated with the membership
- Date of payment (if available)
- Email address or phone number used for membership correspondence
- Reason for cancellation (if requested)
- Contacting the Membership Department: Notify by email (membership@metmuseum.org or automatic.renewal@metmuseum.org) or phone (212-570-3753)
We've actually written a step by step guide on how to get a refund from Metropolitan Museum of Art. Check it out!
The Easiest Way to Cancel Metropolitan Museum of Art
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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