Buildertrend is a company that offers cloud-based software to help manage construction projects, leads, materials, and finances. They provide subscription plans that include access to tools, training, and support from a dedicated team to help users get started and succeed with the software. The subscription also offers customization options and ongoing product updates. You might see charges from them because of their subscription model, which helps manage your project smoothly, including payment processing features to make paying subcontractors easier.
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The process involves multiple steps including logging in as an administrator, sending a cancellation request, submitting an Account Change Request form, and waiting for confirmation, which can take up to one business week. Additionally, there are options to cancel through app stores for mobile devices, but overall it's a moderately complex and time-consuming process.
Estimated Time
On average, it takes
3 days
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00
minutes to cancel a Milestone #1 Concrete Pour subscription.
How to Cancel Milestone #1 Concrete Pour: Step by Step
If you purchased through Buildertrend:
- Log in to your Buildertrend account.
- Click on your user profile icon located at the top right corner.
- Select Manage Subscription from the dropdown menu.
- Once on the Manage Subscription page, look for the Cancel Subscription option at the top.
- Click on Cancel Subscription and follow any additional prompts to confirm your cancellation.
- Ensure you complete this process before the renewal date to avoid being charged for the next subscription term.
- If applicable, take note that any remaining fees owed must still be settled.
Tips & Tricks for Canceling Milestone #1 Concrete Pour
- Cancel immediately after subscribing to avoid long-term charges.
- Look for the "Cancel Renewal" button, but be aware it might only activate 24 hours after payment.
- Expect multiple navigation steps before you can actually cancel; be persistent through all screens.
- Be prepared to cancel over the phone, and keep a record of calls and confirmations.
- Use firm, clear language stating that you want to cancel and do not want to be charged again.
- Escalate requests to supervisors or managers if frontline customer service is unhelpful.
- Consider sending a cancellation request via certified mail to have formal proof if digital or phone methods fail.
- Report abusive cancellation practices to consumer protection or anti-trust regulators if needed.
- As a last resort, block payments through your bank or credit card issuer to stop future charges.
- Monitor your account closely after cancellation to ensure the subscription does not automatically reactivate.
Milestone #1 Concrete Pour Customer Service Info
If you need assistance, here's how you can get in touch with Milestone #1 Concrete Pour's support team.
Cancel Milestone #1 Concrete Pour Script
Script
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Dear Milestone #1 Concrete Pour Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to some recent changes in my business priorities, I no longer require the services provided at this time.
I would appreciate it if you could process this cancellation at your earliest convenience. Please confirm the cancellation and any final bills that may arise. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Milestone #1 Concrete Pour's subscription with Buildertrend automatically renews at the end of each subscription term unless canceled prior to the renewal date. Cancellations must be made before the renewal date to avoid charges, and no refunds are issued for fees already paid. To cancel, users must use the 'Manage Subscription' option in their account or provide written notice to their customer success representative for additional training cancellations. Remaining fees due under an installment plan are still owed if cancellation occurs mid-term.
To cancel your subscription for Milestone #1 Concrete Pour on Buildertrend, you or an administrator on your account need to navigate to the 'Manage Subscription' button on your account and select 'Cancel Subscription' at the top of the page. It appears you must be logged into your account to do this, so your password will be necessary. If you need to reset your password, you can do so here: https://buildertrend.com/password-reset. There is no mention of phone or chat support cancellation without authentication, so having your password is essential for cancellation through the website.
- Paying for features they will never use
- Not logging into or using the software, indicating it is not working for them or is not a fit
- Just not using the software despite being customers
- Paying a small fortune each month for unused features
- Need software that better fits their specific business needs
Buildertrend subscriptions, including Milestone #1 Concrete Pour, automatically renew at the end of the subscription term unless canceled before the renewal date. If you cancel during the subscription term, you won't receive a refund for the current or previous fees, and you must still pay any remaining fees owed, with the subscription terminating only at the next renewal date. To avoid being charged, you must cancel before the renewal date via the 'Manage Subscription' button, and cancellations require proactive action without any early cancellation refunds or immediate termination.
Before cancelling your Milestone #1 Concrete Pour subscription on Buildertrend, it's important to know that you will lose access to all your customer and project data once the cancellation is processed. You should export all data beforehand, as Buildertrend does not provide refunds after renewal and can charge a fee to assist with data extraction for up to one year post-subscription. Make sure to move any active projects to another tool to prevent delays and notify your team and clients about the change. Cancellation requires submitting a form and receiving confirmation from Buildertrend to be effective, so be sure to follow up if you don't get a confirmation.
- Administrator access to the Buildertrend account
- Account login credentials (email and password)
- Subscription renewal date to ensure cancellation occurs before renewal
- Exported customer and project data (if you want to keep your data before cancellation)
- Write or email from the administrator's email address to the Customer Success Representative or [email protected]
- Account Change Request Form, completed and returned (as required after initial cancellation email)
- Confirmation of cancellation via email or phone from Buildertrend
- Notifying your team and clients of the upcoming cancellation/change
- Optionally, navigate to the 'Manage Subscription' section online and select 'Cancel Subscription'
- Written notice for cancelling additional services or training, if applicable
We've actually written a step by step guide on how to get a refund from Milestone #1 Concrete Pour. Check it out!
The Easiest Way to Cancel Milestone #1 Concrete Pour
If you’re frustrated trying to cancel your subscription, membership, or bill from Milestone #1 Concrete Pour—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Milestone #1 Concrete Pour?
MilestoneConcretePour, Milestone1ConcretePour, ConcretePourMilestone1, M1ConcretePour, Milestone#1ConcretePour, ConcretePourM1
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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