Millennial Specialty Insurance offers various insurance plans for both personal and business needs. For personal insurance, they cover things like homeowners, renters, and flood insurance. For businesses, they offer things like liability, workers compensation, and cyber insurance. Customers can manage their policies and payments easily through an online portal, which is why you might see a bill from them if you have insurance coverage with them.
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The cancellation process involves either working with an insurance agent or directly calling a customer service representative, which is straightforward and quick. There is no cancellation fee, and refunds are prorated, indicating a user-friendly cancellation policy.
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minutes to cancel a Millennial Specialty Insurance subscription.
How to Cancel Millennial Specialty Insurance: Step by Step
If you purchased through MSI website:
- Log in to your account on the MSI customer portal.
- Select Request Policy Change from the Customer Menu.
- Choose Request Cancel to initiate the cancellation process.
- Complete the eForm and submit it.
If you purchased through an insurance agent:
- Contact your insurance agent directly.
- Request cancellation of your policy through them.
If you purchased via phone or customer service:
- Call 844-788-0873 to reach MSI customer service.
- Request to cancel your subscription and provide any necessary information.
If you purchased by other methods:
- Email customer service at customerservice@msimga.com.
- Include your policy details and request for cancellation.

Tips & Tricks for Canceling Millennial Specialty Insurance
- Document all communication by saving emails, messages, and recording call times to use as proof if needed.
- Use firm and clear language stating your intent to cancel and request confirmation immediately.
- Call during business hours early in the week to avoid long hold times and increase chances of speaking to a supervisor.
- If customer service is unresponsive, escalate the issue by asking to speak to a manager or supervisor.
- Threaten or actually file a Better Business Bureau (BBB) complaint or dispute charges with your bank as leverage.
- Send a formal cancellation email to the official cancellation email address (e.g., contactUS@msimga.com) and request a read receipt.
- Do not rely solely on online portals as cancellations may not process correctly; always confirm cancellation by phone or email.
- Be persistent and follow up regularly until you receive written confirmation.
- In some cases, users found success by mentioning potential legal action or complaints with insurance regulators.
- Timing payments around billing cycles can sometimes prevent automatic renewals; cancel just before the bill is due.
Millennial Specialty Insurance Customer Service Info
If you need assistance, here's how you can get in touch with Millennial Specialty Insurance's support team.
Cancel Millennial Specialty Insurance Script
Script

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Dear Millennial Specialty Insurance Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changes in my personal circumstances, I am unable to continue my membership at this time.
I appreciate the service I have received thus far and respectfully ask that you process my cancellation at your earliest convenience. Please confirm the cancellation and any final steps I need to take.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Millennial Specialty Insurance does not charge a cancellation fee for memberships or subscriptions. Policy premiums are prorated, and any refund resulting from a cancellation will be credited back to the last payment method used. To cancel, members are advised to work with their insurance agent or contact MSI customer service.
To cancel your subscription with Millennial Specialty Insurance, you do need to contact their customer service directly, either through your insurance agent or by calling 844-788-0873. They do not specify needing your account password for cancellation on their FAQ page. If you do not have your password or need to access your account, you can reset it at their login page: https://apps.msimga.com/login. This suggests you might not need the password if you are canceling via phone through customer service.
- Multiple unauthorized or random billing charges causing confusion and frustration.
- Difficulty canceling insurance plans due to website login issues or lack of response.
- Auto-renewals and charges without prior notification leading to unwanted payments.
- Delayed or mishandled refunds despite customer requests and documentation.
- Duplicate policies billed without customer knowledge or consent.
- Accounts charged for insurance on properties no longer occupied.
- Poor customer service including unresponsiveness, unhelpful staff, and insistence on excessive proof for refunds.
- Claims adjusters unresponsive or ignoring communication during repair or claim processes.
- Frustration with unclear or shady business practices related to billing and policy management.
- Insurance purchased through third-party portals without clear documentation or customer consent.
- Refund checks issued but returned due to insufficient funds.
- Policies renewed without prior notice, causing unexpected charges.
With Millennial Specialty Insurance, you can cancel your renters insurance policy at any time without being locked into a contract or paying early cancellation fees. Their premiums are prorated, so any refund from cancellation is credited back to your last payment method. Just be aware that policies are typically 12-month terms that auto-renew unless you cancel, but the process is straightforward through their customer portal or by contacting customer service.
Before cancelling your Millennial Specialty Insurance subscription, note that there is no cancellation fee and your premium payments are prorated, meaning you could receive a refund on the unused portion of your policy. However, once you cancel, you will lose all coverage and protection provided by the insurance policy. It is important to work with your insurance agent or contact MSI customer service at 844-788-0873 to process the cancellation properly. Additionally, any refunds will be credited to the last payment method used.
- Policyholder's full name as listed on the insurance policy
- Policy number or account number
- Email address associated with the policy
- Phone number associated with the policy
- Reason for cancellation (may be requested)
- Effective date of cancellation (the date you want the policy to end)
- Verification as a named insured (only a named insured can request cancellation)
- Mailing address for any refund, if applicable
- Last payment method used (for possible refund credit)
- Identification or account verification when calling customer service
- Any supporting documentation if requesting a backdated cancellation (sometimes required)
We've actually written a step by step guide on how to get a refund from Millennial Specialty Insurance. Check it out!
The Easiest Way to Cancel Millennial Specialty Insurance
If you’re frustrated trying to cancel your subscription, membership, or bill from Millennial Specialty Insurance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.