Moonbrew is a company that offers tasty beverage products like coffee and hot cocoa, and they make it easy to get your favorites regularly through a subscription. When you subscribe, you get 20% off your orders, free shipping, special gifts, and early access to new and exclusive products. You can easily manage your subscription online by rescheduling deliveries, swapping products, or skipping a delivery if you want. If you ever want to stop, there are no cancellation fees, and customer support is available to help through email.
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The cancellation process is straightforward and can be completed online by logging into the account, going to manage subscription, and selecting cancel subscription. There is also support via email to assist with cancellation if needed, and there are no fees or complicated steps involved.
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minutes to cancel a moonbrew subscription.
How to Cancel moonbrew: Step by Step
If you purchased through MoonBrew's website:
- Log in to your account on the MoonBrew website.
- Click on "Manage this subscription" on the home page.
- Select "Cancel Subscription".
- If you require assistance, email support@moonbrew.co for help with cancellation.
Tips & Tricks for Canceling moonbrew
- Contact customer support directly via email or phone and be persistent until you get a response.
- Document all communications including dates, times, and names of representatives you speak with.
- Use firm and clear language stating that you want the subscription cancelled immediately and to stop all future charges.
- Escalate to supervisors or managers if initial customer service representatives are unhelpful.
- Cancel during business hours to ensure your request is processed promptly.
- Check your bank or card statements to catch any unauthorized charges after cancellation.
- Consider disputing charges with your bank if the company continues to bill after confirmed cancellation.
- Cancel any linked payment methods or subscriptions from your payment provider or app store if the company does not honor cancellation requests.
- Timing your cancellation request just before a billing cycle can help avoid charges for the next period.
- Leverage public sharing on forums to warn others and sometimes prompt better response from the company.
moonbrew Customer Service Info
If you need assistance, here's how you can get in touch with moonbrew's support team.
Cancel moonbrew Script
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Hello Moonbrew Team,
I hope this message finds you well. I would like to request the cancellation of my subscription as I have decided to explore other options that better suit my current needs. I appreciate the service provided to me so far, but I believe it's best for me to discontinue at this time. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Moonbrew's cancellation policy for memberships/subscriptions allows you to request returns within 60 days of your order date by contacting their support. Refunds, if approved after inspection of the return, will be issued to the original payment method. To manage or cancel your subscription, you likely need to log into the 'MY SUBSCRIPTION' section on their website, although explicit cancellation steps were not found directly on the site.
To cancel your subscription with Moonbrew (moonbrew.co), you do need to log in to your account, which requires your password. If you do not remember your password, you can reset it using the "Forgot Your Password?" link on their account login page: https://moonbrew.co/account. After logging in, you can manage and cancel your subscription from your account dashboard. If you need additional help, you can also email their support for assistance with cancellation.
- Product did not meet expectations (e.g., caused insomnia rather than alleviating it).
- Confusing subscription management systems making it difficult to cancel or pause subscriptions.
- Customer service issues, including lack of timely responses or support for cancellation requests.
- Shipping delays leading to dissatisfaction with order fulfillment.
- Issues with product ingredients, such as presence of additives like maltodextrin despite claims of being all natural.
- Unclear or confusing communication from the company regarding subscription status or membership.
- Financial reasons, such as inability to continue due to cost.
- Lack of immediate refund or cancellation options beyond a narrow window (e.g., only within 24 hours of purchase).
- Dissatisfaction with product effectiveness related to personal health goals.
- Requesting refunds due to receiving defective, damaged, or wrong items.
Moonbrew allows you to pause, skip, or cancel your subscription at any time, so there are no lock-ins, contracts, or early cancellation fees to worry about. You should be aware that all cancellations must be done proactively by you, and refunds are handled separately with a 60-day return policy for eligible items. There don't appear to be any gimmicks preventing cancellation, but you should inspect your order promptly and contact them if there are any issues.
Before cancelling a Moonbrew subscription, note that cancellations or refunds on orders are only accepted within 24 hours of purchase. If you want to remove or swap something in your order, cancellations/refunds are accepted within 30 days. After cancellation, you will lose access to any products or benefits associated with your subscription. Also, any refund requires returning the undamaged package and processing takes 3-5 business days. For assistance, you must email hello@moonbrewmagic.com with your order number. Keep in mind that returned packages not covered for reshipping will be forfeited.
- Account login credentials (email and password used for your MoonBrew account)
- Access to the "My Account" or "My Subscription" page on moonbrew.co
- Subscription details (which specific subscription you want to cancel, in case you have more than one)
- Email access (in case you need to send a cancellation request to hi@moonbrew.co if you have issues online)
- Knowledge of the cancellation process (log in, go to "Manage this subscription," and select "Cancel Subscription")
- Ability to recover your password if you forgot it (using the "Forgot Your Password?" option)
We've actually written a step by step guide on how to get a refund from moonbrew. Check it out!
The Easiest Way to Cancel moonbrew
If you’re frustrated trying to cancel your subscription, membership, or bill from moonbrew—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to moonbrew?
- Thirdzy - Science-backed sleep supplement with GABA, magnesium, collagen, and L-theanine.
- Beam Dream Powder - Sleep powder with magnesium, reishi, and melatonin.
- Ritual - Supplements, multivitamins, and protein powders developed by scientists.
- Momentous - High quality and innovative nutrition products.
- Gainful - Personalized protein powders tailored to body type and fitness goals.
- Rootine - Custom vitamins based on genetics, blood levels, and lifestyle.
- Real Good Foods - Nutritional food products platform.
- X2 PERFORMANCE - Supplements and beverages for athletes.
- egglife - Cage-free egg-based products brand.
- HEROICA! MexiCo - Nutritious superfood products provider.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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