Morgan-White Group helps insurance companies manage important tasks like signing people up, keeping track of eligibility, and handling billing. If you see charges from them, it's probably for managing your insurance premium payments, which they can bill all together or separately. They also send out ID cards and welcome kits, and offer 24/7 online access so you can check your info anytime. Basically, they make sure your insurance stuff runs smoothly behind the scenes so you don't have to worry about it.
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Cancellation requires a formal 30-day notice via email or fax which adds time and some complexity, but the process is straightforward with clear instructions provided.
Estimated Time
On average, it takes
30 days
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minutes to cancel a Morgan-White Group subscription.
How to Cancel Morgan-White Group: Step by Step
If you purchased through Email:
- Compose an email to individualchanges@morganwhite.com.
- In the subject line, write Cancellation Request.
- Provide your account details and state that you wish to cancel your subscription.
- Wait for a confirmation of your cancellation.
If you purchased through Fax:
- Prepare a written cancellation request including your account information.
- Send the fax to (601) 956-3795.
- Wait for a confirmation of your cancellation.
Tips & Tricks for Canceling Morgan-White Group
- Persistently attempt cancellation over several days if it doesn’t work initially, as some users report the site cycles without processing.
- Time your cancellation attempts during business hours to maximize the chance of contact or system responsiveness.
- Use the exact language "cancel subscription" or "end my membership"
- Document all your cancellation attempts including screenshots or timestamps for potential disputes or escalations.
- Contact your bank as a last resort to stop payment if direct cancellation fails, but be prepared to update other subscriptions if you cancel your card.
- Ignore unresponsive social media help channels as they often don’t reply according to user experiences.
- Escalate by repeatedly using the website cancellation tool and do not give up until it finally confirms cancellation, even if it takes multiple tries and days to process.
Morgan-White Group Customer Service Info
If you need assistance, here's how you can get in touch with Morgan-White Group's support team.
Cancel Morgan-White Group Script
Script
Copy
Dear Morgan-White Group,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue with the membership at this time.
I appreciate the services provided and would like to ensure there are no further charges to my account. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Morgan-White Group's cancellation policy allows members to terminate their product policy by logging into their portal, selecting the product, and confirming termination. The termination date depends on the last paid-through date, and canceling a policy also cancels all dependents and combo packages. Members have 30 days to reinstate a terminated policy; after that, they must contact customer service at 888-859-3795 for assistance. A final notice is mailed upon termination.
To cancel your subscription with Morgan-White Group, you need to log in to their client portal where you can terminate your policy. This means you will need your password to access the portal for cancellation. If you don't remember your password, you can reset it by going to the login page at my.mwadmin.com and clicking "Forgot Password" to receive a reset link via email. Here is the reset password URL for your convenience: https://my.mwadmin.com.
- Difficulty in canceling plans: Customers report that canceling memberships or plans is extremely difficult, causing frustration.
- Continuous billing after cancellation attempts: Many complain of being billed repeatedly even after requesting cancellation.
- Higher cost compared to alternatives: Some customers find cheaper plans elsewhere that cover more services.
- Non-refundable fees: The one-time enrollment fee plus the first month's premium are non-refundable, which can lead to dissatisfaction upon cancellation.
- Required 30-day cancellation notice: Cancellation requires a 30-day notice, which may be inconvenient for some members.
- Customer service challenges: Customers sometimes struggle to reach or get effective help from customer service for cancellations or refunds.
Morgan White Group requires a 30-day written notice via email or fax to cancel any dental or other coverage, which means you cannot cancel your subscription immediately at any time. There appear to be no specific early-cancellation fees or penalties mentioned, but the need for advance notice and the fact that coverage continues unless you send cancellation means you should be aware of potential lock-in periods. Also, canceling dental within packages containing vision cancels both policies, and terminated policies can only be reinstated within 30 days before requiring customer service intervention.
Before cancelling your subscription or membership with Morgan-White Group, be aware that terminating your policy will also terminate coverage for any dependents under that policy. If you cancel dental coverage that is part of a combo package including vision, both policies will be cancelled. After cancellation, you have a 30-day window to reinstate the plan by updating your payment through the portal; beyond that, you must contact customer service. Also, cancellation will end your access to all benefits covered under the terminated policies, so consider this before proceeding.
- Policy or account number
- Full name of the policyholder as it appears on the account
- Contact information (such as email address and phone number on file)
- Login credentials for the Morgan-White Group client portal (if cancelling online)
- Written notice of cancellation (if submitting by email or fax, typically requires 30-day advance notice)
- Email address for cancellation requests (such as individualchanges@morganwhite.com)
- Fax number for cancellation requests ((601) 956-3795)
- Product or policy to be cancelled (e.g., dental, vision, or combo package; be aware cancelling one in a combo may terminate both)
- Effective date of cancellation (next available date based on last paid-through date)
- Dependent information (if applicable, as dependents will also be cancelled)
- Confirmation of cancellation (review and accept the final confirmation in the portal)
- Customer Service phone number for assistance: (888) 859-3795
We've actually written a step by step guide on how to get a refund from Morgan-White Group. Check it out!
The Easiest Way to Cancel Morgan-White Group
If you’re frustrated trying to cancel your subscription, membership, or bill from Morgan-White Group—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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