Figure.com offers a Home Equity Line of Credit (HELOC) that you can apply for entirely online, with fast approval in minutes and funding in as few as five days. They charge a one-time origination fee but no ongoing account or maintenance fees, making it simple to manage. The loan has fixed interest rates, so your monthly payments are predictable, and you can borrow, repay, and borrow again up to your credit limit. People might get billed by Figure if they have a HELOC with them to pay for things like home improvements, debt consolidation, or major purchases.
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To cancel a subscription or mortgage loan payment with Figure.com, a user must contact customer support either via email or phone. The process is relatively straightforward but requires direct communication with customer service, which can take some time depending on response speed.
Estimated Time
On average, it takes
15 minutes
00
00
minutes to cancel a Mortgage Loan Payment subscription.
How to Cancel Mortgage Loan Payment: Step by Step
If you purchased through Figure.com:
- Log in to your Figure account on the website.
- Navigate to the Account section.
- Click on Subscriptions to view your active subscriptions.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow any on-screen instructions to confirm your cancellation.
If you purchased through your credit card:
- Contact your credit card company directly.
- Request that they block any future payments to Figure.com.
If you purchased through customer support:
- Call Figure Customer Support at (888) 819-6388.
- Provide your account details to the representative.
- Request to cancel your subscription.
- Follow any additional instructions given by the representative.
Tips & Tricks for Canceling Mortgage Loan Payment
- Be persistent and patient when dealing with customer service, as response times can be slow and multiple follow-ups may be necessary.
- Use the online mortgage portal thoroughly; explore alternate payment scheduling options if direct payment cancellation or lump sum payments aren’t accepted.
- Keep detailed records of all communications and payment attempts to avoid losing documents or having to resend information frequently.
- Consider requesting a mortgage recast to reduce payments rather than outright cancellation, which can sometimes be more readily approved.
- Choose timing strategically by initiating cancellation or modification requests around billing cycles or before payments are processed to increase chances of success.
- Deactivating autopay temporarily during negotiation or forbearance requests can prevent unwanted payments, but be aware this might affect credit reporting.
- Use clear, respectful language emphasizing financial hardship or changes in circumstances to foster cooperation from lenders.
- Escalate issues by requesting supervisors or using formal complaints if normal customer service channels are ineffective.
- Be aware that forbearance or paused payments may still report negatively to credit bureaus; try to get lender agreement in writing on how this will be handled.
- Leverage alternative payment methods (like low-fee credit cards or loans from 401(k)s) to maintain payments if possible, minimizing negative impacts.
Mortgage Loan Payment Customer Service Info
If you need assistance, here's how you can get in touch with Mortgage Loan Payment's support team.
Cancel Mortgage Loan Payment Script
Script
Copy
Dear Figure Customer Service,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with Figure.com. Unfortunately, I can no longer continue with the service due to financial constraints.
I appreciate the services provided thus far, but I must prioritize my current financial situation. Please confirm the cancellation of my subscription at your earliest convenience.
Thank you for your understanding and assistance.
Sincerely,
[Your Name]
Frequently Asked Questions
Figure.com does not provide explicit information on their website about a membership, subscription, or bill cancellation policy related to Mortgage Loan Payments. However, they offer loan assistance and forbearance options for deferment of payments under certain conditions. For precise cancellation or subscription termination policies, contacting Figure.com customer support directly is recommended.
To cancel a Mortgage Loan Payment subscription on Figure.com, you typically need to log in with your account, which requires your password or a one-time passcode. There is phone and chat support available during business hours, but for subscription cancellation, having account access is usually necessary. If you need to reset your password, you can do so at this link: https://www.figure.com/dashboard (click 'Forgot Password'). This ensures secure handling of your subscription cancellation.
- Financial hardship: Unexpected loss of income or increased expenses making payments unaffordable.
- High interest rates: Desire to refinance or switch to lower interest loans elsewhere.
- Poor customer service: Frustration with the mortgage servicer's responsiveness or communication.
- Errors in billing: Incorrect charges or misapplied payments leading to disputes.
- Change in circumstances: Moving to a new home, selling property, or changes in financial priorities.
- Escrow account issues: Overcharged escrow amounts or disagreements about escrow funds.
- Loan terms dissatisfaction: Unfavorable terms realized after signing the mortgage agreement.
- Financial scams or fraud concerns: Fear or suspicion related to mortgage transactions.
- Better offers available: Competitors offering more attractive loan or payment options.
- Lack of transparency: Unclear fees, charges, or loan conditions.
Figure.com's Mortgage Loan Payment service does not charge any early cancellation or prepayment fees, meaning you can pay off your loan early without penalties. However, there is no explicit information about subscription or membership cancellation policies, contracts, or lock-ins that might prevent you from cancelling immediately. It's advisable to review specific terms before committing, but generally, there are no financial lock-in gimmicks to worry about for early loan payoff.
Before cancelling a mortgage loan payment subscription with Figure, be aware that cancelling may mean you lose access to any online account management tools or benefits associated with the subscription, such as easy payment tracking and digital communication channels. It's important to consider that stopping payments without formal loan repayment arrangements can lead to late fees, penalties, or even default on the mortgage loan. Always check with Figure's customer service for assistance before cancelling to avoid negative impacts on your credit and to explore possible repayment options or loan assistance programs.
- Loan number
- Borrower Information: Name, last 4 digits of Social Security Number, email address, primary and alternate phone numbers, preferred contact method(s), and military status
- Property Information: Property address, mailing address (if different), property status (primary/second home/investment), occupancy status, intent regarding the property (keep/sell/transfer/undecided), sale listing and agent details (if listed), HOA/condo fee status & amount (if applicable)
- Hardship Information: Hardship start date, duration (short-term/long-term/resolved with resolution date), type(s) of hardship (e.g., unemployment, income reduction, expenses increase, disaster, COVID-19, disability/illness, divorce, death, employment transfer, other), supporting documentation as applicable
- Borrower Income: Monthly income amounts by type (e.g., wages, self-employment, unemployment, Social Security, rental, investment, other) (no documentation required for income)
- Borrower Certification and Agreement: Signature and date
- Submission of Application: All information and required documents submitted to myaccount@figure.com
- Phone Assistance: 888-527-1950
We've actually written a step by step guide on how to get a refund from Mortgage Loan Payment. Check it out!
The Easiest Way to Cancel Mortgage Loan Payment
If you’re frustrated trying to cancel your subscription, membership, or bill from Mortgage Loan Payment—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Mortgage Loan Payment?
FIGURE LOAN PAYMENT, FIGURE PAYMENT, FIGURE MORTGAGE PMT, FIGURE HOME LOAN PMT, FIGURE LOAN PRINCIPAL, FIGURE LOAN INTEREST
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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