Move With Vi offers subscription-based fitness services that allow you to join workout programs and get ongoing fitness coaching from home. They bill customers on a recurring basis, meaning you pay a regular fee (usually monthly) to keep accessing their classes and coaching support. It's a simple way to stay motivated and consistent with your fitness goals without needing to visit a gym. So if you see a charge from Move With Vi, it's likely for your ongoing fitness subscription.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process is straightforward and can be completed via the Customer Portal or directly through app store subscription settings, requiring simple steps like logging in, selecting the subscription, and confirming cancellation. The availability of in-app cancellation options for both iOS and Android users further lowers the difficulty level.
Estimated Time
On average, it takes
10 minutes
00
00
minutes to cancel a Move With Vi subscription.
How to Cancel Move With Vi: Step by Step
If you purchased through Credit Card:
- Log in to your account on fitbudd.com.
- Navigate to the Billing Section of your account.
- Find the subscription you wish to cancel.
- Select the option to cancel your subscription.
- Follow any additional prompts to confirm the cancellation.
If you purchased through a Trainer:
- Contact your Trainer directly.
- Request cancellation of your subscription.
- Confirm the cancellation with your Trainer.
Tips & Tricks for Canceling Move With Vi
- Call customer service directly and be prepared to be persistent; sometimes repeated calls are needed.
- Use firm but polite language, clearly stating that you want to cancel and not interested in offers.
- Mention specific billing dates to ensure cancellation aligns with your billing cycle to avoid unexpected charges.
- Escalate to a supervisor or manager if initial representatives are unhelpful or try to retain you with offers.
- Document every interaction including dates, times, and names of representatives spoken to, for leverage if needed.
- Try cancelling near the end of the billing period so the cancellation applies immediately and you don’t get charged for the next period.
- Check online account management portal for cancellation options, as some users found hidden or unintuitive cancel buttons after navigating multiple menus.
- Beware of offers for discounted rates to stay; decide ahead if you want to accept or firmly refuse.
- Use email or chat support as supplementary methods to have written proof of cancellation requests.
- Be ready to say you want definite confirmation of cancellation to reduce the risk of being unknowingly continued on the subscription.
Move With Vi Customer Service Info
If you need assistance, here's how you can get in touch with Move With Vi's support team.
Cancel Move With Vi Script
Script
Copy
Dear Move With Vi Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to personal circumstances, I am unable to continue using the services at this time.
I appreciate the quality of the programs offered, but I need to focus on other commitments right now. Please confirm the cancellation of my subscription and any further steps I should take regarding billing.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Move With Vi's Platinum Membership requires a minimum commitment of four monthly payments before cancellation is effective, with cancellations taking effect at the end of the current billing period. Annual memberships can be canceled to stop auto-renewal, but no refund will be issued, and all cancellations must be made at least 2 business days before the billing cycle ends. Refunds are not offered except where legally required, and in-app subscriptions must be canceled through Apple or Google Play stores directly.
To cancel your Move With Vi (fitbudd.com) subscription, you need to log in to the Customer Portal using your email and a login code sent to you, so having access to your account is necessary. The process involves requesting a login code via SMS or email to access your subscription details and then canceling it through the portal. If you do not remember your password, the system uses a login code for access, so a password reset URL is not directly provided for cancellation. For password management or login support, you can check their help center at help.fitbudd.com.
- Lack of key features on Android app compared to iOS, such as inability to specify dumbbell/barbell weights or types.
- App requires frequent manual adjustments of workouts, making it inconvenient.
- Excessive daily exercises leading to workout imbalance.
- High subscription cost for an app with limited functionality.
- Poor customer service experiences, including slow, overseas-based support and difficulty contacting support.
- Rigid billing and non-refundable charges causing dissatisfaction.
- Difficulty cancelling subscriptions requiring support contact, seen as unfriendly and inconvenient.
- Frustrations with app usability like inability to copy meals, error messages, or difficulty navigating client profiles.
- Annoying constant upgrade messages and extra charges for add-ons.
- Issues linking fitness tracking devices leading to poor user experience.
- Refund policy allows returns for full refund minus shipping within 30–90 days if not satisfied.
Move With Vi (Move With Us) has a minimum billing commitment of four months for their Platinum Monthly Membership, meaning if you cancel before paying for four months, you still owe for those months. Cancellations after this period take effect at the end of the current billing period, with no refunds given for any unused membership period. Additionally, cancellation during a membership pause is not allowed, and pauses require a minimum duration of 4 weeks with approval.
Before cancelling your Move With Vi subscription, it is important to know that you must complete at least four monthly payments if you are on the monthly Platinum Membership plan before the cancellation takes effect. If you cancel within the first four months, your membership remains active, and you will continue to be billed until the four payments are completed. After completing four months, you can cancel anytime, and your membership will end at the end of the current billing cycle with no further charges. Upon cancellation, you lose access to all the premium membership features and content associated with the Platinum Membership. Also, if you have an annual subscription, there are no refunds for the remaining billing period, and you must contact Move With Us at least two business days before the end of the billing period to cancel. If you subscribed via the app stores, you must cancel through the Apple App Store or Google Play Store, subject to their terms and conditions.
- Account details (such as email or username registered with Move With Vi/FitBudd)
- Billing information associated with your subscription or membership
- Subscription or membership ID if applicable
- Request in writing (formal cancellation request to support@fitbudd.com)
- Notice period (inform them at least 30 days in advance)
- Receipt of cancellation confirmation from customer support
We've actually written a step by step guide on how to get a refund from Move With Vi. Check it out!
The Easiest Way to Cancel Move With Vi
If you’re frustrated trying to cancel your subscription, membership, or bill from Move With Vi—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Move With Vi?
MoveWithVi, Move With Vi, FITBUDD.COM MoveWithVi, FITBUDD.COM Move With Vi
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
