MyChart at sclhealth.org is a convenient online service where you can communicate with your doctor, view test results, manage medications, and schedule appointments all from home. It also offers access to your billing and insurance information, letting you review your account details, view statements, and make payments online. If you have medical bills or insurance charges, you might see these in your MyChart account, making it easier to keep track of and pay your bills. It's designed to help you manage your health and related costs in one easy place.
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The cancellation or deactivation process for MyChart involves logging into the account, navigating through several menu options, and clicking a deactivate button. The instructions are clear and straightforward, with direct steps provided, but it requires users to understand menus and find specific settings, which may pose minor difficulty for less tech-savvy users.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a MyChart subscription.
How to Cancel MyChart: Step by Step
If you purchased through MyChart:
- Log into your MyChart account.
- Go to Account Settings.
- Select Security Settings.
- Click on the link for Deactivate Your Account.
- Follow the prompts to confirm the deactivation.
- If you encounter issues, contact your healthcare organization's MyChart help desk via phone or email for assistance.

Tips & Tricks for Canceling MyChart
- Contact billing repeatedly and request escalation to supervisors or higher authorities like CFO/CEO if needed.
- Document all interactions including calls, emails, and written requests for cancellation.
- Send written cancellation requests via email or certified mail to create a paper trail.
- Use firm, clear, polite but assertive language indicating you want to cancel immediately and expect confirmation.
- Threaten a credit card dispute or chargeback for unauthorized charges if cancellation is not processed.
- Cancel well before the next billing cycle to avoid additional charges.
- Verify cancellation via confirmation emails or proof of cancellation.
- Visit the office in person if possible to escalate the cancellation request faster.
- Insist on speaking with supervisors or billing managers, and don’t settle for front-line staff if resistance is encountered.
- Prepare your account details in advance including full name, DOB, Member ID or account number, and billing info for quicker processing.
- Use online forums and communities to gather additional tips and contact info specific to the service.
- Be persistent with timing; some cancellations only go through at certain billing cycles, so ask about timing restrictions and plan accordingly.
MyChart Customer Service Info
If you need assistance, here's how you can get in touch with MyChart's support team.
Cancel MyChart Script
Script

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Dear MyChart Support,
I hope this message finds you well. I am writing to kindly request the cancellation of my MyChart subscription. Unfortunately, due to personal reasons, I no longer require the services provided. I would appreciate your assistance in processing this cancellation at your earliest convenience.
Thank you for your understanding and support.
Best regards.
Frequently Asked Questions
MyChart at sclhealth.org allows users to cancel appointments by logging into their account and selecting the cancel option on the appointment details screen. If users cannot cancel online, they can contact the clinic directly for assistance. There is no explicit detailed membership or subscription cancellation policy publicly outlined, and access to MyChart may be suspended or terminated by Intermountain at any time for any reason.
To cancel or deactivate your MyChart subscription with SCL Health (sclhealth.org), you typically need to log in to your account, which requires your password. If you have forgotten your password, you can reset it by using the "Forgot login information?" link on the MyChart login page here: https://mychart.sclhealth.org/CCMyChart/Authentication/AccountRecovery. If you cannot access your account, you may also contact SCL Health's MyChart help desk by phone or email for assistance, as they can help you deactivate your account without a password. So, while password access is generally needed, help desk support is available if you do not remember your login details.
- Billing or payment issues including unexpected charges or difficulty with payment processing.
- Privacy concerns about sharing personal or health information online.
- Lack of value or utility perceived in using the MyChart platform.
- Technical difficulties such as login problems, bugs, or site malfunctions.
- Dissatisfaction with healthcare services linked via the portal.
- Preference for direct personal contact with healthcare providers.
- Change in healthcare provider or insurance making MyChart access unnecessary.
- Lack of awareness or knowledge about how to effectively use MyChart features.
- Switching to alternative platforms for managing health information or appointments.
- Concerns about paperless billing and electronic communication failures.
MyChart from sclhealth.org does not appear to have any subscription fees, contracts, lock-ins, or early cancellation fees since it is a free service offered to patients. While Intermountain Health can suspend or terminate your access at any time without notice, you can stop or update notifications and discontinue use at any time without penalty. The main point of caution is that access can be taken away by the provider unilaterally, but there is no financial or contractual penalty for canceling or stopping use yourself.
Before cancelling your MyChart subscription at sclhealth.org, know that deactivating your MyChart account means losing all access to your health records, appointment scheduling, prescription refills, and communication with your healthcare providers. You will no longer receive notifications or messages through MyChart, which can be important for managing your health. Consider if you need ongoing access to these features before cancelling. If you decide to proceed, you may need to contact MyChart support directly for account deactivation.
- MyChart account login credentials (username and password)
- Access to the MyChart website or app
- Navigation to Account Settings > Security Settings
- Ability to locate and select the Deactivate Your Account option
- Possible confirmation or re-entry of user credentials to confirm deactivation
- Contact information for MyChart Help Desk (for assistance or questions)
- Knowledge of which bills or appointments may need separate cancellation
We've actually written a step by step guide on how to get a refund from MyChart. Check it out!
The Easiest Way to Cancel MyChart
If you’re frustrated trying to cancel your subscription, membership, or bill from MyChart—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to MyChart?
- Klara, Luma Health, Phreesia, Mend - SelectHub
- Salesforce Health Cloud, FollowMyHealth, Weave, Birdeye, Carepatron - G2
- ReferralMD, Schedule by Kyruus Health, Digital Front Door, DexCare - AVIA Marketplace
- Raintree, Mend, NextGen Healthcare EHR, AZZLY, Medesk - SourceForge
- Mend, Raintree, AZZLY, NextGen Healthcare EHR, RXNT, Medesk, CharmHealth - Slashdot
- Salesforce Health Cloud, FollowMyHealth, Weave - local798v2.jjcbigideas
- Salesforce Health Cloud, Epic Cadence, NextGen Healthcare EHR, eClinicalWorks, Cerner Practice Management - TrustRadius
- Top MyChart Competitors & Alternatives - Gartner Peer Insights
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.