MyLife.com offers services that let you find and learn about people, but they operate mainly on a subscription basis. They offer a $1 trial that lasts for 3 days, but if you don't cancel in time, you get automatically billed for a subscription that costs about $99.90 every three months. People might see charges from MyLife on their credit cards because of this automatic renewal, and it's important to cancel before the trial ends if you don't want to keep paying. You can manage or cancel your subscription on their website under your account settings.
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Users frequently report significant difficulties cancelling their MyLife subscriptions, including unresponsive customer service, continued unauthorized charges after cancellation attempts, and the need to dispute charges with their credit card company or cancel cards. Although a customer care representative is stated to assist with cancellations, practical experiences suggest a cumbersome and frustrating process, raising the difficulty score to 8 out of 10.
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minutes to cancel a MyLife subscription.
How to Cancel MyLife: Step by Step
If you purchased through MyLife.com:
- Contact MyLife Customer Care: Email membersupport@mylife.com or call (888) 704-1900. Request to cancel your membership.
- If you paid via PayPal:
- Contact PayPal Customer Service at 888-221-1161 to disable billing for MyLife.
Tips & Tricks for Canceling MyLife
- Initiate cancellation just before the renewal date to avoid long delays and automatic billing.
- Use direct, clear language like "I am cancelling my subscription effective immediately" without giving reasons.
- Claim you are moving to a location where the service is unavailable to leverage common refund or cancellation policies.
- Insist on a written confirmation by email or chat as proof of cancellation to prevent future charges.
- Contact customer service multiple times using different channels (phone, email, chat, social media) to increase chances of success.
- Use strong, polite escalation language if initially ignored: mention filing complaints with payment provider or consumer protection agencies.
- Block or dispute charges through your bank or PayPal if unauthorized payments continue despite cancellation requests.
- Reset your account password and monitor your account for unauthorized subscription renewals.
- Avoid giving reasons for cancellation to prevent retention tactics or offers to keep your subscription.
- Document every communication with screenshots, emails, or call logs to use as evidence if disputes arise.
MyLife Customer Service Info
If you need assistance, here's how you can get in touch with MyLife's support team.
Cancel MyLife Script
Script
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Dear MyLife Customer Support,
I hope this message finds you well. I would like to request the cancellation of my subscription. After reflecting on my current needs, I have decided that I no longer require your services at this time.
I appreciate the value your subscription offers, but I have found that I am not utilizing it enough to justify the ongoing costs. I would be grateful for your assistance in processing this cancellation promptly.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
MyLife (mylife.com) allows you to cancel your subscription by either logging into your account and using the "Cancel My Membership" button under the Membership section, or by calling their customer service at 1-888-704-1900 to cancel your account and request deletion. You can also cancel via email by sending a request to their support emails and obtaining confirmation. It is important to keep confirmation information for your records.
To cancel your MyLife subscription, it appears you will need some account information, including your username and password. You can cancel by contacting their customer service phone number or by sending an email to their support addresses. If you do not remember your password, you will likely need it to authenticate your identity for cancellation. You can reset your password here: https://www.mylife.com/account/password/forgot.
- Charged for full yearly subscriptions despite cancelling shortly after signing up
- Misled into thinking they were paying monthly fees but were locked into annual memberships
- Difficulties cancelling subscriptions and contacting customer service (unanswered calls/emails, ignored cancellation requests)
- Unauthorized charges continuing after cancellation and difficulty obtaining refunds
- Signed up for memberships without consent or adequate disclosure of terms
- Frustration with refusal or inability to remove personal information without paying for membership
- Misleading pricing and renewal policies leading to feeling scammed
- Contacting regulatory bodies due to deceptive practices
- Calls to 888 number supposedly available 24/7 never connect to anyone
- Unauthorized and unexplained bank charges causing overdraft fees
- Emotional and financial stress caused by billing and cancellation issues
MyLife.com has a history of using tricky subscription tactics that can be painful to navigate. They often charge annual fees even if you expect monthly charges, and their cancellation process is notoriously difficult with unresponsive customer service and hidden procedures. Many users report ongoing bills after cancellation attempts, non-refundable fees, and limited refunds only for partial subscription periods, so be very cautious and persistent if you decide to cancel.
Before canceling your MyLife subscription, know that you will lose access to all premium content and specific features available only to subscribers once your current subscription period ends. You can continue using the subscription benefits until the end of the paid period, but after cancellation, your account will revert to the free service level with limited access. There are no refunds for unused subscription time, so it's best to cancel at least 24 hours before your renewal date to avoid being charged for the next period. Also, you may need to manually cancel auto-renewal through your account settings or your Apple account if you subscribed via the App Store.
- First Name
- Last Name
- Phone Number
- Email Address
- Username
- Password
- Billing Address
- City
- State/Province/Region
- ZIP/Postal Code
- Country
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
We've actually written a step by step guide on how to get a refund from MyLife. Check it out!
The Easiest Way to Cancel MyLife
If you’re frustrated trying to cancel your subscription, membership, or bill from MyLife—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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