MyNetDiary Premium offers tools to help with weight loss such as tracking food, nutrients, and activity through devices like Fitbit and Garmin. They also provide personalized tips, detailed reports for doctors or dietitians, and priority customer support. The service works on a subscription basis with plans available for 1 month ($9), 3 months ($24), 6 months ($42), or 1 year ($60). If you see a charge from them, it's likely for one of these subscription plans you signed up for to access their premium features.
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The cancellation process for MyNetDiary Premium is described as straightforward and quick through the Account page on both the website and mobile apps, indicating it is relatively easy but requires logging into the account and completing the cancellation form. There is no mention of complex steps or the need to contact support directly, hence a low difficulty score.
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How to Cancel MyNetDiary Premium: Step by Step
If you purchased through MyNetDiary Website:
- Log into your MyNetDiary account on the website.
- Navigate to the Subscription or Billing section of your account.
- Follow the prompts to initiate the cancellation process before the next billing cycle to avoid further charges.
- Contact MyNetDiary customer support directly via their official website for any refund requests, providing your account details and reason for cancellation.
If you purchased through iOS App:
- Open the Settings app on your iPhone/iPad.
- Tap Your Name at the top of the screen.
- Select Subscriptions.
- Locate and tap on Calorie Counter - MyNetDiary.
- Tap Cancel Subscription.
If you purchased through Android App:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and tap on Calorie Counter - MyNetDiary.
- Tap Cancel Subscription.
Tips & Tricks for Canceling MyNetDiary Premium
- Cancel just before the renewal date to avoid paying for an unnecessary extra month.
- Use clear, direct language such as "Please cancel my subscription immediately" to avoid ambiguity.
- Contact via email and keep a record of your cancellation request for escalation.
- If the first attempt fails, escalate by mentioning refund rights or dispute the charge with your bank/credit card provider.
- Turn off premium upgrade offers in the app settings to reduce prompts if you want to keep the app without paying.
- Dismiss pop-ups by clicking the X, but understand it won't stop renewal; still need to cancel officially.
- Request confirmation of cancellation via email or app notification to ensure your subscription is terminated.
- Use online forums and Reddit communities for support and to find recently effective tactics shared by users.
MyNetDiary Premium Customer Service Info
If you need assistance, here's how you can get in touch with MyNetDiary Premium's support team.
Cancel MyNetDiary Premium Script
Script
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Dear MyNetDiary Team,
I hope this message finds you well. I am writing to request the cancellation of my MyNetDiary Premium subscription. I have appreciated the features offered but due to recent changes in my budget and personal circumstances, I can no longer justify the expense.
Thank you for your understanding and assistance in this matter. I would appreciate confirmation of the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
MyNetDiary Premium allows you to cancel your subscription at any time through the Account page on their website or mobile app with a simple cancellation process. Subscriptions are billed in advance, and fees are nonrefundable, meaning there are no refunds or credits for partial or unused months. After cancellation, users can still access the basic free service without cost. Subscriptions automatically renew unless canceled prior to the renewal date.
To cancel your MyNetDiary Premium subscription, you will need to log into your account on their website or app and cancel through the Account page in the member section. This means you need your password to access your account for cancellation. If you have forgotten your password, you can reset it here: https://www.mynetdiary.com/remindPasswordPage.do. If you cannot access your account, you can also contact their support team via email at support@mynetdiary.com for help.
- Unawareness of being charged: Customers did not know they would be charged or believed the service was free.
- Unexpected charges: Customers found charges on their accounts without prior clear notification.
- Ads not blocked: Despite paying for a premium service, customers still see advertisements.
- Difficulty canceling: Customers experience trouble understanding how to cancel their subscriptions.
- Confusion about refund policies: Customers are unclear about eligibility and process for refunds.
- Dissatisfaction with service: The service did not meet customer expectations.
- Complicated cancellation process: Customers need to contact support with details which can be frustrating.
MyNetDiary Premium allows you to cancel your subscription at any time without a minimum commitment, and the cancellation process is straightforward through their website or app. However, the important catch is that all fees are billed in advance and nonrefundable, so you won't get refunds or credits for partial or unused months of service. There's no lock-in or early cancellation fees, but the nonrefundability of prepaid subscriptions is a key consideration to be aware of before subscribing.
- Account email address associated with MyNetDiary Premium
- Account password (to log in and verify identity)
- Access to the website or app to navigate to the subscription/cancellation section
- Knowledge of platform used for subscription (e.g., Apple App Store, Google Play, MyNetDiary website)
- Payment method details (in case support requests transaction verification, especially for refunds)
- Optional: reason for cancellation (may be requested in feedback, but not required)
- Order or transaction ID (if contacting customer support or seeking a refund, it may speed up verification)
We've actually written a step by step guide on how to get a refund from MyNetDiary Premium. Check it out!
The Easiest Way to Cancel MyNetDiary Premium
If you’re frustrated trying to cancel your subscription, membership, or bill from MyNetDiary Premium—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to MyNetDiary Premium?
MYNETDIARY PREMIUM, MYNETDIARY NET, MYNETDIARY.NET, MYNETDIARY.COM, MYNETDIARY
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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