Mystery Jersey King offers a subscription service where you get a surprise football shirt delivered to your door every month. The shirts are genuine and come from all over the world, and the subscription costs £29.99 monthly, which is cheaper than buying shirts one by one. You can skip a month or cancel anytime, and you can even tell them your preferences like teams or leagues you want to avoid. They ship worldwide and try to make sure you don't get the same shirt twice.
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The cancellation process requires the customer to use a portal link sent in the first subscription email, which is straightforward but not via email or social media. The information is clear on the website and the action is simple once the user accesses the portal.
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minutes to cancel a Mystery Jersey King subscription.
How to Cancel Mystery Jersey King: Step by Step
If you purchased through the Mystery Jersey King website:
- Log in to your account on the Mystery Jersey King website.
- Navigate to your Account Settings.
- Find the Subscriptions section.
- Select the Active Subscription you wish to cancel.
- Click on the Cancel Subscription button.
- You may be asked to confirm your decision; click Confirm.
- You will receive a confirmation email about the cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Settings (the gear icon).
- Select Payments and then click on Manage automatic payments.
- Find and select the payment to Mystery Jersey King.
- Click on Cancel to stop the subscription.
- You will see a confirmation that your subscription has been canceled.
If you purchased through a credit card:
- Contact your credit card company directly.
- Request to block or stop payments to Mystery Jersey King.
- Verify with them that they have canceled future payments.
Tips & Tricks for Canceling Mystery Jersey King
- Cancel immediately upon receiving the first unwanted box to avoid recurring charges.
- Use the subscription portal on their website as they do not accept cancellations via email or social media.
- Skip a month before cancelling if you're unsure, to avoid charges while deciding.
- Persistently log in and attempt cancellation multiple times to ensure the system processes your request.
- Prepare to respond quickly to any confirmation requests to finalize cancellation.
- Avoid disputing charges immediately, instead try to work through their portal to prevent account flags.
- Be specific with language such as "I am cancelling my subscription effective immediately" to avoid ambiguity.
- Check timing of billing cycle and cancel just before the next billing to prevent being charged again.
- Escalate via official support channels if initial attempts fail, emphasizing you want to stop recurring charges.
- Be wary of promotional upsells and offers to stay subscribed; politely decline and restate cancellation intent.
Mystery Jersey King Customer Service Info
If you need assistance, here's how you can get in touch with Mystery Jersey King's support team.
Cancel Mystery Jersey King Script
Script
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Dear Mystery Jersey King Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to unforeseen circumstances, I am unable to continue with my membership at this time.
I appreciate the service provided and would like to make this cancellation effective immediately. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Mystery Jersey King's subscription can be cancelled only through the portal link sent to your email at the time of purchase; cancellations via email or social media are not accepted. Subscribers can skip a month or cancel anytime without incurring any extra charges. The monthly fee is £29.99, and a new box is sent each month unless skipped or cancelled.
To cancel your subscription with Mystery Jersey King, you need to use the portal that was sent to your email when you first subscribed, which implies you need to log in to your account. Therefore, having your password is necessary to access this portal. If you have forgotten your password, you can reset it by visiting this link: https://mysteryjerseyking.com/account and using the "Forgot your password?" option. Cancelling via email or social media is not accepted, so logging into your account is required for cancellation.
- Wrong size received - Customers sometimes receive incorrect sizes, leading to dissatisfaction and cancellations.
- Quality issues - Complaints about the material quality feeling cheap or the design being poor compared to expectations.
- Subscription cost concerns - Some subscribers feel the cost is not justified by the items received.
- Unwanted or random team jerseys - Receiving jerseys from lesser-known or unpopular teams that customers do not want.
- Limited return window and return shipping fees - The 14-day return policy and lack of company coverage for return shipping fees can discourage continued subscriptions.
- Receipt of items not matching description - Items not matching what was advertised or expected.
- Lack of direct email cancellation option - Subscriptions cannot be cancelled by email or social media and must be cancelled via a portal, which some find inconvenient.
Mystery Jersey King does not allow subscription cancellations via email or social media; you must use the subscription portal link sent to your email during your first purchase to cancel. However, you can cancel or skip a month at any time without any early cancellation fees or extra charges. The key thing to be aware of is that cancellation is restricted to their online portal, which can be an inconvenience if you lose access to that initial email link.
Before cancelling your Mystery Jersey King subscription, note that cancellation must be done through the subscription portal link sent in your first purchase email; cancellations via email or social media are not accepted. Once cancelled, you will lose access to future monthly mystery jersey boxes, so you will no longer receive new items. You have the option to skip a month anytime or cancel without extra charges, but cancelling means you won't receive any further boxes. Also, make sure to manage your subscription timely to avoid charges for the next billing cycle.
- Access to the original subscription portal link sent via email at the time of first purchase (used for cancellations).
- Login details for your account on the Mystery Jersey King website (email and password, if account was created).
- Subscription reference or order number (found in your confirmation or account emails, may help to identify your subscription).
- Email address used for the subscription (required to access or request cancellation help).
- Contact information for customer service such as info@mysteryjerseyking.com or the website contact form, in case you need assistance retrieving your portal link or accessing your account.
- Mobile phone number if you're unsubscribing from SMS/text alerts (for which "STOP" can be texted).
We've actually written a step by step guide on how to get a refund from Mystery Jersey King. Check it out!
The Easiest Way to Cancel Mystery Jersey King
If you’re frustrated trying to cancel your subscription, membership, or bill from Mystery Jersey King—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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