n8n is a company that offers a service to automate tasks and workflows online. They have subscription plans where you pay monthly or yearly to use their hosted platform, with different plans allowing more or fewer workflow runs and features. For example, their Starter plan costs $24 per month and lets you run up to 2,500 workflows. If you see a charge from them, it's probably because you subscribed to one of these plans to automate your tasks and get support.
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The cancellation process for an n8n subscription is straightforward and involves logging into the account, navigating to billing settings, clicking a cancel button, and confirming the cancellation. This process is relatively easy, requiring no complex steps, and users receive confirmation via email, indicating a smooth and clear cancellation experience.
Estimated Time
On average, it takes
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minutes to cancel a n8n subscription.
How to Cancel n8n: Step by Step
If you purchased through n8n.io:
- Log in to your n8n account by visiting n8n.io.
- Navigate to the Admin Panel.
- Find and click on the ‘Cancel subscription’ option.
- Follow any on-screen instructions to finalize the cancellation.
Tips & Tricks for Canceling n8n
- Start cancellation early to avoid automatic renewals and billing cycles.
- Use clear and direct language like "I want to cancel my subscription immediately" in emails or support requests.
- Document every communication with screenshots or emails as proof of cancellation request.
- Check for cancellation confirmation emails and save them; without confirmation, follow up persistently.
- Contact support via multiple channels if one method (email, forum) does not work.
- Ask for escalation if initial support is unresponsive or unhelpful, requesting higher-level management attention.
- Time your cancellation request at least a few days before billing date to ensure processing time.
- Be polite but firm in communication to avoid being stalled or ignored.
- Recheck your account dashboard to ensure subscription status changes after cancellation.
- Consider canceling trial subscriptions promptly to avoid being charged when trial ends.
n8n Customer Service Info
If you need assistance, here's how you can get in touch with n8n's support team.
Cancel n8n Script
Script
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Dear n8n Support,
I hope this message finds you well. I would like to request the cancellation of my subscription due to changes in my project priorities that no longer require the use of your service. I appreciate the value n8n provides, but at this time I need to reassess my expenses.
Please confirm the cancellation process and let me know if there is anything else you need from my side.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
n8n allows you to cancel your subscription at any time by logging into your admin panel and clicking 'Cancel subscription'. The cancellation process is straightforward and can be done at your convenience without further obligations.
To cancel your n8n subscription, you need to log into your n8n account first, which means you do need your password. The cancellation process is handled through your account's billing settings once you are logged in. If you have forgotten your password, you can reset it by visiting the n8n password reset page at https://n8n.io/forgot-password. Without logging in, cancellation is not possible through support channels, so having the account password or resetting it is essential.
- Loss of workflows or data after trial ends or non-payment.
- Cost concerns — subscription too expensive or not affordable anymore.
- Lack of ongoing value or not meeting needs as expected.
- Poor customer service or inadequate support.
- Product bugs or reliability issues causing frustration.
- Insufficient updates or improvements over time.
- Complicated or inflexible plans and subscription management.
- Shifting customer needs leading to less use or relevance.
- Switching to competitor platforms with better offerings.
- Payment failures or billing issues causing involuntary cancellation.
You can typically cancel your n8n subscription at any time without being locked into contracts or facing early-cancellation fees. However, there are no refunds for partial subscription periods once you cancel, so you should be aware that you will not get money back for unused time after cancellation. The cancellation process requires confirming your cancellation and you should verify it by email to avoid future charges. If issues arise, n8n provides support via email to assist with cancellations or refunds.
Before cancelling your n8n subscription, know that your instance will be automatically deleted once the system detects the cancellation. You will lose access to all your workflows and premium features immediately after cancellation. It is important to export or backup any workflows or data you want to keep before cancelling. Also, the cancellation process is done through your admin panel on the website, and there is no direct contact method for cancellation support; community forums may be useful if you face issues.
We've actually written a step by step guide on how to get a refund from n8n. Check it out!
The Easiest Way to Cancel n8n
If you’re frustrated trying to cancel your subscription, membership, or bill from n8n—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to n8n?
n8n, n8n.io, n8n Workflow, n8n Automation, n8n Subscription, n8n Service, n8n Charge
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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