National Cellular Directory offers a service where you can look up phone numbers and find who owns a cell phone number. They have membership plans that let you do a certain number of these phone number searches each month for a fee ranging from $19.99 to $249.99 a month. When you're billed, it might say National Cellular Directory or something similar on your credit card statement. Basically, if you see them on your bill, it means you're subscribed to one of their plans to use their phone number lookup service.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancelling a subscription with National Cellular Directory is relatively straightforward as it can be done directly online through a 'Cancel' link in the user's account section or by sending an email to customer service. The process does not seem to involve complicated steps or require extensive customer service interaction, making it fairly easy for consumers.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a National Cellular Directory subscription.
How to Cancel National Cellular Directory: Step by Step
If you purchased through National Cellular Directory:
- Log in to your account on the National Cellular Directory website.
- Go to the "My Account" section.
- Scroll down to find your membership information.
- Click the "Cancel" link next to your membership information.
- Follow any additional on-screen instructions to confirm your cancellation.
If you purchased through Email:
- Open your email application.
- Create a new email to support@nationalcellulardirectory.com.
- In the subject line, type "Cancellation Request".
- In the body of the email, include your account details and request to cancel your subscription.
- Send the email and wait for a confirmation response.
Tips & Tricks for Canceling National Cellular Directory
- Call customer service directly: Use the dedicated cancellation phone number (888) 346-9978 and insist clearly that you want to cancel immediately.
- Be persistent and firm: Reiterate your cancellation request multiple times during the call and ask to speak with a supervisor if the representative is uncooperative.
- Request confirmation: Ask for an email or written confirmation of cancellation for your records.
- Escalate if needed: If initial calls fail, escalate the issue by requesting higher-level management or filing complaints via the Better Business Bureau.
- Use refund claims tactically: Mention unauthorized charges or dissatisfaction to encourage a refund or immediate cancellation offer.
- Cancel before trial ends: If possible, cancel within the 7-day trial period to avoid automatic renewal and charges.
- Be aware of automatic renewals: Monitor your account closely to avoid surprise monthly $29.99 charges.
- Dispute charges with your bank: If company refuses to cancel or refund, contact your bank or credit card company to dispute fraudulent charges.
- Timing matters: Avoid calling during peak hours (morning or right after lunch) to reduce hold time and increase chance of attentive service.
- Use clear, assertive language: State clearly "I am canceling the service effective immediately and do not authorize any further charges." Avoid vague or apologetic language.
- Document every interaction: Keep notes of dates, times, names, and details of every call or communication for referencing if dispute arises.
National Cellular Directory Customer Service Info
If you need assistance, here's how you can get in touch with National Cellular Directory's support team.
Cancel National Cellular Directory Script
Script
Copy
Hello,
I would like to request the cancellation of my subscription with National Cellular Directory. After careful consideration, I've decided that I no longer need this service. I appreciate the offerings, but it no longer aligns with my needs.
Please confirm the cancellation and any final billing information. Thank you for your assistance.
Best regards,
Frequently Asked Questions
National Cellular Directory allows members to cancel their membership by clicking the "Cancel" link next to their membership information in the "My Account" section or by emailing customer service at support@nationalcellulardirectory.com. However, all purchases are final with no refunds, and cancellation must be done manually either online or via customer service.
To cancel your subscription with National Cellular Directory, you need to log in to your account and click the "Cancel" link next to your membership information. This means you will need your password to access your account for cancellation. If you have forgotten your password, you can reset it by visiting their password reset page here: https://www.nationalcellulardirectory.com/forgotpassword.aspx. Alternatively, you can also email customer service at support@nationalcellulardirectory.com for assistance with cancellation.
- Unexpected higher charges than the initially advertised low-cost membership fee.
- Difficulty canceling the directory membership despite attempts.
- Additional fees required to reactivate or to cancel the membership.
- Perceived scam or misleading charges compared to the original offer.
- Membership not being used by the customer.
- Unexpected recurring billing or charges on bank statements without clear consent.
- Lack of transparency in subscription terms and costs.
- Frustration with customer service or the need to provide proof of original plan and charges to dispute billing.
National Cellular Directory uses a 7-day free trial that auto-renews into a $29.99/month subscription if not canceled before the trial ends. Cancellation is possible through a link in your account section, but many users report difficulty finding clear cancellation options and unexpected charges. There are no long-term contracts or early cancellation fees, but all sales are final with no refunds, leading to frequent complaints about unauthorized charges and auto-renewals that users must be vigilant to stop in time.
Before cancelling your subscription with National Cellular Directory, know that you can cancel your membership easily by clicking the "Cancel" link located next to your membership information in the "My Account" section or by emailing their customer service. Once cancelled, you will lose access to the directory's cellular information search services. Importantly, all purchases are final with no refunds, so plan accordingly. Also note that temporary service interruptions can occur and these do not entitle you to refunds or suspension of payments. Be sure to cancel before the next billing cycle to avoid further charges.
- First Name
- Last Name
- Phone Number associated with the account
- Email Address used for the subscription
- Username (if applicable)
- Password for account verification
- Billing Address
- City
- State/Province/Region
- ZIP/Postal Code
- Country
- Reason for Cancellation
- Last 4 Digits of Card used for payment
- Date of Last Charge
- Amount of Last Charge
We've actually written a step by step guide on how to get a refund from National Cellular Directory. Check it out!
The Easiest Way to Cancel National Cellular Directory
If you’re frustrated trying to cancel your subscription, membership, or bill from National Cellular Directory—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to National Cellular Directory?
NATIONAL CELLULAR DIR 888-3469978 Mn, National Cellular Dire 888-346-9978 Mn, Http://www.nationalcel 888-3469978 Mn
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
