NBS FACTS Payment Plan at KCTCS offers an easy way for students to spread out their tuition and school costs over several months instead of paying all at once. It's not a loan, so there’s no interest or credit checks, just a small enrollment fee each semester. You set up automatic payments from your bank account or card, and the plan helps you budget your expenses with clear payment schedules. Basically, if you see a charge from NBS, it’s likely for a payment plan to help manage your KCTCS bills more comfortably.
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The cancellation process for the NBS FACTS Payment Plan requires contacting the institution directly, which is relatively straightforward but may involve some communication back and forth for confirmation. The main challenge is that termination of the payment plan may not cancel charges already due, adding some complexity to the process.
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minutes to cancel a NBS FACTS Payment Plan subscription.
How to Cancel NBS FACTS Payment Plan: Step by Step
If you purchased through Credit/Debit Card:
- Contact your institution directly to request the cancellation of the NBS FACTS Payment Plan.
- You can usually find the institution's contact information on their website or any correspondence they have sent you.
- Provide them with your account details and reason for cancellation.
- Confirm any final charges or remaining balances that need to be settled.
- Ask for written confirmation of the cancellation for your records.
If you purchased through an NBS/FACTS Customer Service representative:
- Call the NBS/FACTS Customer Service at (800) 609-8056.
- Follow the prompts to speak with a representative.
- Request to cancel your subscription.
- Provide necessary account identification details.
- Take note of any confirmation number or details provided by the representative.

Tips & Tricks for Canceling NBS FACTS Payment Plan
- Document every interaction - save emails, take screenshots of chats, and note dates and times of phone calls.
- Be persistent and patient - cancellations may require multiple calls or messages; don't get discouraged by initial resistance.
- Use clear and direct language - clearly state you want to cancel the payment plan and expect no further charges.
- Ask for confirmation - insist on receiving a written or email confirmation of the cancellation.
- Escalate when necessary - if frontline customer service is unhelpful, ask to speak to a supervisor or manager.
- Call at strategic times - early mornings or late afternoons may have less busy agents and can improve your chances of getting through.
- Check your bank or payment provider - after cancelling, monitor your account to ensure no further payments are deducted.
- Be prepared to dispute charges - if payments continue after cancellation, be ready to file disputes with your bank or credit card company.
- Use community forums for support and advice - peers often share successful phrases or tactics that worked for them.
- Do not rely solely on online cancellation options - sometimes direct phone communication is necessary to fully cancel.
NBS FACTS Payment Plan Customer Service Info
If you need assistance, here's how you can get in touch with NBS FACTS Payment Plan's support team.
Cancel NBS FACTS Payment Plan Script
Script

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Dear NBS FACTS Support Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription to the NBS FACTS Payment Plan. Due to unforeseen financial circumstances, I am unable to continue with the payment plan at this time.
I appreciate your assistance with this matter and kindly ask for confirmation of the cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
The NBS FACTS Payment Plan cancellation policy requires students to log into their MyPath account, go to the Student Self-Service tile, and use the Manage Payment Plan option to cancel. Cancellation requests must be submitted at least 3 business days before the next payment due date, cannot be undone once processed, and payment plan adjustments due to course changes take 2-3 business days to update.
To cancel your NBS FACTS Payment Plan subscription, you need to access your account through Nelnet Business Solutions (NBS), which requires logging in with your password. Therefore, you do need your password to cancel the subscription. If you have forgotten your password, you can reset it via this link: https://online.factsmgt.com/SignIn.aspx. For additional assistance, you can also contact NBS by phone at 1 (800) 609-8056.
- Financial difficulties making it hard to keep up with payments.
- Receiving more financial aid than expected which covers the balance outside the payment plan.
- Course changes like adding or dropping classes that affect the payment amount.
- Deciding to pay tuition in full instead of using a payment plan.
- Inefficiency or dissatisfaction with the payment plan service process.
- Failure to meet payment deadlines leading to cancellation by the institution.
- Request to cancel before the next scheduled payment due date to avoid further charges.
The NBS FACTS Payment Plan at kctcs.edu allows you to cancel your payment plan, but you must submit the cancellation request at least 3 business days before the next scheduled payment due date. Once you cancel, the action cannot be undone, so you cannot re-activate the same plan. There are no explicit mentions of early-cancellation fees or lock-in contracts, but the cancellation process timeline and the irreversible nature of cancellation are key parts to be aware of.
Before cancelling an NBS FACTS Payment Plan through KCTCS, know that this plan is a budgeting tool for tuition and educational expenses with no interest or credit checks, and it requires a $30 nonrefundable enrollment fee each semester. Cancelling the plan does not automatically stop any charges or fees owed to the college, so you must ensure other payment arrangements are in place to avoid registration cancellation due to non-payment. Additionally, you will lose the benefit of spreading out tuition payments monthly and must be prepared to pay immediately in full. Be aware that any returned payments may incur a $30 fee, and cancelling the plan requires contacting the institution directly to request termination.
- MyPath account login credentials (to access the Student Self-Service portal)
- Student Self-Service access (within the MyPath system)
- Access to the "Manage Payment Plan" section (to locate and manage the NBS FACTS Payment Plan on NelNet)
- NBS FACTS (NelNet) account access code (the access code assigned or created during initial sign-up for additional verification)
- NBS FACTS (NelNet) agreement or contract number (as indicated in your confirmation notification; may be referred to or needed if contacting customer support)
- Student ID number (often required in school and payment portal communications)
- Valid email address (to receive confirmation of cancellation and any follow-up communication)
- Request submitted at least 3 business days before the next payment is due (per institutional policy for timely cancellation)
We've actually written a step by step guide on how to get a refund from NBS FACTS Payment Plan. Check it out!
The Easiest Way to Cancel NBS FACTS Payment Plan
If you’re frustrated trying to cancel your subscription, membership, or bill from NBS FACTS Payment Plan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.