New York Magazine offers a subscription plan that includes both print and digital access to their magazine, with issues delivered to your home and available on devices like iPads and smartphones. When you subscribe, your payment method is saved and your subscription will automatically renew unless you cancel it. You’ll get a reminder before it renews, so you’re not surprised by the charge. If you cancel early, you can get a refund for any issues you won’t receive.
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The cancellation process is straightforward and can be completed online via the account page by logging in, navigating to the subscription section, and clicking cancel, making it fairly easy for consumers. The option to request cancellation through customer support if the online option is unavailable adds an alternative that prevents difficulty, but entering a cancellation reason adds a small extra step.
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How to Cancel New York Magazine: Step by Step
If you purchased through New York Magazine Website:
- Visit nymag.com/account and log in to your account.
- Navigate to the Subscription & Billing section.
- Click on Cancel Your Subscription.
- Enter a cancellation reason when prompted.
- Confirm your cancellation.
If you purchased through the Help Desk:
- Send a request to the help desk.
- Include your full name, email address, and account number in your message.
- Wait for confirmation of your cancellation from the support team.
Tips & Tricks for Canceling New York Magazine
- Cancel via the account page on the New York Magazine website, but be prepared some say cancellation might require extra steps.
- Do not provide reasons for cancellation if asked; this can prevent the company from trying to retain you with offers.
- Use email communication if the website cancellation is unclear or ineffective, as written proof can help.
- Check your credit card statement for vendor details or a contact number; sometimes the subscription is managed through a third party.
- Contact your credit card company to identify the subscription provider if unclear and to potentially stop further payments.
- If cancellation is difficult, dispute charges through your credit card after unsuccessful attempts to cancel.
- Cancel at the end of the billing cycle to avoid paying for an additional period you may not use.
- Escalate by calling customer service if emails and online cancellation don’t work, and ask firmly but politely for cancellation confirmation.
- Document all communications and keep records of cancellation confirmation emails or messages.
- If offers to retain you are made, decline politely and stick to your cancellation decision.
New York Magazine Customer Service Info
If you need assistance, here's how you can get in touch with New York Magazine's support team.
Cancel New York Magazine Script
Script
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Dear New York Magazine Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. While I have enjoyed the content, I need to manage my budget more effectively at this time, and unfortunately, I can no longer continue my subscription.
Thank you for your assistance in processing this cancellation. Please confirm once it has been completed.
Best regards,
Frequently Asked Questions
New York Magazine subscriptions can be canceled anytime through the account page at nymag.com/account by navigating to Subscription & Billing and selecting "Cancel Your Subscription." Cancellations stop auto-renewal, with access maintained until the end of the current billing cycle; digital or print access expires on the last day of the plan. Refunds are available within 7 days of subscription or annual renewal for annual digital subscriptions, while monthly subscriptions are not refundable; prorated refunds may be requested for immediate cancellation of print + digital subscriptions by contacting customer care.
To cancel your New York Magazine (nymag.com) subscription, you typically need to log in to your account using your email and password, or through Facebook, Google, or Apple authentication. If you don't have your password handy or can't log in, you can request cancellation through their help desk by providing your full name, email address, and account number. If you do need to reset your password, you can do so here: https://help.nymag.com/hc/en-us/articles/4416096125715-Reset-My-Password . This ensures that cancellation is secure and linked to your account identity.
- Price increases or perceived high cost.
- Insufficient use or lack of engagement with content.
- Poor value for money or dissatisfaction with the subscription benefits.
- Content dissatisfaction, such as lack of coverage on expected topics or perceived quality decline.
- Customer service issues, including difficult cancellation processes or unhelpful support.
- Billing problems or payment failures causing frustration.
- Political or ideological disagreements with the publication's stance.
- Delivery issues for print subscribers, such as missing or delayed copies.
- Auto-renewal concerns or unexpected charges.
- Confusion or complications in managing the subscription, such as hard-to-navigate account settings.
New York Magazine allows you to cancel your subscription at any time via your account page or customer support. However, there are some landmines to watch out for: Annual subscribers maintain access until the end of the annual term, but monthly subscribers cannot get refunds, and refunds for annual subscriptions are only available within 7 days of the start or renewal date. Immediate cancellation with prorated refunds requires contacting customer care, and all subscriptions auto-renew unless cancelled before the renewal date. These policies mean you could lose money if you try to cancel late or expect refunds for monthly plans.
Before canceling a New York Magazine subscription, know that you can cancel at any time through your account page on nymag.com. You will retain access to digital content and print issues (if applicable) until the end of your current billing cycle, as the subscription will simply not auto-renew. Annual digital subscribers can request a refund within 7 days of purchase or renewal, but monthly subscribers are not eligible for refunds. For print + digital subscribers, prorated refunds for immediate cancellation or partial refunds for missed deliveries may be available by contacting customer care. Once canceled, a confirmation email will be sent to you.
You will lose access to all subscriber content and features after the billing cycle ends, including digital articles and print issues if you had a print subscription.
- Email address used for the account
- Password (to log in if canceling online)
- Facebook, Google, or Apple authentication (if used as sign-in method)
- Full name on the subscription account
- Account number (if submitting a request through support desk or mail)
- Reason for cancellation (may be required to complete online cancellation process)
- Mailing address (sometimes needed for verification when contacting customer service)
- Refund preference (if requesting immediate access cancellation or a refund)
We've actually written a step by step guide on how to get a refund from New York Magazine. Check it out!
The Easiest Way to Cancel New York Magazine
If you’re frustrated trying to cancel your subscription, membership, or bill from New York Magazine—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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