The New York Times offers subscriptions that give you access to their news and content. These subscriptions automatically renew every month or year and you get billed regularly until you cancel. You might see charges if you have a gift subscription that turns into a regular one or if you buy something special like a gift subscription or a one-time product. If prices change, they let you know ahead of time so you can decide whether to continue or cancel.
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The cancellation process for New York Times subscriptions is straightforward, with multiple easy-to-access options including online account management, phone call, or chat support. The instructions are clear and the required steps are minimal, making it relatively easy for consumers to cancel their subscription.
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How to Cancel New york times: Step by Step
If you purchased through the New York Times website:
- Visit the New York Times Account Management page.
- Log into your account using your credentials.
- Select Subscription Overview from your account options.
- Click on Cancel your Subscription in the Manage Subscription section.
- Follow the on-screen instructions to complete the cancellation process.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select your New York Times subscription.
- Tap on Cancel Subscription and follow the prompts to confirm.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID settings.
- Select Subscriptions.
- Find the New York Times subscription in the list.
- Tap on Cancel Subscription and confirm your choice.
Tips & Tricks for Canceling New york times
- Expect inconvenience: Make the cancellation process a hassle, often requiring speaking to an account representative.
- Timing is key: Call to cancel right after promotional deals end to leverage better discount offers to retain you.
- Negotiate discounts: Be prepared to negotiate, sometimes securing up to 70% off to keep your subscription.
- Cancel then resubscribe: Some users cancel their account and immediately resubscribe using new subscriber deals.
- Change mailing address: Temporarily changing your address to states like CA or NY can enable easier online cancellation due to regional policies.
- Email cancellation threats: Emailing with a clear statement that you have blocked payment and including timestamps can deter the company from ignoring your cancellation request.
- Dispute charges via bank: If all else fails, dispute recurring charges with your bank to stop automatic renewals.
- Pause subscription: Some users pause their subscription temporarily as a tactic or alternative to full cancellation.
- Use live chat: Cancelling via the company's live chat can sometimes be quicker and less frustrating than phone calls or forms.
- Ignore final offer pressure: Resist last-minute retention deals offered upon cancellation attempt if your goal is full termination.
New york times Customer Service Info
If you need assistance, here's how you can get in touch with New york times's support team.
Cancel New york times Script
Script
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Dear New York Times Customer Service,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue my membership at this time.
I would appreciate your assistance in processing this cancellation and confirming it at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
The New York Times subscription can be canceled through your account by selecting Subscription Overview and then Cancel your Subscription. Cancellation limits your access to content and takes effect at the end of the current billing period. If subscribed through a third-party (e.g., Google Play, Apple App Store), cancellations must be made directly with them. Customer support is available by phone or chat for assistance.
To cancel your New York Times subscription online, you need to access your account, which requires logging in with your password. If you don't remember your password, you can reset it at https://myaccount.nytimes.com/auth/login. Alternatively, you can cancel by phone at 866-273-3612 or via chat support without needing your password. So, while the online cancellation requires your password, phone and chat support provide options without it.
- Significant price increases: Subscribers often cite steep price hikes, such as an 83% increase, as a major reason to cancel.
- Perceived political or editorial bias: Dissatisfaction with the Times' coverage on issues like U.S. foreign policy or war reporting, including seen bias towards certain narratives or administrations.
- Lack of thorough investigative reporting: Frustration over incomplete or inadequate investigations on critical topics like the origins of the COVID pandemic.
- Displeasure with specific coverage areas: Criticism of the paper's energy and climate reporting as misleading or agenda-driven.
- Preference for alternative news sources: Opting to redirect subscription funds to other outlets perceived as more trustworthy or relevant, such as independent writers on Substack.
- Financial constraints: Economic difficulties and loss of income, especially related to the COVID-19 pandemic, lead many to cut news subscriptions.
- Content quality and relevance: Complaints about clickbait, lack of substantiveness, irrelevant content, or too much information overwhelm.
- Customer service and subscription management issues: Problems with cancellation processes, auto-renewals, delivery failures, and poor customer responsiveness.
- Emotional reactions: Feelings of guilt, sadness, or regret associated with canceling but driven by dissatisfaction.
- War and conflict coverage bias: Readers cancel due to perceived imbalanced coverage of conflicts, especially regarding Israel and Gaza, with criticism of imagery choices, omission of key facts, and editorial stances.
You can cancel your New York Times subscription at any time, but cancellation becomes effective only at the end of your current billing period, so you will still be charged until then. If you cancel during a free trial, the cancellation is immediate. Be aware there are typically no refunds except as required by law or at NYTimes' discretion, and if you subscribe through third parties like Google Play or iOS, you must cancel through them separately. Also, print and digital subscription cancellations have different refund terms, and occasionally NYTimes may suspend or terminate subscriptions with or without notice.
Before cancelling your New York Times subscription, keep in mind that you will lose access to most of the premium content once your current billing cycle ends. If you are cancelling during a free trial, access to premium content ends immediately. You will not receive a refund for the current billing cycle unless required by law or at the NYT's discretion, so you can still enjoy content until the period expires. Also, cancellation of subscriptions purchased through third parties must be done through those platforms, and if you have multiple subscriptions (print and digital), cancel each one separately to avoid future charges.
- 9-digit account number (can be found on your bill or at your NYT account page)
- Personal information (such as your home address, phone number, or email address) to confirm your identity
- Most recent bill (to pay any outstanding balance)
- First and last name
- Method of subscription (Home Delivery or Digital Only)
- Reason for cancellation (if asked)
- Email address (if requesting proof of cancellation)
We've actually written a step by step guide on how to get a refund from New york times. Check it out!
The Easiest Way to Cancel New york times
If you’re frustrated trying to cancel your subscription, membership, or bill from New york times—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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