The Ultimate Step by Step Guide to Cancelling a Newsday Subscription or Membership (newsday.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
Newsday offers different subscription options mainly focused on digital access and print delivery. You can subscribe to unlimited digital access for a low introductory price, or get delivery of the paper on certain days like weekends or Sunday, combined with digital access. All subscriptions come with perks like access to the Newsday app, newsletters, alerts, and more. If you see a charge from Newsday, it's likely for one of these subscription plans, which you can cancel anytime if you no longer want the service.
Canceling a subscription with Newsday requires the consumer to call a customer service number rather than offering an online cancellation option. While it is straightforward and direct, it adds a step that could be inconvenient compared to fully automated online cancellations. The required phone call makes the process slightly less convenient, but it is not overly difficult.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Newsday subscription.
How to Cancel Newsday: Step by Step
If you purchased through Newsday.com:
Visit the Newsday website and log in to your account.
Click on the icon showing your initials in the top right corner.
Select "Manage My Subscription" from the sidebar menu.
Follow the prompts to cancel your subscription.
If you require further assistance, call customer service at 1-800-NEWSDAY (1-800-639-7329).
If you purchased through Customer Service:
Dial 1-800-NEWSDAY (1-800-639-7329).
Request to cancel your subscription.
Be prepared to provide your account information for verification.
How to Contact Newsday
If you need assistance, here's how you can get in touch with Newsday's support team.
Call customer service directly at 1-800-NEWSDAY during business hours and speak firmly—leave a message if after hours.
Document all interactions: write down date, time, and the name of the representative you spoke to and confirm the cancellation was processed.
Use the online account portal at www.newsday.com/managemynewsday to attempt cancellation and note any confirmation numbers or emails.
Specify exactly what you want canceled—paper delivery only, digital access only, or the entire subscription—to avoid unwanted charges.
Do not give detailed reasons for cancellation, as companies may try to use your reason to offer retention deals or extend your subscription.
Mark your billing cycle and payment due dates on your calendar and check credit card statements to ensure no further charges are made after cancellation.
Be prepared for offers and incentives like discounted rates or free months; stay firm if you want to cancel.
If you receive unwanted charges, escalate by requesting a refund firmly and reference your recorded details of the cancellation call.
Time your cancellation call during business hours and avoid weekends when staffing may be limited and delays occur.
Consider sending a cancellation request via email with your account info and ask for a confirmation reply—keep this for your records.
Why Do People Request Refunds from Newsday
Financial concerns: Expired promotional rates, auto-renewals without transparency, lack of funds often due to Covid-19 impacts, having multiple subscriptions and needing to cut back, unexpected expenses, and pandemic-related job/income losses.
Political or ideological reasons: Perception of political or ideological bias, dissatisfaction with editorial decisions, and feeling of lack of balance or openness from the news source.
Content quality issues: Content became too clickbaity, opinionated, irrelevant, not substantive, or not worth paying for.
Information overload or time constraints: Too much content to read or piling up unread print issues.
Customer service and user experience problems: Problems with subscription changes, delivery failures, difficult cancellation processes requiring calls, unresponsive customer service, or poor website UX.
Emotional reasons: Feelings of guilt, sadness, regret, or personal circumstances like loss of loved ones or mental health challenges.
Change in news relevance or coverage style: Local news focus no longer matches subscriber’s interests, or frustration with too much opinion versus news coverage.
Newsday Refund Script
Script
Copy
Dear Newsday, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Newsday Refund Policy
Newsday requires subscribers to cancel their subscription before the end of the current billing period to avoid automatic renewal and billing. For digital subscriptions, access continues until the end of the current billing period upon cancellation. Print and digital subscribers can either continue receiving print editions and digital access until the period ends or transfer the remaining subscription fees to a digital-only subscription. Cancellations must be done by phone or online account management; email cancellations are not accepted. No refunds are provided except as required by law.
The Easiest Way to Get a Newsday Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Newsday—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Newsday requires you to cancel your subscription before the end of the current billing period to avoid automatic renewal and charges, and they do not offer refunds for subscriptions after payment. When you cancel a digital subscription, access continues until the billing period ends, but cancellation must be done via phone or through their online account management—not by email, as email cancellations are not valid. There are no explicit lock-ins or early cancellation fees mentioned, but be aware that payments are non-refundable and failure to pay may lead to suspension of service.
Financial concerns: Expired promotional rates, auto-renewals without transparency, lack of funds often due to Covid-19 impacts, having multiple subscriptions and needing to cut back, unexpected expenses, and pandemic-related job/income losses.
Political or ideological reasons: Perception of political or ideological bias, dissatisfaction with editorial decisions, and feeling of lack of balance or openness from the news source.
Content quality issues: Content became too clickbaity, opinionated, irrelevant, not substantive, or not worth paying for.
Information overload or time constraints: Too much content to read or piling up unread print issues.
Customer service and user experience problems: Problems with subscription changes, delivery failures, difficult cancellation processes requiring calls, unresponsive customer service, or poor website UX.
Emotional reasons: Feelings of guilt, sadness, regret, or personal circumstances like loss of loved ones or mental health challenges.
Change in news relevance or coverage style: Local news focus no longer matches subscriber’s interests, or frustration with too much opinion versus news coverage.
Full name associated with the Newsday account
Account number (if available)
Service address used for the subscription
Phone number linked to the subscription
Email address connected to your Newsday account
Username (if used for account management online)
Reason for cancellation (some agents may ask)
Confirmation request (such as a cancellation or reference number)
Before cancelling a Newsday subscription, it is important to know that your access to both print and digital content will continue only until the end of the current billing period, after which it will terminate. If you have a print and digital subscription, you may choose to transfer your remaining paid subscription fees to a digital-only subscription by contacting customer service. Cancellations must be made before the end of the billing period to avoid being charged for the next period, as Newsday bills in advance. Also, there are no refunds for cancellations except as required by law, and cancellation requests via email are not valid—you need to cancel by phone or online through their official website. If you cancel, you will lose access to premium news content and any other subscriber benefits included in your plan.
Newsday requires subscribers to cancel their subscription before the end of the current billing period to avoid automatic renewal and billing. For digital subscriptions, access continues until the end of the current billing period upon cancellation. Print and digital subscribers can either continue receiving print editions and digital access until the period ends or transfer the remaining subscription fees to a digital-only subscription. Cancellations must be done by phone or online account management; email cancellations are not accepted. No refunds are provided except as required by law.
To cancel your Newsday subscription, you need to call their customer service at 1-800-NEWSDAY rather than canceling online. It implies that you might need account verification, which usually involves your password or account info, but direct password entry online for cancellation is not provided. If you do need to access your account and reset your password, you can do so by using the 'Forgot password' link on the Newsday login screen, where a temporary password will be emailed to you for resetting your password. You can start the reset process here: https://www.newsday.com/help.
We've actually written a step by step guide on how to get a refund from Newsday. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Newsday subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Newsday account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Newsday online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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