Newsday offers different subscription options mainly focused on digital access and print delivery. You can subscribe to unlimited digital access for a low introductory price, or get delivery of the paper on certain days like weekends or Sunday, combined with digital access. All subscriptions come with perks like access to the Newsday app, newsletters, alerts, and more. If you see a charge from Newsday, it's likely for one of these subscription plans, which you can cancel anytime if you no longer want the service.
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Canceling a subscription with Newsday requires the consumer to call a customer service number rather than offering an online cancellation option. While it is straightforward and direct, it adds a step that could be inconvenient compared to fully automated online cancellations. The required phone call makes the process slightly less convenient, but it is not overly difficult.
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How to Cancel Newsday: Step by Step
If you purchased through Newsday.com:
- Visit the Newsday website and log in to your account.
- Click on the icon showing your initials in the top right corner.
- Select "Manage My Subscription" from the sidebar menu.
- Follow the prompts to cancel your subscription.
- If you require further assistance, call customer service at 1-800-NEWSDAY (1-800-639-7329).
If you purchased through Customer Service:
- Dial 1-800-NEWSDAY (1-800-639-7329).
- Request to cancel your subscription.
- Be prepared to provide your account information for verification.
Tips & Tricks for Canceling Newsday
- Call customer service directly at 1-800-NEWSDAY during business hours and speak firmly—leave a message if after hours.
- Document all interactions: write down date, time, and the name of the representative you spoke to and confirm the cancellation was processed.
- Use the online account portal at www.newsday.com/managemynewsday to attempt cancellation and note any confirmation numbers or emails.
- Specify exactly what you want canceled—paper delivery only, digital access only, or the entire subscription—to avoid unwanted charges.
- Do not give detailed reasons for cancellation, as companies may try to use your reason to offer retention deals or extend your subscription.
- Mark your billing cycle and payment due dates on your calendar and check credit card statements to ensure no further charges are made after cancellation.
- Be prepared for offers and incentives like discounted rates or free months; stay firm if you want to cancel.
- If you receive unwanted charges, escalate by requesting a refund firmly and reference your recorded details of the cancellation call.
- Time your cancellation call during business hours and avoid weekends when staffing may be limited and delays occur.
- Consider sending a cancellation request via email with your account info and ask for a confirmation reply—keep this for your records.
Newsday Customer Service Info
If you need assistance, here's how you can get in touch with Newsday's support team.
Cancel Newsday Script
Script
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Dear Newsday Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am not utilizing the service as much as I anticipated, and I believe it would be best to discontinue my membership at this time.
Thank you for your understanding. Please confirm that my subscription has been canceled.
Best regards,
Frequently Asked Questions
Newsday requires subscribers to cancel their subscription before the end of the current billing period to avoid automatic renewal and billing. For digital subscriptions, access continues until the end of the current billing period upon cancellation. Print and digital subscribers can either continue receiving print editions and digital access until the period ends or transfer the remaining subscription fees to a digital-only subscription. Cancellations must be done by phone or online account management; email cancellations are not accepted. No refunds are provided except as required by law.
To cancel your Newsday subscription, you need to call their customer service at 1-800-NEWSDAY rather than canceling online. It implies that you might need account verification, which usually involves your password or account info, but direct password entry online for cancellation is not provided. If you do need to access your account and reset your password, you can do so by using the 'Forgot password' link on the Newsday login screen, where a temporary password will be emailed to you for resetting your password. You can start the reset process here: https://www.newsday.com/help.
- Financial concerns: Expired promotional rates, auto-renewals without transparency, lack of funds often due to Covid-19 impacts, having multiple subscriptions and needing to cut back, unexpected expenses, and pandemic-related job/income losses.
- Political or ideological reasons: Perception of political or ideological bias, dissatisfaction with editorial decisions, and feeling of lack of balance or openness from the news source.
- Content quality issues: Content became too clickbaity, opinionated, irrelevant, not substantive, or not worth paying for.
- Information overload or time constraints: Too much content to read or piling up unread print issues.
- Customer service and user experience problems: Problems with subscription changes, delivery failures, difficult cancellation processes requiring calls, unresponsive customer service, or poor website UX.
- Emotional reasons: Feelings of guilt, sadness, regret, or personal circumstances like loss of loved ones or mental health challenges.
- Change in news relevance or coverage style: Local news focus no longer matches subscriber’s interests, or frustration with too much opinion versus news coverage.
Newsday requires you to cancel your subscription before the end of the current billing period to avoid automatic renewal and charges, and they do not offer refunds for subscriptions after payment. When you cancel a digital subscription, access continues until the billing period ends, but cancellation must be done via phone or through their online account management—not by email, as email cancellations are not valid. There are no explicit lock-ins or early cancellation fees mentioned, but be aware that payments are non-refundable and failure to pay may lead to suspension of service.
Before cancelling a Newsday subscription, it is important to know that your access to both print and digital content will continue only until the end of the current billing period, after which it will terminate. If you have a print and digital subscription, you may choose to transfer your remaining paid subscription fees to a digital-only subscription by contacting customer service. Cancellations must be made before the end of the billing period to avoid being charged for the next period, as Newsday bills in advance. Also, there are no refunds for cancellations except as required by law, and cancellation requests via email are not valid—you need to cancel by phone or online through their official website. If you cancel, you will lose access to premium news content and any other subscriber benefits included in your plan.
- Full name associated with the Newsday account
- Account number (if available)
- Service address used for the subscription
- Phone number linked to the subscription
- Email address connected to your Newsday account
- Username (if used for account management online)
- Reason for cancellation (some agents may ask)
- Confirmation request (such as a cancellation or reference number)
We've actually written a step by step guide on how to get a refund from Newsday. Check it out!
The Easiest Way to Cancel Newsday
If you’re frustrated trying to cancel your subscription, membership, or bill from Newsday—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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