Talkiatry offers online psychiatry services with licensed psychiatrists who provide treatment through live video appointments. They specialize in treating conditions like anxiety, ADHD, depression, and bipolar disorder, among others. The company bills insurance directly, and patients typically pay an office visit copay or deductible depending on their insurance plan. There are no subscription fees; patients pay per appointment and can pause or resume treatment anytime, with a cancellation fee applied for late changes to appointments.
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Talkiatry allows users to cancel by contacting the psychiatrist during a visit or by reaching out directly via email or phone. This process is straightforward and does not require navigating complex steps or waiting periods, making it relatively easy for consumers to cancel their subscription.
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minutes to cancel a OnlinePsychiatrists subscription.
How to Cancel OnlinePsychiatrists: Step by Step
If you purchased through Talkiatry:
- Inform your psychiatrist during your visit that you wish to cancel your membership.
- Email customer support at hello@talkiatry.com with your cancellation request.
- Call customer support at 833-351-8255 to verbally request cancellation.
- You can also request your medical records during this process by stating that you would like a release form.
Tips & Tricks for Canceling OnlinePsychiatrists
- Be persistent and use multiple communication channels: email, phone, and chat services where available.
- Do not provide reasons for cancellation: firmly say, "I want to cancel, it's none of your business why."
- When asked for feedback or offered retention deals, cut off quickly: firmly repeat that you want to cancel immediately.
- Escalate to a supervisor or manager if initial reps are uncooperative.
- Keep records of all cancellation attempts, including dates and correspondence.
- Update contact details on your account or remove payment options to avoid further charges.
- Send a final strongly-worded email if polite requests are ignored to prompt action.
- Be aware of possible automatic renewals and cancel ahead of billing dates to avoid being charged again.
- If all else fails, dispute charges with your bank or credit card provider.
- Timing cancellation attempts shortly after billing cycle starts may help avoid extended commitments.
OnlinePsychiatrists Customer Service Info
If you need assistance, here's how you can get in touch with OnlinePsychiatrists's support team.
Cancel OnlinePsychiatrists Script
Script
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Dear Talkiatry Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to unforeseen personal circumstances, I am unable to continue with my membership at this time. I appreciate the services provided, but I must prioritize my current situation.
Please confirm the cancellation of my subscription and let me know if there are any further steps required on my end.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
OnlinePsychiatrists (Talkiatry.com) does not offer a subscription plan; it bills per individual appointment. If you need to cancel or reschedule, you must notify them at least 48 hours in advance to avoid a $100 cancellation fee. To cancel an appointment or leave Talkiatry, you can contact them via phone or email, and cancellations made less than 48 hours before the appointment or missed appointments incur a $100 no-show fee not covered by insurance.
You do not need your password to cancel your subscription with Talkiatry (OnlinePsychiatrists). You can simply contact them by emailing hello@talkiatry.com or calling 833-351-8255 to request cancellation. There is no mention of requiring your password for this process. If you need to reset your password for other reasons, you can visit their main site to initiate a reset, but it is not needed to cancel your subscription.
- Automatic charges after free trials without clear notice leading to unexpected fees.
- Opaque and difficult cancellation procedures, including phone-only cancellations with long wait times and multiple calls.
- People with mental health problems may forget to cancel or be deterred by complicated cancellation steps.
- Fear of company pressure or perceived effort required to cancel leading to delays in cancellation.
- Incentives offered by companies to keep subscribers discourage cancellations.
- Disagreement with organizational policies or stances, such as positions on social issues or perceived biases.
- Dissatisfaction with professional organization's focus, such as dominance by corporate interests rather than private practitioners.
- Frustration over lack of response to correspondence or problems with service delivery.
- Individual grievances, such as wanting support in personal legal issues or insurance coverage problems.
- Impulsiveness or entitlement leading to cancellations unrelated to service quality.
Talkiatry does not have a traditional subscription or membership; instead, it bills per individual appointment with no contracts or long-term lock-ins. However, there is a strict cancellation policy where you will be charged a $100 cancellation fee if you cancel or reschedule an appointment with less than 48 hours' notice or if you miss an appointment, and this fee is not covered by insurance. You can cancel appointments or leave Talkiatry at any time by contacting them or informing your psychiatrist, but be mindful of the costly cancellation fee if you do not provide timely notice.
Before canceling your subscription or membership with Talkiatry, it is important to know that you can inform your psychiatrist directly during a visit or contact the support via email or phone to proceed with cancellation. Upon cancellation, you lose access to your psychiatrist's services and can request your medical records at that time. Also, note that there is a $100 cancellation fee if you cancel or reschedule an appointment with less than 48 hours' notice or miss an appointment without proper conditions (such as appropriate location and internet connection). This fee will appear on your bill as a No-Show fee and is not covered by insurance.
- Full name (as used on your Talkiatry account)
- Date of birth
- Email address associated with your account
- Phone number (if relevant for account identification or call-in cancellation)
- Request to cancel your service/membership/account (stated clearly in your communication)
- Preferred date for cancellation (if you want to specify timing)
- Reason for cancellation (optional, but may be requested)
- Request for medical records, if desired (mention this when canceling)
- Completed HIPAA authorization form (if requesting medical records; requires patient name, DOB, address, contact info, details of recipient, and signature)
- Insurance card photos (if discussing billing or insurance issues)
- Signature (if required in forms, or if requested in written communication)
We've actually written a step by step guide on how to get a refund from OnlinePsychiatrists. Check it out!
The Easiest Way to Cancel OnlinePsychiatrists
If you’re frustrated trying to cancel your subscription, membership, or bill from OnlinePsychiatrists—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to OnlinePsychiatrists?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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