OpenArt is a platform where you can create AI-generated art using various tools and models. They offer different subscription plans starting with a free trial with some credits, and paid plans like Essential, Advanced, Infinite, and Team, where you get a set amount of credits each month to make images or videos. You might see charges from them if you subscribe to one of these plans, which range from around $7 to $28 per month, depending on the features and credits you want. You can cancel or change your plan anytime, but remember that unused credits don't carry over to the next month.
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OpenArt allows users to cancel their subscription easily online through their account management portal, including changing plans to 'Free'. The process is straightforward with clear instructions, but users are advised to cancel at least five days before the renewal date to avoid future charges, making it slightly more time-sensitive but still easy.
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minutes to cancel a OpenArt subscription.
How to Cancel OpenArt: Step by Step
If you purchased through OpenArt website:
- Visit the OpenArt website at openart.ai.
- Log into your account using your credentials.
- Navigate to your profile or account settings.
- Find and select "Manage Subscriptions".
- Click on "Change Plan".
- Select "Free" to cancel your subscription.
- Confirm the cancellation when prompted.
- Ensure you cancel at least five days before your billing period renewal date to avoid future charges.
Tips & Tricks for Canceling OpenArt
- Contact support repeatedly via email and Discord to escalate if initial cancellation requests are ignored.
- Document all communications to have proof of cancellation attempts and any responses.
- Cancel several days before renewal to avoid automatic charges (at least 5 days recommended).
- Use firm, clear language such as "I demand cancellation and a full refund for unauthorized charges." Avoid vague language.
- Avoid using the same browser if cancellation attempts fail; some users reported switching browser helped.
- If charges continue after cancellation, contact your credit card company to dispute charges or block payments.
- Check carefully which subscription plan you are signed up for (monthly vs annual) to avoid surprises with billing.
- Be aware the company may not offer refunds routinely and may keep charging despite cancellation requests.
- Use public forums or social media to escalate your complaint if private support is unresponsive.
- Watch for account suspensions or blocked support access after complaining; be prepared to escalate externally if necessary.
OpenArt Customer Service Info
If you need assistance, here's how you can get in touch with OpenArt's support team.
Cancel OpenArt Script
Script
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Dear OpenArt Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with OpenArt, as I have found that I am unable to fully utilize the service at this time. I appreciate the features your platform offers, but due to changes in my project needs, I no longer require a subscription.
Thank you for your assistance in this matter. I would appreciate confirmation of the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
OpenArt allows you to cancel your subscription at any time, with monthly plans ending after the current month and annual plans ending after the current year. To avoid future charges, you should cancel at least five days before the billing renewal date. Note that paid credits do not roll over or remain accessible after the subscription expires, and changes in subscription status take effect in the next billing cycle.
To cancel your OpenArt subscription, you need to manage your subscription through your account settings by clicking "Change Plan" and selecting "Free." Canceling is done online via your account, which means you will need to be signed in and therefore have access to your password. If you need to reset your password, you can do so at this URL: https://contest.openart.ai/utility-pages/reset-password. This will allow you to regain password access to manage or cancel your subscription smoothly.
- Unauthorized charges continuing after cancellation of subscription with no refunds.
- Unethical billing practices, including charging for multiple months after cancellation requests.
- Inability to cancel subscriptions directly on the platform, causing ongoing charges.
- Lack of customer support or response to refund or cancellation requests.
- Misleading promises of free services that later require paid subscription.
- Confusion from upgrades or subscription changes causing unintended continuous billing.
- Unresponsive or non-existent customer service when addressing refunds or cancellations.
- Business model perceived as unsympathetic or a scam to trap users into paid subscriptions.
- Charges occurring without usage such as not downloading or using the app.
- No refunds given despite dissatisfaction or billing errors.
OpenArt allows you to cancel your subscription at any time, but all purchases are non-refundable, so you won't get money back for the current billing period once paid. If you cancel, your access continues until the subscription expires, but any unused credits are lost and do not roll over after cancellation. There are no explicit early cancellation fees or lock-in contracts, but you must cancel before the next billing cycle to avoid future charges, typically advised at least five days in advance.
Before canceling your OpenArt subscription, know that your access to paid credits and features tied to your subscription will end once the current billing cycle expires. If you cancel a monthly plan, your subscription remains active until the month's end; if you cancel an annual plan, access lasts until the year's end. Paid credits do not carry over after cancellation, and any add-ons on Advanced/Infinite plans will be canceled as well. Additionally, all purchases are non-refundable, and upon cancellation, you lose access to membership services and any data may no longer be guaranteed for availability.
- OpenArt account email address associated with the subscription
- Username (not Display Name)
- Type of subscription plan (e.g., Monthly, Annual, Advanced, Infinite, or Free)
- Access to your OpenArt account (in order to manage or cancel via the dashboard)
- Request sent from the same email address as linked to the account, or provide the account email in your request if you contact support from another address
- Cancelling at least five days before renewal to avoid being charged for the next billing cycle
- Understanding that all purchases are non-refundable as per the Terms of Service
- Contacting support at the provided email ([email protected]) for issues or if you cannot access your account
We've actually written a step by step guide on how to get a refund from OpenArt. Check it out!
The Easiest Way to Cancel OpenArt
If you’re frustrated trying to cancel your subscription, membership, or bill from OpenArt—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to OpenArt?
OpenArt, OpenArt AI, openart.ai, OpenArt AI Credits, OpenArt Subscription
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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