Own3D is a service mainly for streamers that offers a subscription called OWN3D Pro. With this subscription, you get access to over 900 overlays and alerts, plus a tool to create your own custom overlays from a huge library of designs. It also includes free tools to help with streaming like chat widgets, labels, and donation pages. If you see a charge from Own3D, it’s likely for this subscription or for one-time purchases like overlays or emotes to enhance your stream visuals.
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The cancellation process is straightforward and clearly outlined on the OWN3D Pro Dashboard, where users can easily find subscription management options under 'Subscription' and 'History'. There are no reports or indications of complicated steps or obstacles during cancellation, making it very easy for a consumer to cancel their subscription.
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On average, it takes
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minutes to cancel a Own3D subscription.
How to Cancel Own3D: Step by Step
If you purchased through OWN3D Pro:
- Log in to your OWN3D Pro account by visiting own3d.tv.
- Navigate to your OWN3D Pro Dashboard.
- Click on the "Subscription" tab.
- Select "History" to view your current subscription status.
- Follow the prompts to manage your subscription and choose to cancel it.
Tips & Tricks for Canceling Own3D
- Turn off auto-renewal immediately upon deciding to cancel to prevent future charges.
- Request cancellation well before the renewal date to avoid automatic billing.
- Use clear, firm language such as "I am requesting cancellation and a refund due to unwanted renewal" to convey seriousness.
- Keep detailed records of all cancellation requests, emails, timestamps, and responses.
- Escalate via email if no response by sending polite but persistent follow-ups to support and any listed company contacts.
- Express dissatisfaction citing service issues or misleading subscription terms if applicable to strengthen refund requests.
- Be aware Own3D may not allow full account deletion, so focus on cancelling billing and removing payment methods.
- Engage community forums like Reddit for advice from other users who have successfully cancelled.
- Timing matters: cancellations past 15 days from purchase or renewal may not get refunds, so act promptly.
- If cancellation online fails, request a refund or removal via customer service email even if it requires persistence over several days.
Own3D Customer Service Info
If you need assistance, here's how you can get in touch with Own3D's support team.
Cancel Own3D Script
Script
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Dear OWN3D Support,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, I have decided to discontinue my membership due to personal reasons and will no longer require the service. I would appreciate your assistance in processing this cancellation at your earliest convenience. Please confirm once this has been completed.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
OWN3D Pro subscriptions can be canceled anytime via the OWN3D Pro Dashboard by clicking on "Subscription" and selecting "History" to manage the subscription. After cancellation, the subscription remains active until the current period expires; overlays and assets can only be used during an active subscription.
To cancel your subscription on Own3D (own3d.tv), you need to manage it through your OWN3D Pro Dashboard by clicking on "Subscription" and selecting "History." This process requires you to sign in to your account, which means you will need your password to access the dashboard. If you've forgotten your password, you can reset it using this link: https://id.stream.tv/password/reset. So, having your password is necessary, but resetting it is straightforward if you don't remember it.
- Difficulty canceling subscriptions: Users report broken payment history pages and errors on the website preventing cancellation.
- Unexpected or repeated charges: Customers were charged after cancellation or multiple times without proper refunds.
- Poor customer service: Lack of response to refund requests, cancellation issues, and general inquiries.
- Refund refusals: Company refusing refunds even when customers cancel shortly after purchase.
- Misleading advertising: Features and usability claimed but not delivered (e.g., overlays restricted to OBS only).
- Broken or malfunctioning website features: Issues with donation pages, plugins, and chatbot features causing frustration.
- Perception of scam-like behavior: Customers accusing the company of scams due to unclear communication and insidious traps.
- Change in interest or usage: Some cancel because they no longer visit Twitch often, or their taste has changed.
- Preference to support other streamers: Some users cancel to redirect their support elsewhere.
Own3D subscribes to a model where you can cancel your subscription at any time through your OWN3D Pro Dashboard, and the subscription will then stop at the end of your current billing period. However, there is a 14-day "cooling-off" period for EU residents during which you can get a full refund if you haven't used any services. After that period, no refunds are given, and there are no early cancellation fees or lock-ins, but subscription fees already paid are non-refundable. So, while you can cancel anytime, the main landmine is the lack of refunds after the early cancellation window and automatic renewal every three months.
Before cancelling an Own3D (own3d.tv) subscription, know that you will lose access to over 900 high-quality overlays, alerts, stream labels, donation pages, chatbox widgets, Twitch chatbot integration, countdown widgets, and many other streaming tools and features once your subscription expires. Your subscription allows easy 1-click installation of overlay packages and other premium stream assets that become unavailable with cancellation. Additionally, any credits you have will expire after your subscription ends, so be sure to use them beforehand, although you can still re-download stream assets you previously purchased. The free version remains available but comes with significant limitations, including fewer overlays and features compared to the Pro version.
- Email address associated with your OWN3D account
- Account login credentials (username and password, to access your dashboard)
- Order ID or Invoice ID (optional but may be requested)
- Subscription type or level (e.g., OWN3D Pro or other service)
- Subject and description of your request (if contacting support directly)
- Optional: Streamer name (if relevant to your account)
- Access to the OWN3D Pro Dashboard (for self-service cancellation)
We've actually written a step by step guide on how to get a refund from Own3D. Check it out!
The Easiest Way to Cancel Own3D
If you’re frustrated trying to cancel your subscription, membership, or bill from Own3D—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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