The Ultimate Step by Step Guide to Cancelling an Ownerly Subscription or Membership (ownerly.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
Ownerly is a service that helps you get reports about properties and people, like looking up information by name, phone, email, or address. You can subscribe monthly to get regular access to these reports and also get notifications if anything changes. If you just need one report, you can buy it without a subscription and then cancel so you won't get charged again. They make it easy to pay with cards or services like PayPal and allow you to cancel anytime by emailing or contacting their support.
The cancellation process for Ownerly is relatively straightforward, involving logging into the account, using the Contact Us option to select 'Cancel My Account', or alternatively emailing support. The existence of multiple cancellation methods (online form, email, live chat) lowers the difficulty, but the need to locate specific options and provide member ID slightly raises it.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Ownerly subscription.
How to Cancel Ownerly: Step by Step
If you purchased through Ownerly.com:
Log in to your Ownerly account.
Locate and click on the “Contact Us” option in the footer.
Choose the “Cancel My Account” option.
Confirm your cancellation request when prompted.
Alternatively, use the "Chat With Us Live" link for assistance.
You can also cancel via email by sending a message to support@Ownerly.com.
Have your 9-digit member ID handy, which can be found on your Dashboard and in the New Member Welcome email.
After cancellation, you can still log in to your deactivated account to reactivate your subscription.
A confirmation email will be sent after cancellation.
How to Contact Ownerly
If you need assistance, here's how you can get in touch with Ownerly's support team.
Use a disposable email address when submitting opt-out requests to avoid getting added to marketing lists.
Manually locate your profile on Ownerly by selecting your state and street before submitting cancellation or opt-out requests.
Follow the opt-out process through BeenVerified since Ownerly is affiliated with them to ensure complete removal.
Complete all verification steps including CAPTCHA and email confirmation promptly to finalize cancellation.
Retain your 9-digit member ID for quick reference if contacting support for cancellation via email or live chat.
Use Ownerly’s contact options like "Contact Us" footer link, live chat, or support email support@Ownerly.com to escalate if initial cancellation attempts fail.
Request a cancellation confirmation email to have proof of cancellation for follow-up if needed.
Timing matters: Cancel well before the next billing cycle to avoid unwanted charges.
Be firm and clear in language when emailing or chatting, explicitly stating your desire to cancel your subscription immediately.
Log in to your account to deactivate immediately and remember you can reactivate if needed later.
Why Do People Request Refunds from Ownerly
Unexpected charges after signing up for trials.
Difficulties canceling subscriptions and obtaining refunds.
The subscription auto-renews monthly unless canceled.
Misleading tactics to enroll customers in subscriptions.
Service is often considered not worth the cost or a scam.
Issues with bait-and-switch offers and evergreen trials.
Being charged full price despite canceling or expecting discounts.
Charged even without opening an account.
Cancellation process is difficult or not straightforward.
Have to cancel subscriptions multiple times due to recurring charges.
Lack of value or inaccurate information in reports.
General frustration with billing practices and cancellation.
Ownerly Refund Script
Script
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Dear Ownerly, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Ownerly Refund Policy
Ownerly allows you to cancel your membership or subscription at any time using a simple one-touch cancel option available through your account. You can cancel by logging into your account, navigating to "Contact Us" and selecting "Cancel My Account," or by emailing support@ownerly.com. After cancellation, you will receive a confirmation email and can still log in to your deactivated account if you wish to reactivate later.
The Easiest Way to Get a Ownerly Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Ownerly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Ownerly allows you to cancel your membership or subscription at any time without contracts, lock-ins, or early-cancellation fees. Cancellation is straightforward and can be done online, by email, via live chat, contact form, or phone. However, if you dispute a charge via your bank (chargeback) instead of requesting a refund directly, your account may be suspended and you may lose the chance for a refund on that transaction, so it is important to contact their support team for refunds rather than initiating chargebacks.
Unexpected charges after signing up for trials.
Difficulties canceling subscriptions and obtaining refunds.
The subscription auto-renews monthly unless canceled.
Misleading tactics to enroll customers in subscriptions.
Service is often considered not worth the cost or a scam.
Issues with bait-and-switch offers and evergreen trials.
Being charged full price despite canceling or expecting discounts.
Charged even without opening an account.
Cancellation process is difficult or not straightforward.
Have to cancel subscriptions multiple times due to recurring charges.
Lack of value or inaccurate information in reports.
General frustration with billing practices and cancellation.
Email address used at sign-up
9-digit member ID or account ID
Name on the account
Billing address (may be requested, especially if contacting customer service)
Recent order confirmation number (helpful if calling or emailing support)
Billing ZIP code (helpful if calling support)
Date of last payment (helpful if emailing support)
Type of membership (helpful if emailing support)
Login credentials (required if canceling through the online dashboard)
Before cancelling your Ownerly subscription, know that you will lose access to running new reports and possibly functionalities of previous reports, such as property, people, phone number, and email reports that your subscription allowed. Without an active subscription, you cannot view or generate these reports unless you reactivate the subscription. Cancellation can be done easily via email, chat, form, or phone, but refunds are not automatic and handled case-by-case upon request. Also, be aware that chargebacks can lead to account suspension with no refunds, and you can always view your billing history in your account dashboard.
Ownerly allows you to cancel your membership or subscription at any time using a simple one-touch cancel option available through your account. You can cancel by logging into your account, navigating to "Contact Us" and selecting "Cancel My Account," or by emailing support@ownerly.com. After cancellation, you will receive a confirmation email and can still log in to your deactivated account if you wish to reactivate later.
Yes, you will need to use your Ownerly account password to cancel your subscription because the cancellation process involves logging into your account and accessing the "Cancel My Account" option under "Contact Us." If you do not remember your password, you can reset it by visiting Ownerly's password reset page at https://www.ownerly.com/login/password_reset/new. You can also cancel by emailing support@ownerly.com, but having your password ready for login is the standard method. This information is based on Ownerly's official support pages.
We've actually written a step by step guide on how to get a refund from Ownerly. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Ownerly subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Ownerly account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Ownerly online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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